© 2008The McGraw-Hill Companies, Inc. All rights reserved. Values, Attitudes, Job Satisfaction, and Counterproductive Work Behaviors Copyright © 2010 by.

Slides:



Advertisements
Similar presentations
1 Chapter 4 Job Attitudes. 2 Individuals & Attitudes Attitude: An evaluative disposition (toward ____________) when compared against a set of standards.
Advertisements

Organizational Behavior 15th Ed
Stephen P. Robbins & Timothy A. Judge
Chapter 4 Copyright 2006, Vandeveer, Menefee, Sinclair1 Learning Outcomes – Values and Attitudes Recognize the need for studying values Describe the differences.
McGraw-Hill/Irwin© 2005 The McGraw-Hill Companies, Inc. All rights reserved. 3-1.
Copyright © 2012 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Workplace Emotions, Attitudes, and Stress.
Chapter 3 Emotions, Attitudes, and Job Satisfaction
Chapter 6 More Individual Differences. Values Personal values – things that are meaningful in our lives and influence our behavior Schwartz’s Value Theory.
MGT 321: Organizational Behavior
Motivation Chapter Nine McGraw-Hill/Irwin
What are emotions and moods? What do emotions and moods influence behavior in organizations? What are attitudes? What is job satisfaction and what are.
Values, Attitudes, Abilities, & Job Satisfaction
Chapter © 2008The McGraw-Hill Companies, Inc. All rights reserved. Values, Attitudes, and Job Satisfaction 6 McGraw-Hill/IrwinCopyright © 2008 by The McGraw-Hill.
Attitudes Session 7.
Organizational Behavior MBA-542 Instructor: Erlan Bakiev, Ph.D.
Introduction to Management LECTURE 26: Introduction to Management MGT
Chapter 3: Job Satisfaction
THE EXPERIENCE OF WORK:
Chapter 3 Emotions, Attitudes, and Job Satisfaction
5-1 Copyright © 2013 Pearson Education, Inc., publishing as Prentice Hall1 Managing Behavior In Organizations Sixth Edition Jerald Greenberg.
Motivation and Performance
Values, Attitudes, Job Satisfaction, and Counterproductive Work Behaviors Chapter Six.
Foundations Of Individual Behavior Chapter 2. Aim of this chapter To explain the relationship between ability and job performance Contrast three components.
McGraw-Hill/Irwin© 2005 The McGraw-Hill Companies, Inc. All rights reserved. 3-1 Chapter Individual Behavior and Differences 4 4.
Chapter 2 Foundations of Individual Behavior
McGraw-Hill/Irwin© 2005 The McGraw-Hill Companies, Inc. All rights reserved. 3-1.
Motivation Week 4. Question Are happy workers more productive? –True? False? –Sometimes? Never? –Why?? Should managers care if their employees like their.
© 2007 Prentice Hall, Inc. All rights reserved.8–1 Chapter 8 Employee Behavior and Motivation.
Attitudes versus Emotions
1 ORGANIZATIONAL BEHAVIOR STEPHEN P. ROBBINS Chapter 3 Attitudes and Job Satisfaction Reporter: Yen-Jen Angela Chen 2007/09/20.
© 2012 The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin Copyright © 2012 by The McGraw-Hill Companies, Inc. All rights reserved.
Organizational Behavior 15th Ed
Copyright © 2015 Pearson Education, Inc Copyright © 2015 Pearson Education, Inc. Chapter 3: Attitudes and Job Satisfaction 3-2.
Motivation I: Needs, Job Design and Satisfaction Chapter Six.
Attitude and Job Satisfaction. Attitude A state of mind or feeling with regard to some matter Attitude - a psychological tendency expressed by evaluating.
Attitude. Definition Attitude is a behavior to show your feelings Process of feelings and behavior in a particular manner Persistence tendency to feel.
© 2007 Prentice Hall Inc. All rights reserved. Attitudes and Job Satisfaction Chapter THREE.
ORBChapter 31 ORGANIZATIONAL BEHAVIOR Chapter 3 Attitudes & Job Satisfaction.
3 C H A P T E R Individual Differences and Work Behavior
© 2005 Prentice-Hall, Inc. 9-1 Chapter 9 Organizational Commitment, Organizational Justice, and Work- Family Interface.
OB_UG_2002 GSM1 Work Values, Attitude, and Job Satisfaction Hui WANG Guanghua School of Management Peking University Tel:
Business Essentials 9e Ebert/Griffin Employee Behavior and Motivation chapter eight.
Copyright ©2010 Pearson Education, Inc. Publishing as Prentice Hall 4-1 Chapter 4 Job Attitudes Essentials of Organizational Behavior, 10/e Stephen P.
Appreciating Individual Differences: Intelligence, Ability, Personality, Core Self-Evaluations, Attitudes, and Emotions Chapter Five.
McGraw-Hill/Irwin Copyright © 2009 by The McGraw-Hill Companies, All Rights Reserved. Chapter Eleven Managing Individual Differences & Behavior Supervising.
Click to edit Master subtitle style 3/7/10 LEADING.
© 2007 Prentice Hall Inc. All rights reserved. Attitudes and Job Satisfaction Chapter Four.
Organizational Behavior (MGT-502) Lecture-7. Summary of Lecture-6.
Copyright ©2012 Pearson Education Chapter 2 Job Attitudes 2-1 Essentials of Organizational Behavior, 11/e Global Edition Stephen P. Robbins & Timothy A.
Copyright © 2015 Pearson Education, Inc.. Chapter 3: Attitudes and Job Satisfaction.
Business Essentials 9e Ebert/Griffin Employee Behavior and Motivation chapter eight.
Values, Attitudes, Job Satisfaction, and Counterproductive Work Behaviors Chapter Six.
Organizational Behavior Stephen P. Robbins & Timothy A. Judge
MANAGEMENT RICHARD L. DAFT.
MANAGEMENT RICHARD L. DAFT.
Values, Attitudes & Job Satisfaction
Stephen P. Robbins & Timothy A. Judge
S.Senthil kumarAP/MBA 16BA603 Organisational behaviour
Values, Attitudes, Job Satisfaction, and Counterproductive Work Behaviors Chapter Six.
Attitudes and Job Satisfaction
Organizational Behavior Stephen P. Robbins & Timothy A. Judge
Chapter 3 Emotions, Attitudes, and Job Satisfaction
Consumer Attitude Formation and Change
Attitude, Job Satisfaction & Performance Chapter 15
Organizational Behavior 15th Ed
Organizational Behavior 15th Ed
Attitudes, Values, and Ethics
Organizational Behavior Stephen P. Robbins & Timothy A. Judge
Attitudes and Job Satisfaction
Presentation transcript:

© 2008The McGraw-Hill Companies, Inc. All rights reserved. Values, Attitudes, Job Satisfaction, and Counterproductive Work Behaviors Copyright © 2010 by the McGraw-Hill Companies, Inc. All rights reserved.McGraw-Hill/Irwin

6-2 Ch. 6 Learning Objectives 1.Explain Schwartz’s value theory and describe three types of value conflict. 2.Describe the values model of work/family conflict, and specify at least three practical lessons from work/family conflict research. 3.Identify the three components of attitudes and discuss cognitive dissonance. 4.Explain how attitudes affect behavior in terms of Ajzen’s theory of planned behavior.

6-3 Ch. 6 Learning Objectives 5.Describe the model of organizational commitment. 6.Define the work attitudes of job involvement/employee engagement and job satisfaction. 7.Identify and briefly describe five alternative causes of job satisfaction. 8.Identify eight important correlates/consequences of job satisfaction, and summarize how each one relates to job satisfaction. 9.Identify the causes of counterproductive work behavior and measures to prevent it.

6-4 Your Experience What was the primary reason you’ve ever quit a job? a.Didn’t like my boss b.I wasn’t a fit with the company culture c.Better pay somewhere else d.More interesting or challenging work somewhere else e.I’ve never quit a job f.Other

6-5 Schwartz’s Value Theory

6-6 Schwartz’s Value Theory

6-7 Value Conflicts Intrapersonal Value Conflict Interpersonal Value Conflict Individual-Organizational Value Conflict

6-8 Test Your Knowledge Match the types of conflicts with the descriptions below 1.Intrapersonal Value Conflict 2.Interpersonal Value Conflict 3.Individual-Organization Value Conflict A.I want to be healthy by exercising regularly; I want to advance my career by working hard and be involved in my children’s life. B.I want to be healthy; My organization values smoking. C.I want to be honest by reporting company financials accurately; My coworker values a bonus that would come from reporting booked income early.

6-9 A Values Model of Work/Family Conflict Family Values Value Similarity Work Values Value Congruence Work/Family Conflict Value Attainment Job and Life Satisfaction General Life Values

6-10 Test Your Knowledge True or False? 1.Having lots of specific family-friendly programs is more important than having a family-friendly culture 2.Work flexibility in terms of when, where and how employees get their jobs done is essential for work/life balance. 3.Managers perceived as having higher work-life balance were rated less promotable.

6-11 Attitudes Attitude is defined as “a learned predisposition to respond in a consistently favorable or unfavorable manner with respect to a given object” How do attitudes affect our behavior?

6-12 Attitudes Three components of an attitude Affective: feelings or emotions about an object Behavioral: how one intends to act toward someone or something Cognitive: beliefs or ideas one has about an object

6-13 Test Your Knowledge Which attitude component is depicted by each of these statements? A=Affective, B=Behavioral, or C=Cognitive a.“I like going to work.” b.“Working allows me to afford what I need and want.” c.“I intend to quit my job.” d.“Working with my coworkers is frustrating.” e.“I believe working helps contribute to society.”

6-14 Cognitive Dissonance Psychological discomfort experienced when attitudes and behavior are inconsistent How can you reduce cognitive dissonance?

6-15 Ajzen’s Theory of Planned Behavior Attitude toward the behavior Subjective norm Perceived behavioral control IntentionBehavior

6-16 Timeline of Work Values and Attitudes

6-17 Work Attitudes Organizational Commitment extent to which an individual identifies with an organization and its goals Why does organizational commitment matter?

6-18 Model of Organizational Commitment

6-19 Test Your Knowledge Dylan is independently wealthy but works very hard at his job. He believes in the values of the company and enjoys devoting time to accomplishing the company goals. Dylan most likely has _________. a.Affective commitment b.Normative commitment c.Continuance commitment

6-20 Work Attitudes Job Involvement extent to which an individual is immersed in his or her personal job Employee Engagement is an individual’s involvement, satisfaction, and enthusiasm for work

6-21 Work Attitudes Job Satisfaction is an affective or emotional response toward various facets of one’s job Can be satisfied with some elements of the job but not others

6-22 Job Satisfaction Need Fulfillment Discrepancies Value Attainment Equity Disposition/ Genetic Components Causes of Job Satisfaction

6-23 Correlates of Job Satisfaction