Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.

111104_2 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission annual revenues: $40 billion Approx. 15,000 associates worldwide Customers in more than 150 countries Only global broad-based distributor in Asia 114 distribution centers worldwide Local sales offices and/or representatives in 34 countries No. 76 on 2013 Fortune 500 list Committed to corporate and environmental citizenship 30+ years experience in IT distribution The world's largest provider of technology products and services

111104_3 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. YOU? Impact on your business Overcoming challenges How to approach the Cloud WHERE to go for more INFORMATION WHAT CLOUD? is the it for is Agenda

111104_4 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. The Magnitude of the Cloud Computing Adoption $68.3 Billion 2010 Worldwide market for cloud services North America represents 58% of this figure – The largest market $148.8 Billion 2014 Market for cloud services North America will continue to be the largest market (50%) SMB represents 20-25% of Worldwide market for cloud services

Managed Print Services Cloud Management Services Security Applications Infrastructure Communication & Collaboration

111104_6 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.

111104_7 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. TECHNOLOGY is not EMOTIONAL until it doesn’t WORK

111104_8 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. What do YOU worry about?

111104_9 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. Which of these statements do YOU identify with? I enjoy buying new servers and software that we plan and budget for and I want to pay to maintain them for 3-4 years. Then What? I need to upgrade again!? Truly, I don’t care about servers?? I just want to run my business and empower my employees be more productive and successful!

111104_10 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. “ 6 DECADES into the computer revolution, … 4 DECADES since the invention of the microprocessor, and 2 DECADES into the rise of the modern Internet, all of the technology required to transform industries through software FINALLY WORKS and can be widely delivered at global scale.” …Why Now? ~ Marc Andreesen Cloud Computing Market Explosion

111104_11 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. Traditional Challenges Lack good Security practice, or find it difficult to maintain Difficult to Manage and Support Rely on locally stored data and applications

111104_12 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. IT Challenges Today… Better alignment of IT with the needs of the business Focus on core business processes Simplify, integrate and automate Grow organizational profitability Standardize and consolidate IT assets

111104_13 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. …the delivery of hosted services over the Internet SaaS S OFTWARE AS A S ERVICE PaaS P LATFORM AS A S ERVICE IaaS I NFRASTRUCTURE AS A S ERVICE Cloud Computing is simply…

111104_14 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. IaaS – Infrastructure as a Service what is it? Traditional Infrastructure i n a Services-Based or Utility Model how does it work? Service Provider: Owns the equipment Responsible for housing, running and maintaining it. what are the benefits? Elastic Computing Fast Deployment Scalable Utility based pricing with lower TCO Reduced need for infrastructure IT staff who provides it?

111104_15 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. Elastic Compute…

111104_16 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. what is it? Proactive, remote tracking of network, server and computer health Managed via the internet using tool or service how does it work? End user issues solved remotely Agent based or agentless dependent on vendor PAY PER DEVICE or subscription based licensing models Proactively manage and monitor IT infrastructure to minimize downtime what are the benefits? Reduced downtime Increased security Efficient disaster recovery Proactive maintenance Reduced costs Improved application availability Network performance improvement who provides it? RMM – Infrastructure Management

111104_17 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. what is it? Applications, processes, and information… Software deployed over the Internet how does it work? Accessible from ANYWHERE with an internet connection No local server installation. PAY PER USER or subscription based payment methods System maintenance (backup, updates, security, etc.) often included in service what are the benefits? Software with low implementation hurdles Variable cost structure Quick time to market Point solutions with “good enough” features Compelling TCO Limited IT involvement Rapid scalability who provides it? SaaS – Software as a Service

111104_18 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. how does it work? Full stack of IaaS management tools for developers (authententication, billing, metering, etc) Dynamic provisioning of components Ideal for ISVs/software developers PaaS – Platform as a Service what is it? Application Platform f or developers in the Cloud who provides it?

111104_19 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. Is My Data Secure? AES/SSL Encryption SSAE16 Tier 1,2,3,4 datacenter HIPAA Sarbanes Oxley (SOX) 128 vs. 256 PCI SAS70 Type2 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. Blowfish 64 Is my data secure?

111104_20 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. Software as a service (SaaS) Revenue in the SaaS market was about $13 billion in 2011 and is expected to increase at a compound annual growth rate (CAGR) of 21% through Platform as a service (PaaS) Revenue in the PaaS market was about $3 billion in 2011 and is expected to increase at a CAGR of 34% through Infrastructure as a service (IaaS) Revenue in the IaaS market was about $12 billion in 2011 and is expected to increase at a CAGR of 29% through Key Cloud Computing trends…

111104_21 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. At 36 months, organizations are realizing $3.50 in benefits for every $1.00 invested in the Cloud. At 60 months, organizations are realizing $8.40 for every $1.00 invested. ROI…

111104_22 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. Benefits Summary… Reduced IT infrastructure and services costs Optimized IT Staff Productivity Enhanced end-user productivity Increased business benefit

111104_23 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. Key Value Drivers For The Cloud For Buying into the Cloud Lower IT operating and capital costs Finer-grained IT services and faster provisioning Removing IT complexity from end users Standardizing applications, infrastructure and service processes Shifting from a capital investment model to an operating expense model

111104_24 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. Planning the Move to Cloud STAY THE COURSE Low Risk  Growing  Profitable MOVE TO THE CLOUD Unprofitable  Customer Attrition/Risk  Low Win Rate  Able to Develop Skills BUILD IN THE CLOUD Incremental Opportunity Able to Develop Skills

111104_25 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. Start with the NON-essential services in the infrastructure (Low hanging fruit) Don’t limit your capabilities based on what you can do alone Transitioning to the Cloud is a lot easier than You Think with the right partner Be a member of your customers staff YOU have the expertise to make it happen You don’t have to do it ALL…

111104_26 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. When Comparing TCO…

111104_27 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. “A good hockey player plays where the puck is. Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. A great hockey player plays where the puck is going to be.” Wayne Gretzky

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. Parts of this presentation were modified versions of IDC report –”The Business Value of Amazon Web Services Accelerates Over Time” – Sponsored by Amazon

111104_29 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. ■Cloud Computing: – Scalable – Virtualized – Automated – Self-service provisioning – Often multi-tenant ■Cloud Services: established bundle of processes, people, organization and technology, which has been assembled and refined to deliver a well-defined and trustworthy shared service to many customers Source: Steve Hodgkinson, Don’t Be Confused

111104_30 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. ■Know your clouds ■Assess your IT activities ■No one cloud fits all ■Legal compliance drives cloud choice ■There is safety in redundancy ■Check your vendors ■Take time to properly migrate applications to the cloud ■Maximize security by keeping the customer satisfied ■Keep an eye on things ■The cloud does not get you off the hook Source: James Careless, Network World: 10 Best Practices for the Cloud