Unit 6 Could you do me a favor

 Unit Goals Unit Goals  Part 1 Practical Listening & Speaking Part 1 Practical Listening & Speaking  Part 2 Business Speaking Part 2 Business Speaking  Part 3 Listening Practice Part 3 Listening Practice  Part 4 Fun Listening Part 4 Fun Listening

Unit Goals When the students finish learning this unit, they should be able to know how to ask for routine favors and special favors know how to talk about departments understand the English way of thinking

Lesson 11 Part 1 Practical Listening & Speaking  A. Word Study A. Word Study  B. Functional Listening B. Functional Listening  C. Language Check C. Language Check  D. Controlled Practice D. Controlled Practice  E. Business Culture E. Business Culture

A. Word Study routine 常规 technical services 技术服务 collect 收集；接 spare parts 零部件 get in touch with 与... 取得联系 raw materials 原材料 arranging accommodation 安排食宿 IT Department 信息技术部门 on sick leave 请病假 E-Business Department 电子商 务部门 call on 拜访 Internet 互联网 punctuation 标点 advertise 广告 sales literature 销售说明书

B. Functional Listening Task One: Asking for routine and special favors: listen to the recording and fill in the blanks. Sue: Hi,Ben. Do you think you could do me some favors? Ben: Oh,sure. What would you like me to do? Sue: Well, first of all, can you send this report to our French office? Ben: OK, do you want me to fax it, (1) ________________________. Sue: Oh, fax, I think. Now, let's see, then would you mind arranging accomodation for Mr. Bright? He needs it for Thursday night? Ben: Thursday night, sure. (2) __________________________? Sue: Mm, that's right. Oh, then could you get in touch with Shelly in Boston after lunch and ask her to call me tomorrow? Ben: OK. No problem. Sue: And as you know, Helen is on sick leave these days. I was wondering (3) ______________________Mr. Peterson at the airport tomorrow morning. Ben: Sue,I'm sorry. I'm afraid I can't. I have to call on a client tomorrow morning. Sue: (4) _ _____________________________and punctuation in the sales literature this morning if I bring it over to you? or send it by mail Hilton Hotel as usual Would it be possible to check my spelling Ben: Sorry. I'm afraid I won't be able to do that. I've got to finish this report by 12 o'clock. Sue: Oh, well, (5) ____________________. never mind if you could collect

C. Language Check  Task One: Asking for routine favors A: Please finish the report. I need it by 3 p.m. B: Can you 10 copies of this? A: I'd like you to deal with this report. B:Could you send this to our German ? make branch

 Task Two: Asking for special favors Accepting tasks A: Do you ____________ you could do me a favor? B: Sure. A: ___________ you please check the punctuation for me? B: Yes, certainly. A: Would you ___________ changing the color of the design? B: No, not at all. I'll change it now. A: Would it be ___________ to meet me at the airport? B: No problem. think Would mind possible

Declining tasks A: I was _________ if you could attend a meeting next week. B: I'm sorry. I'm afraid I can't. I'll be________a busineess trip next week. A: Could you please work overtime to finish this report? I would ___________it if you could do that. B: I'm sorry. I'm afraid I have to knock off on time. I've got to attend my wife's birthday party this evening. A: Could you please write the weekly report for me? I would be___________ if you could do that. B: I'm sorry. I'm afraid I won't be able to do that. I have to leave ___________today to see a doctor. wondering on appreciate grateful early

D. Controlled Practice  Work with your partner to make a dialogue based on the following chart. YOU Ask him for a few favors. Make 10 copies of this report. Send a fax to the French branch. Work overtime to finish the design. Meet Mr. Tuck at the airport tomorrow morning at 10:00. End the talk. YOUR PARTNER Respond. Accept the task. Decline the task. Find a good reason. Respond.

E. Business Culture---Ways of thinking Listen to a passage and discuss the following questions with your partner. (1) What is the Chinese way of thinking? (2) What is the English way of thinking? (3) Are there any differences when they ask for favors?

Pair Work A Role Play B Part 2 Business Speaking

A. Pair work Task: Work with your partner to match the situations on the left to the conversations on on the right. (1) Manager and assistant who know each other (2) Two strangers (3) New manager and assistant A. Excuse me, my name is John, and I'm providing training for your staff today. Would you mind making some copies for me? No, not at all. B. Could you make some copies, please? Yes, of course. C. I need these photocopies made by three o'clock. Can you do it? Sure. I'll do them now.

A: What does the IT department do? B: They deal with computer problems. 1. advertises and markets products. 2. deals with employees. 3. organizes payments. 4. develops new products. 5. sells the company's products. 6. sends goods for the company. 7. makes goods in the factory. 8. deals with customers' problems. B. Role play Task: Complete the following nine sentences by using the department names in the table on the right. Describe the departments to your partner. Follow the example. Dispatch Research &Development Production Sales Purchasing After-Sales Finance Human Resources Marketing Logistics Import and Export Public Relations 1-Marketing, 2-Human Resources, 3-Finance, 4-Research& Development, 5-Sales, 6- Dispatch, 7-Purchasing, 8- Production, 9-After-Sales