Telegroup Confidential A division of:

Telegroup Confidential Selling xDSL

Telegroup Confidential Prepared For Telegroup/Primus Agents

Telegroup Confidential The Future is with DSLAnalogSlowCircuits Phone Centric Monopoly 1 MB+ DSL Technology 25M+ Persons Online Telecom Act of 1996 ConvergingForces The Result - Communications Was Will Be Was Will Be DigitalFastPackets PC Centric Competitive

Telegroup Confidential “Why Sell DSL?”* *Last words of the analogosaurus telecomus

Telegroup Confidential Selling xDSL & Internet Services  A Great Professional Challenge  Complete Back Office solution for the Agent  Generous Commission structure  Residual Commissions  Dedicated Sales Support  Web-based training  On-line provisioning with Telegroup RepLink-2000  On-line Agent management tools

Telegroup Confidential DataCom Bottleneck 0x 20x 40x 60x 80x 100x Performance Multiple Performance Increase ModemsMicroprocessors 80x 6x

Telegroup Confidential DSL Digital Subscriber Line (DSL) is a Group of Technologies that Deliver Higher Speeds over Existing Telephone Copper Wiring What is DSL?

Telegroup Confidential HDSLSDSL ADSLVDSL RADSLIDSL Types of DSL

Telegroup Confidential HDSLSDSL ADSLVDSL RADSL IDSL ADSL (Asymmetric DSL) ADSL Offers a Variety of Downstream & Upstream Rates. ADSL is Often Provisioned with Greater Downstream than Upstream Rates (Hence the “Asymmetric” Name). These Rates are Dependent on the Distance a User is from the CO and May Vary from as Little as 384 Kbps up to 1.5 Mbps. Types of DSL

Telegroup Confidential HDSLSDSL ADSLVDSL RADSL IDSL SDSL (Symmetric DSL) Developed as a Modified HDSL Software Technology, if you qualify SDSL can provide up to 1.1 Mbps in Both Directions over a Single Twisted Pair. However, the Distance over Which This Can Be Achieved is limited. Types of DSL

Telegroup Confidential HDSLSDSL ADSLVDSL RADSL IDSL IDSL (ISDN DSL) IDSL Provides up to 144-Kbps Transfer Rates in Each Direction and Can Be Provisioned on Any ISDN-Capable Phone Line. Unlike ADSL and Other DSL Technologies, IDSL Can Be Deployed Regardless of the Distance the User is from the Central Office. Types of DSL

Telegroup Confidential Analog 28Kbps SDSL 1.5Mbps Cable Modem 3.0Mbps ISDN 128Kbps 13 Seconds - Note: Cable Modems work on a shared network; Speed is determined by the number of active users on the network. Theoretical maximum speed limited by Ethernet board at 10Mbps. Actual maximum speed typically 1-3Mbps. Time Access 27 Seconds5 Minutes 23 Minutes Time To Download 5Mb File This is a residential product, and not a business solution for our business customers

Telegroup Confidential SpeedPriceSecurityAvailability Technology Alternatives Access DSL T1 ISDN Cable Analog

Telegroup Confidential  DSL is Faster Than Analog, ISDN, Cable, or Wireless Solutions.  DSL Provides a Secure Remote Access over a Dedicated Copper Phone Line.  DSL is Cost Effective to Implement, Requiring No Expensive Engineering or Infrastructure Build-Outs.  Since DSL Utilizes Existing Copper Wiring (if available) Infrastructure, DSL is Deployable Today. DSL Advantages

Telegroup Confidential  DSL Operates over Ordinary 2-Wire Phone Lines  Always Connected - Like a Dedicated T1 to the Home.  No Waiting for Connection or Busies.  Enables High Bandwidth & ‘Push’ Apps.  Cheaper than traditional T1 and Frame Relay  Faster than dial-up service DSL Advantages

Telegroup Confidential Digital Select NOC NOC Proactive Monitoring 24x365. Network Status digitalselect.net

Telegroup Confidential Small Business Client (End User) Connection 5. Test End-to-End Connection to Primus 4. Connect the Modem to the RJ-45 Wall Jack 3. Connect the Modem to the Hub, Router, or Switch 2. Install a Pre-Configured xDSL Digital Modem 1. Install Wiring from NID to RJ-45 Wall Jack (Optional $$) xDSL Digital Modem RJ 45 NID Layer 3 Configured PC or LAN with ISP Access Hub, Router or Switch w/10BaseT Ethernet Port To CO

Telegroup Confidential Employee or Consumer Home Client (End User) Connection 5. Test End-to-End Connection to Primus Layer 3 Configured PC w/10BaseT Card & Corporate or ISP Access 4. Connect the Modem to the RJ-45 Wall Jack 3. Connect the Modem to the Computer’s Ethernet Card 2. Install a Pre-Configured xDSL Digital Modem 1. Install Wiring from NID to RJ-45 Wall Jack (Optional $$) xDSL Digital Modem RJ 45 NID To CO

Telegroup Confidential Customer Premise Equipment

Telegroup Confidential  Ethernet (10BaseT) Connection to Client’s Workstation or Hub  DigitalSelect Provides Flowpoint 144 (IDSL), Diamond Lane 2000 (ADSL), & Flowpoint 2200 (SDSL) and others  DigitalSelect will Configure and Install Its CPE  Firewall now included, customer is responsible for configuration Customer Premise Equipment

Telegroup Confidential Telegroup/Primus Network Design Internet CO “…X” Small Business DigitalSelect Corporate LAN T1 or T3 or OC3 CO “2” CO “1” xDSL Employee Home Consumer Home Layer 2 PVC CLEC Hub

Telegroup Confidential National Network Detroit Portland Phoenix Minneapolis Dallas Austin Houston Chicago Raleigh Denver Seattle San Francisco San Diego Los Angeles Atlanta Washington Boston Philadelphia New York Baltimore Miami Created By: Ann Martin Cities where service is currently available

Telegroup Confidential DC/Baltimore Footprint Example of service availability

Telegroup Confidential Check if Customer Qualifies Telegroup Service Availability Complete the following form to estimate Telegroup Service availability for Clients  Inputting only the phone number will indicate overall Telegroup Service Availability for the Central Office that serves that phone number but won’t provide estimation of obtainable speed.  Inputting the phone number and address will indicate estimated service speed based on the serving Central Office and distance from that CO to the client.

Telegroup Confidential Service Speeds 144 K/144 K 192 K/192 K 384 K/384 K 768 K/768 K 1.5 M/384 K 1.1 M/1.1 M Up ToUp ToUp To 12,000’15,000’18,000’ xDSL Loop Lengths

Telegroup Confidential  Business Quality Services Residential Service is scheduled for mid 2000  ADSL, SDSL & IDSL  Easy & Inexpensive to Upgrade to 1.1Mbps  Substantial Upgrade from Slower, Dial-Up, Usage-Based ISDN  Substantially Less Expensive Than Frame Relay or T1 Telegroup vs. Bell Atlantic

Telegroup Confidential Costs - A “No-Brainer” Telegroup/Primus vs. Bell Atlantic Business ISDN Hours Usage/Work Day/Month Average Monthly Cost ($) Bell Atlantic Business ISDN DSL 144 DSL 192 DSL 384 DSL 768 DSL 1.1 or 1.5

Telegroup Confidential  Qualify the Loop at partners.digitalselect.net but Remember “Driving Distance,” not as “Crow Flies” (if you need a DSL password notify Agent Support at  No Guarantee of Bandwidth Delivery  Customer is Better Off Obtaining CPE from Telegroup Sales Issues

Telegroup Confidential  Manage Expectations - Up to Days after Telegroup receives completed paperwork and Covad receives the order  If They Absolutely, Positively, Have to Have the Bandwidth but Have Distance Issues, Sell Leased Lines! (available in selected areas)  Must Have Contact at End User Site  Residential Issues Complicate Things - Focus on Business, (residential to follow in mid 2000) Sales Issues

Telegroup Confidential High Tech Jargon for MONEY DSL

Telegroup Confidential A gent S upport fax