Assessment Results Report Template

Introduction to document This document is a template for the report to deliver results the of the supplier capability development capability assessment It contains an overview of the assessment tool, including the capability areas covered and the way in which questions are weighted and scored Results are to be presented as an overview, followed by a breakdown by capability area The spread sheet ‘template for supplier results scores’ should be used in conjunction with this template. Instructions for its use are contained within the spread sheet Supplier assessors should use their experience from the assessments to populate the observations and experiences Individual supplier scores should not be included in this report, to protect the identity of the suppliers 2

The Capability Model assesses suppliers against 10 Capability Areas 3 Strategic Management Procurement & Supply PremisesDistribution & Transportation Product Quality Interaction with Customers FinanceLeadership Human Resources Information Technology Supplier Capability Areas

Subsumed in the 10 Capability Areas are 41 Competency Areas and 172 questions 4 Capability Model – Assessment Tool Stats 10 Capability Areas 41 Competencies 172 Questions Example 1 Financial Management Accounting Do you clearly separate between private and business money? Example 2 Product Quality Perishable handling expertise Is the product kept in the right conditions during processing?

For each question in the Capability Model a good practice / requirement is defined and up to 5 points can be scored 5 Capability Area Comp. AreaQuestion Q1Financial Manage- ment AccountingDo you clearly separate between private and business money? Q2Product Quality Perishable handling expertise Is the product kept in the right conditions during processing? AnswerGood Practice/ Requirement Score (out of 5) There is no separation. Business money is used for private purchases Maintaining separate account for business and private use 1 Raw materials are kept on the floor and in the bucket without proper covering. Plastic barrel which have been used to carry chemicals is now used for storing and processing milk. Appropriate and hygienic handling without risk of cross- contamination 2 Assessment Tool StructureEvaluation Method Capability Model Structure (1/2)

Each question is prioritized and weighted accordingly to come up with a score per Capability Area and Competency Area 6 QuestionCapability Area 1 Comp. Area 1 PriorityCapability Area 2 Comp. Area 2 Priority Q1Do you clearly separate between private and business money? FinanceAccounting1N/A Q2Is the product kept in the right conditions during processing? Product Quality Perishable handling expertise 1Premises Production and processing quality and efficiency 2 PointsCap. Area 1Comp. Area 1Cap. Area 2Comp. Area 2 Q1Q144N/A Q28844 PriorityWeight Allocation & Weighting Method Capability Model Structure (2/2) Points per Question = Score x Weight where weight depends on the priority. Points per question are added up to arrive at Capability Area and Competency Area scores

Each Supplier Capability Area relates to specific goals derived from the project vision 7 Supplier Capability AreaEqual, reliable & long-term relationship Working conditions for suppliers’ employees Women employment Reduce negative health & environmental impact Sourcing fairly from low- income farmers Cust. Requ. 1) Supplier Requ. 2) Strategic Mgmt. Procurement & Supply Premises Distribution & Transp. Product Quality Interaction w/ Customers Finance Leadership HR IT Commercial (short-term) Inclusive / Commercial (long-term) 1) Retailers requirements of suppliers. This column is ticked if the supplier's capability directly impacts the retailer 2) Suppliers’ requirements to improve their own business – regardless of any specific customer

8 High Profitability High growth rates; high return on capital Negative Social Impact Climate ‘negative’ Negative environmental externalities Negative social / community impacts (e.g. labor) Lack of linkages to local communities, economies Low or Negative Profitability Low or stagnant growth; unfavorable market economics Positive Social Impact Climate ‘positive’ Resource efficient Inclusive supply chains Fair workplaces Direct and multiplier benefits to local economy, community Long-term strategy for profitability, growth and positive social impact Only feasible in the short-term Inclusive impact limiting profitability and growth Not desirable The 4 Quadrants Long term growth / commercial success requires a combination of profitability and positive social impact

Capability Areas contribute to the overall score of a supplier to a different extent 9 Capability AreaOrder of Relevance Contribution to Overall Score Strategic Management 115% Finance 213% Leadership 311% Interaction with Customer 411% Product Quality 511% Procurement & Supply 610% HR 710% Distribution & Transportation 88% Premises 97% IT 103% Total N/A 100% Supplier Capability Areas – Weighting

Glossary of Scores ScorColorRating A B C D 10

Supplier NameAvg. RatingAvg. Score All 11 Use the assessment results templates to create these tables in excel Copy and paste the table into this report as a presentation object by selecting ‘paste special’ Adjust the column colours to align with the glossary of scores on slide 10 To do this right click on one of the data columns and select format data series and ‘fill’

Overall and on average, the 9 pilot suppliers score a 2.8 on a scale from 1-5 Supplier NameAvg. RatingAvg. Score Observations & Explanations 12

Capability AreaGapAvg. Score 13 Use the assessment results templates to create these tables in excel Copy and paste the table into this report as a presentation object by selecting ‘paste special’ Adjust the column colours to align with the glossary of scores on slide 10 To do this right click on one of the data columns and select format data series and ‘fill’

Capability AreaGapAvg. Score HR Observations & Explanations General: Competencies: 14