White Hat Thinking Presented by Austin Mitchell

Basis of white hat thinking To provide facts without opinion, interpretation, and feelings.

Basis of white hat thinking To separate fact from belief and gather all information needed.

Basis of white hat thinking For white, the absence of color, indicates neutrality.

The fact spectrum White hat thinkers have two spectrums for facts

First spectrum The first is on relevance, ranging from crucial fact to barely relevant Barely relevant Crucial fact

Second spectrum The second on accuracy, ranging from hard fact that is easily proven to facts that are most likely untrue untrue fact Hard fact

Areas pursued by white hat thinkers 1.Information that we have 2.Information we would like to have 3.Information that we need 4.Information that is missing 5.And sources for getting missing information

The summary of the summary Now that you know all about white hat thinking here is a scenario, try and see which is the white hat response.

Resume Question: Your boss asks you to look at a man’s resume. What is the first thing you notice? a.His middle name is Mary b.The applicant has never held a job for more then 18 months c.He’s married and has two kids the white hat will give you the right answer

Why the answer B is correct The answer is b because it is the most unbiased and the most relevant fact. It is relevant because the applicant is applying for a job, answer b is the only one that addresses that issue.

Why the answers A and C are wrong Answers A and C are wrong because they are not relevant to how he will perform his job.

Dragnet Now you know