Standards for Excellence Clinic Second in a Series

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Welcome to the Standards for Excellence® Clinic Agenda: Introductions Topic #1: Financial and Legal Topic #2:Human Resources Lunch discussion with Standards for Excellence Seal Holder Topic #3: Fundraising Wrap Up and Evaluation

Introduction Name Organization Something you learned from the previous session

Organizational Assessment/ Implementation Worksheet Quiz

Financial and Legal Main Topics A. Budgets B. Audits C. Financial Reports D. Financial Impropriety E. Written Financial Policies F. Legal Compliance

Annual Budget Board Approved Two Types Operating Budget Capital Contain same categories as the Form 990 Expenses and Revenues

Annual Budget Audit Budget > $500,000 Financial statements accurately reflect finances of the organization Recommended if budget exceeds $500,000 Management Letter

What are some indicators of good financial performance? Financial Reports Should be prepared at least quarterly Reported to board Budgeted vs. Actual revenue and expenses

Reporting Financial Improprieties Foster a culture of openness Methods for reporting improprieties Board Representative Suggestion Box Ethics Hotline

Financial Policies (Board Approved) Investment of Assets Internal Controls Unrestricted Net Asset (Reserves) Purchasing Policies

Small Group Activity Peer to Peer Exchange Financial Policies

Legal Compliance and Accountability Assess need for insurance coverage General Liability Insurance Directors and Officers Insurance Board makes decision not to insure

Compliance with both state and federal law General liability and directors and officers coverage Periodic internal review of regulatory requirements Legal Compliance and Accountability

Questions and Answers

Human Resources Main Topics A. Personnel Policies B. Volunteer Policies C. Employee Evaluation D. Employee Orientation

Personnel Policies Should include: Grievance procedures Confidentiality Staff development Working conditions Employee benefits Vacation and sick leave Employee evaluation

Volunteer Policies Volunteers policies and procedures should address: Initial assessment/ screening Assignments and work responsibilities Ongoing supervision and evaluation Opportunities for advancement

What are some of the benefits of consistent employee evaluations? Employee Performance Evaluation Based on job description, performance goals At least annually Should not replace other periodic discussions about performance

Employee Orientation Formal Orientation Process Distribute Employee Handbook Orientation Checklist

Small Group Activities Peer to Peer Exchange Employee Orientation Programs/Checklists Developing an Employee Evaluation Form In a small group develop an employee evaluation

Questions and Answers

Panel with Standards for Excellence Seal Holders

Questions and Answers

Organizational Assessment/ Implementation Worksheet Quiz

Fundraising Main Topics A. Fundraising Activities B. Donor Relations/Privacy C. Acceptance of Gifts D. Fundraising Personnel

Fundraising Activities How do you calculate a fundraising ratio? 1) Fundraising Costs Use the 990 to determine ratio 3-5 years Not per event/proposal

Organization AOrganization B Direct Public Support 250,000100,000 Indirect Public Support 50,000 Net Revenue Special Events 150,000100,000 Fundraising Expenses 200,00050,000 What is the Fundraising Ratio for Each Organization? A = B= Fundraising Activities

2) Solicitation Material and Receipts should: Identify the organization Identify the mission Identify the intended use of funds Include all required disclosure statements (State and IRS)

State Disclosure Requirement for Solicitations

Sample Solicitations and Acknowledgements Peer to Peer Exchange Solicitation Materials

Fundraising Activities 3) Statements about the Use of a Contribution 4) Honoring donor intentions

What is the donor bill of rights? Donor Relationships and Privacy Respecting Donor Privacy Donor Anonymity Removal of donor’s names from lists upon request Honor requests to stop repeated mailings Solicitations free from undue influence or excessive pressure

Acceptance of Gifts Policy (Board Approved) Procedures that determine limits for Gift Acceptance Type of gifts Donor source Purposes for which gifts will be accepted Type of property accepted Whether to accept an unusual or unanticipated gift

Small Group Activity Develop a gift acceptance policy (major components) Test the policy by considering gifts suggested by facilitator

Why shouldn’t you pay fundraisers commission? Fundraisers 1) Fundraisers should not be compensated on a commission or based on % of monies raised 2) Use only properly registered fundraising consultants

Fundraisers 3) Monitoring those who Solicit on Your Behalf Staff, volunteers, consultants, contractors, businesses, other organizations Organization must be responsible in all cases where money is raised in its name

Questions and Answers

Conclusion Wrap Up and Evaluation

“Displaying the Standards for Excellence® seal provides reassurance to donors that they are contributing to an agency whose services are of high quality and whose administrative and financial practices are sound.” -John F. Plaskon, Executive Director Crossroads Community, Inc. Benefits of Earning the Seal of Excellence

“To review every level of PLASE’s program and operation helped us to revisit, fine-tune and improve -- like a spring housekeeping or renewal.” --Mary C. Slicher, Executive Director, Project PLASE, Inc. Benefits of Earning the Seal of Excellence

“An important outcome of this process has been better trained staff and volunteers that have a stronger understanding of our mission, philosophy and operating systems. We believe we are a stronger organization, as a result.” --John Sciavone, Executive Director St. Vincent de Paul of Baltimore Benefits of Earning the Seal of Excellence

“Since the Resource Center received the Standards for Excellence three years ago, we have received funding from foundations that never looked at us before.” -Prince George’s Child Resource Center Benefits of Earning the Seal of Excellence

Your Next Steps How will you proceed in your own organization ?

Wrap Up and Evaluation Evaluation

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