What to fit When? How to Choose the Right Product without Getting Dizzy!?! Laura Griffith, Au.D., Customer Trainer (CO, AZ, NM, UT, WY) Andrea Gerlach,

Slides:



Advertisements
Similar presentations
Providing Independent Living Support: Effective and Respectful Communication Trainer:_______ Date: _______.
Advertisements

Asking the Second Question
CVs & Telephone Skills Top Tips to remember …
1 Presenters notes... to help you … At the bottom right of each page there is a page number, when the slide has finished an automated sequence a small.
+ HEALTH INSURANCE: UNDERSTANDING YOUR COVERAGE Navigator Name Blank County Extension UGA Health Navigators.
Freedom Processor for Nucleus CI24 The South of England Cochlear Implant Centre Experience Roberta Buhagiar, Sarie Cross and Julie Eyles 1 Aided Thresholds.
Through the eyes of a child
Troubleshooting Fittings with iPFG Case Studies Using iPFG to troubleshooting fittings –What to ask? –What to look for in the fitting? –Counseling vs.
Substitute FAQs SubFinder Overview. FAQs Do I have to have touch-tone service to use SubFinder? No, but you do need a telephone that can be switched from.
7 th Grade Language Arts. Choose your topic  In some circumstances, especially when you are given a particular essay writing assignment, your topic may.
CSD 3000 DEAFNESS IN SOCIETY Topic 8 HEARING AIDS AND ASSISTIVE TECHNOLOGY.
By James M. O’Day, Au.D. CONDUCTIVE SENSORINEURAL MIXED.
 User Manuals come in all types, designs and formats.  This presentation is designed to show a few basic elements that will serve any user manual. 
Aural Rehabilitation Definition Hearing Aids Assistive Listening & Alerting Devices Speech Reading and Auditory Training Cochlear Implants (see separate.
Customer Satisfaction with Hearing Instruments in the Digital Age September 2005 Hearing Journal.
Living Well & Living Alone with Dementia Cheryl Demasi Client Support Coordinator.
TELEPHONE INTERVIEWS : Telephone Interviews are very popular in modern fast work culture. Telephone interviews are often conducted by employers in the.
Dengktof Lpesnamtim Trogmdsxz Cemgopf Mencap logo.
TRANSITION SERIES Topics for the Advanced EMT CHAPTER Therapeutic Communication 3 3.
1 How to Sell. 22 Complete the Product Knowledge Workshop –Product Modules –How to Sell Module Familiarize Yourself with the Products –Understand what.
Prepare Your Academy for 2013
SELF ADVOCACY A Skill and a Right Definition of Self-Advocacy Self-advocacy refers to: an individual’s ability to effectively communicate, convey, negotiate.
Chapter 2 Understanding Yourself
Phonak U 2008 Audiogram done; now what? 1 Audiogram Done… Now What? Counseling and the HAE Nikolas Klakow, Au.D. Customer Trainer Jessica Zellmer, Au.D.
Call Today (239) Visit Our Website
Customer Satisfaction with Single and Multiple Microphone Digital Hearing Aids Sergei Kochkin, Ph.D. Knowles Electronics January 9, 2001.
Super Power BTE A great new Trimmer Family. The new & complete, fully digital Trimmer family ReSound is proud to introduce the complete new trimmer family,
“IF YOU THINK YOU CAN OR YOU THINK YOU CAN’T, YOU’RE RIGHT!”
Learning Styles Kaitlin Likens The Goal 0 The goal for this presentation is to give students a better knowledge about what the three main learning styles.
Chapter 11 AR for Adults Perry C. Hanavan. Strategies for Planning Subjective –Comments, case history, communication partners comments, questionnaires,
INIZIA 3 | 1 Product Introduction. Better hearing now starts with Inizia.
Outcome measures Let’s choose one!. What is the deal with outcome measures? It’s more than a phab cozi coat to be worn on a sadl.
Brainstorming Ideas – The steps. You have been given a topic from your professor. And are ready to begin brainstorming. (Keep in mind that you won’t necessarily.
Marketing Essentials The Sales Process.
2. GATHERING REQUIREMENTS Object-Oriented Analysis and Design NTPCUG.
The ME950 Frequently asked Questions Professional Development Department Lisa Berkeley, M.A., CCC-A.
Education 6714 Gayla Fisher.  “ The central practical premise of UDL is that a curriculum should include alternatives to make it accessible and appropriate.
New Developments in Hearing Technology Dave Gordey, M. Sc. AUD (c)
Launching the world’s first digital mini receiver - Comfort Digisystem Receiver DT10.
Figures for Chapter 10 Hearing Aid Selection Dillon (2001) Hearing Aids.
Hearing Amplification. Hearing loss due to Inner ear pathologies.
MY DJ EQUIPMENT LIST Turntable DJ Controller Laptop Mixer Monitors Headphones Subwoofers/ Speakers.
The Delta. The Delta is… a hearing device designed by Oticon small yet fashionable Fully loaded with the high-tech solutions every trendy person needs.
The Different Types of Hearing Devices, and which are best for you.
Virtual High Schools Practicalities and Possibilities: Ellen M. Nosal.
Creating Data Sheets. When you see a Red circle or a next button, like this, that means we want you to click on something. These are the same steps you’ll.
Creating a Google Drive Presentation By Ms. Rogers & Ms. Heskett.
RESPONDING TO RULES HOW TO: MAKE COMPLAINTS TAKE “NO” FOR AN ANSWER DISAGREE APPROPRIATELY CHANGE RULES.
Learning about your choices. What options do you have? Do nothing Get a hearing aid Get a cochlear implant Learn Sign Language.
Listen and speak clinic is a leading & Speech Therapy and Hearing Aid Center in Pune, Maharashtra. Our staff are multilingual in.
CLASSIFICATION AND DIVISION A type of analysis. Analysis Breaking something down into parts to understand or explain it better Division takes a whole.
Listen and Speak Clinic Hearing Aids in Pune
Hearing aids – different types. City Lit Objectives Understand why different aids suit different types of hearing loss Understand how the different types.
Hearing Loss Solutions Finding a Hearing Aid That's Right for You Call On:
How to implement LTC insurance into your practice Steve Jones, CLTC Senior Marketing Manager John Hancock LTC insurance For financial professional use.
HEARING AID IN INDIA. Hearing Aid in India  Hearing Aid in India offers by Dial hearing. Our philosophy has always revolved around improving the lives.
Initial Intake Process: Clinical Interview Training
Ricky Wong Changing paradigm of creating an accessible work environment for Hearing Impaired employees Ricky Wong
Identifying Your Learning Style
Remember | Remind | Deliver
Factors to Consider When Hiring Professional Lawyers!
Fast Action Links extension A love letter to CiviCRM
The Cost Of Hearing Aids Source:-
Chapter 11 AR for Adults Perry C. Hanavan.
Interface Design Document: Step 2
Reaching your breaking point
Introduction When searching for a new mattress, you have to make sure you know where to go to find the best one. The mattress you sleep on is going to.
Noise Pollution D. Crowley, 2008.
Problem-solving everyday communication difficulties
Presentation transcript:

What to fit When? How to Choose the Right Product without Getting Dizzy!?! Laura Griffith, Au.D., Customer Trainer (CO, AZ, NM, UT, WY) Andrea Gerlach, Au.D., Customer Trainer (TX, LA, OK)

Manufacturer Options

Product Options Exelia Art Versata Epoq Azure S Series Touch TekZiga Velocity Axio Dot Touch 9 Shift Nios Audeo Yes Dual Essence Reach Zon Naida Vector Vigo Pro Shift Pure Be Delta Passport Sumo Certena Savia

Too much info frustrating?

So…..What do you want to fit? Multiple manufacturers Multiple hearing aid options Multiple accessories You’re the professional. It’s your job to make the appropriate recommendation. How can you if you’re confused?

What to fit? There are several things factors to take into consideration when choosing a hearing aid. –Patient considerations: Audiological Needs Previous Instrument History Cost Ease of Use/Control Accessory options needed Lifestyle needs Cosmetics *These are just general things to consider. Remember each patient is unique and you must find out their specific needs by asking questions.

What to fit? There are several things to take into consideration when choosing a hearing aid. –Hearing Aid Considerations: Gain/MPO Programming flexibility Program options Level of technology/Features Control Accessory options available *Again this is just to name a few. It’s your job to figure out what will work best for your patient.

What to fit? Let’s start with patient considerations

What to Fit? Let’s start by looking at all the different hearing aid styles. –CIC –ITC –½ shell –Full shell –Mini-BTE –BTE –Receiver-in-the-canal BTE There are benefits and limitations to all hearing aid styles.

What to fit? What style is best for your patient? Take into consideration: –Patient preference. –Best audiological choice –Ease of use/Controls on aid By asking questions at the beginning by the time you get to selection you should know what the patient wants. Don’t make things complicated. Recommend what works audiological and meets their personal needs.

What to fit? When choosing style it’s also important at this time to take into consideration previous instrument history. –Do they like their current hearing aid style? –Why or Why not? –Keep patient questions focused on style/fit issues. Remember it is not always necessary to change a patient to a different style hearing aid to receive benefit. While open fit BTE’s are very popular they are not always the best option for everyone.

What to fit? Patient Lifestyle needs Start asking questions at beginning of appointment to identify issues patient is encountering on a daily basis. Very important for recommendation of technology level to understand what environments the patient encounters on a daily basis. BE SURE TO ASK OPEN-ENDED QUESTIONS!

What to fit? Patient Lifestyle Needs For previous hearing aid users ask questions about current set of aids. –How have they worked for you? –What situations would you like to do better in?

What to fit? Ease of Use/Control Ask questions to find out what options they might need/want. Would you prefer the ability to change your hearing aids or something that works automatically? –VC, program button, etc. Remember previous user may prefer to have something similar to their current hearing aids

What to fit? Accessory options FM, Bluetooth, loop system? If patient reports issues with television, phone, background noise keep in mind you might want to start or add accessories.

What to fit? Let’s move on to hearing aid considerations

What to fit? Audiological Needs Gain/MPO Hearing aid software provides you with gain/MPO parameters of the hearing aid. Also typically provides fitting range of hearing aid

What to fit?

Level of Technology/Features This will relate back to the patient consideration of lifestyle needs.

What to fit?

SoundFlow Standard digital AudioZoom WhistleBlock Technology NoiseBlock (6 channels) QuickSync SoundFlow Advanced VoiceZoom (12 channels) WhistleBlock Technology NoiseBlock (16 channels) QuickSync WindBlock Management Real Ear Sound SoundFlow Premium VoiceZoom (33 channels) WhistleBlock Technology NoiseBlock (20 channels) QuickSync WindBlock Management Real Ear Sound SoundRecover SoundRelax DuoPhone ZoomControl (DirectTouch) EchoBlock System Exélia Art CerténaVersáta CORE Portfolio

What to fit? As a professional it’s important to understand how hearing aid features relate to patient benefit for the situations they describe. VoiceZoom (Multichannel directional)  Benefit to patient is ability for aid to block out multiple noises. Windblock  Benefit to patient is better comfort and hearing in outdoor environments

What to fit? Patient ConsiderationsHearing Aid Considerations Perfect Hearing Aid

What to fit? Let’s put this into action!!!!!! Case Studies

Case #1 57 year old business man No previous hearing aid experience Concerned about cosmetics Lots of difficulties on his cell phone Does not want to think about his hearing aids Very busy and in multiple listening situations

Case #1

Recommendations: Style options Lifestyle needs Ease of Use/Control Accessory Options Audiological Needs Technology/Features

Case #2 78 year old female. Previous ITE user. Aid had VC control Struggles with television Current aids are not loud enough without feedback. Mostly at home and only group settings are with her family.

Case #2

Recommendations: Style options Lifestyle needs Ease of Use/Control Accessory Options Audiological Needs Technology/Features

Conclusions Picking the right hearing aid for a patient can be challenging with all the options available. To find the right aid you must: –Take into consideration the patient needs/wants –Hearing aid option consideration When you recommend and hearing aid to a patient be sure you relate why you are choosing this option. Relate back to them the needs they expressed and why what you recommend is the best option.