Risk Assessment Communication Challenges at the Organizational Level Paul Esposito President, STAR Consultants

STAR > Overview STAR has been in business since 1997 Safety Through Accountability and Recognition STAR specialized is Culture Improvements Management Systems Risk Assessments Leading Metric’s Strategic Planning HSE Coaching Paul Esposito is a CIH and CSP, with over 34 years of experience. Mr. Esposito is a member of ASSE’s Risk Assessment Institute and a developer and presenter of their 40 Hour Risk Assessment Certificate Program.

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Outline Problems with Risk Communication Getting a Handle on Incident Causal Data Choosing a Risk Assessment Method Performing the Risk Assessment with Worker Involvement Defining Metrics to involve management and workers and drive accountability and recognition Lessons Learned

Background An R&D facility, with over 3000 personnel and 8 departments Incidence rates have been flat for a few years Common practices have accepted risks Incident analysis seldom identified causal factors and root causes. Causation seemed to be random. Incident corrective actions were recorded and communicational but never closed. Management was focused on measuring accidents, not prevention or risk reduction.

Risk Communication Problem Ineffective hazard identification and risk analysis One way communication (Training) was ineffective in motivating safe behaviors Worker and Management Roles and responsibilities for communication were delegated – thus, came with no authority

Incident Causation Data Three factors seem to be common Ineffective Hazard identification and risk analysis No accountability to close action plans from Incident analysis or Hazard analysis No accountability metrics to measure conformance

Risk Assessment Model Hazard Checklist Hierarch of controls centric Common language Common process Hierarch of controls centric Risk reduction (residual risk) tied to type of control and its effectiveness Critical to Safety (CTS) Definition Focus of communication, inspections, conformance rate and accountability Supervisor – performance Worker – recognition

With Employee Involvement Hazard Checklist? With Employee Involvement Does the presence of chemicals or substances pose a threat to the safety and health of the workers? Is there an environment capable of producing an unwanted release of energy? Could the employee overexert from pushing, pulling, bending, twisting, repetitive motion, vibration or lifting? Is there potential for a person or object slipping, tripping, or falling due to gravity? Instructor Notes: Prior to discussing the content of this slide, ask the participants to pull out their copy of the handout entitled “Hazard Categories”. Explain that one of the ways to determine whether or not a hazard exists is to simply ask a series of questions. If the answer to any of the questions is yes, then a hazard exists. The questions in the Hazard Category handout correspond to those on this slide and the next slide. (The words underlined on the slide correspond to the category on the handout.) As you walk participants through each of the questions on the slide, have them follow along on the handout as well as you lead them in a discussion of identifying the Hazard Category, Hazard Aspect and Definition for each of the questions. Sources of hazard categories include OSHA Publication 3071, Job Hazard Analysis. In addition, the human error section comes from ISO 31010. Refer the participants to this reference document in the manuals/handouts.

Over 32 hazard aspects listed Hazard Checklist Over 32 hazard aspects listed Is the workplace configured so that workers can be caught in, on, between equipment and that employee can strike an object? Can an employee be struck by an object or be struck by a moving mechanical object? Is the environment hazardous to safety and/or health? Is the task designed to be either too complicated, too simple or contribute to human error? Instructor Notes: Prior to discussing the content of this slide, ask the participants to pull out their copy of the handout entitled “Hazard Categories”. Explain that one of the ways to determine whether or not a hazard exists is to simply ask a series of questions. If the answer to any of the questions is yes, then a hazard exists. The questions in the Hazard Category handout correspond to those on this slide and the previous slide. (The words underlined on the slide correspond to the category on the handout.) As you walk participants through each of the questions on the slide, have them follow along on the handout as well as you lead them in a discussion of identifying the Hazard Category, Hazard Aspect and Definition for each of the questions. Sources of hazard categories include OSHA Publication 3071, Job Hazard Analysis. In addition, the human error section comes from ISO 31010. Refer the participants to this reference document in the manuals/handouts.

Hierarchy of Control Mitigation reduction factors quantified, based in part on ANSI B11.0

Critical To Safety CTS Control added to inspections Initial high severity Residual high risk Control added to inspections Conformance rate calculated by department Used for performance assessment and recognition

Department Scorecard

Lessons Learned Communication needed Common language Three way, closed loop Metrics Accountability Recognition Employee engagement was also key Required a checklist and semi-quantitative mitigation reduction strategy

Summary ASSE has begun a 40 hour certificate program in Risk Assessment First presentation will be at ASSE Seminarfest in February 2015 Thank You!!! Paul Esposito, CIH, CSP Paul.esposito@starconsultants.net www.starconsultants.net