GREENWICH LEISURE LTD THE GREENWICH EXPERIENCE GREENWICH LEISURE LTD

OUR CENTRES v Waterfront Leisure Centre v Thamesmere Leisure Centre v Plumstead Leisure Centre v Eltham Millennium v Coldharbour Leisure Centre v The Valley Leisure Centre v Charlton Lido v Tramshed Theatre v Arches Leisure Centre v Eltham Pools v Meadowside Leisure Centre v All public leisure centres in the London Boroughs of: Waltham Forest (5) Merton (4) Newham (4) Epsom (1)

GREENWICH LEISURE LTD THE PROBLEM in 1993 v The Council had to make £35,000,000 of cuts to its base budget v Total Council Budget £210,000,000 v Education Element £100,000,000 v Leisure Services Budget £20,000,000

GREENWICH LEISURE LTD THE TRADITIONAL RESPONSE v Service Reductions v Closures and Redundancies v Leisure as a discretionary service hit hard

GREENWICH LEISURE LTD THE IMMEDIATE EFFECT ON THE LEISURE CENTRESCONTRACT v £400,000 contract reduction v Closure of two or three centres v The Loss of up to 30 Full Time Jobs v Service Decimated v No investment - No long term future v Annual Cuts & Closures

GREENWICH LEISURE LTD Greenwich chose an IPS v Society for the Benefit of the Community v Social Enterprise - staff led v Loss of direct control to the Council BUT v Can achieve Rate Relief savings v Can save jobs & services v Value of NNDR savings in 1993 was in excess of £400K, (the savings target).

GREENWICH LEISURE LTD EPITHETS v Society for the Benefit of the Community v Cooperative Structure v Not Profit Distributing v Cannot be Bought Out v Community Company v Partner with the Council

GREENWICH LEISURE LTD BENEFITS OF A ‘NOT FOR PROFIT’ ORGANISATION v Single focused organisation v Employee empowerment v Fiscal benefits of Rates & VAT v Eases Councils 5% VAT exemption threshold v Free of Capital controls v Free to diversify v Demonstrates Best Value

GREENWICH LEISURE LTD ALL STAKEHOLDERS NEED TO AGREE v The Council Members v The Client v The Workforce v The Managers v The Customers v The Trades Unions v..and Other Council Departments

GREENWICH LEISURE LTD THE COUNCIL DOES NOT CONTROL THE ‘INPUTS’ v GLL is an independent organisation v GLL determine staff pay & conditions (but they are TUPE protected) v GLL is free to determine how the service is structured

GREENWICH LEISURE LTD THE COUNCIL STILL CONTROLS THE SERVICE (OUTPUTS) v Via a Lease on the Buildings v Via the Grant v Via the Members on the Board (19%) v The Effect is the Same as a Contract but Annually Variable

GREENWICH LEISURE LTD GLL - ITS OWNERSHIP GLL - ITS OWNERSHIP v Owned by the Contracted Staff v One Person, One Share, One Vote v Shares £25 each v 80 % Take up from Eligible Staff v Other staff still work for GLL

GREENWICH LEISURE LTD GLL - THE MANAGEMENT BOARD v 11 Elected Employees v 3 Members of the Council v 2 Elected Customers v 1 Trades Union Representative v + the Managing Director

GREENWICH LEISURE LTD EMPLOYEE BOARD MEMBERS v Elections Allow Representation from: u Across the leisure centres u Gender & Ethnicity u All Grades

GREENWICH LEISURE LTD GLL - THE MANAGEMENT BOARD ROLE v Meets Bi - Monthly v Agrees and directs Policy v Appoints Senior Managers v Is the Legal Entity

GREENWICH LEISURE LTD GLL - THE DEMOCRACY GLL - THE DEMOCRACY v Board is Annually Elected v Workforce can call Emergency General Meetings v Site Based Consultative Mechanisms for the management Board: u Buddy System u Notice Boards u Team Meetings

GREENWICH LEISURE LTD GLL - MANAGEMENT GLL - MANAGEMENT v Strong Professional Management v Recommend Policy to Board v Implement Board Decisions

GREENWICH LEISURE LTD KEY CORPORATE STRATEGY KEY CORPORATE STRATEGY v ‘Customer Driven’ Service Principles v Controlled and Sustainable Growth v Reinvestment in Facilities and Service v Underlying Social Objectives v Staff Development and Training v Local employment & career opportunities v Award Winning Standards

GREENWICH LEISURE LTD CREATING A ‘STAKEHOLDING’ ORGANISATION IS A NEW SKILL CREATING A ‘STAKEHOLDING’ ORGANISATION IS A NEW SKILL v Staff Meetings v Regular Newsletters v Trades Union Consultation v External Advice & Support v Time, Commitment & Leadership v Not an Overnight Job

GREENWICH LEISURE LTD HOW LONG DID IT TAKE v 1992 July Initial Vision Paper OctPaper agreed by Committee NovBudget cuts identified v 1993 Jan Tentative go ahead (2 options) May Staff & TUs agree IPS proposal June Detailed Committee agreement July Seamless Transfer occurs - GLL is Born ! May Staff & TUs agree IPS proposal June Detailed Committee agreement July Seamless Transfer occurs - GLL is Born ! v 2001 Still Going Strong !

GREENWICH LEISURE LTD THE IPS HAD UNANIMOUS POLITICAL SUPPORT THE IPS HAD UNANIMOUS POLITICAL SUPPORT v LABOUR Stakeholders Workers Control v LIB/DEMSSocial Ownership v CONSERVATIVESExternalisation

GREENWICH LEISURE LTD GREATER FUNDING OPPORTUNITIES EXIST v Sports Lottery v Charities Lottery v SRB / Capital Challenge v European Funding v PFI v Borrowing ?

GREENWICH LEISURE LTD VALUE FOR MONEY

GREENWICH LEISURE LTD VALUE FOR MONEY

GREENWICH LEISURE LTD GLL - THE SUCCESS GLL - THE SUCCESS v Cost to Council Reduced Annually v Income Increased Annually v Effective Social Inclusion Policy v More than 100,000 GreenwichCard Members v 30,000 HigherSavers v Quality Award Winners (Quest & ISO9002 )

GREENWICH LEISURE LTD National Award Winners v Chartermark - TWICE 1995 &1998 v Investors In people - TWICE (1997 &2001) v Best Leisure Operator (LPF) v Best Fitness Centre (FIA) -2000

GREENWICH LEISURE LTD GLL our People v Local Employer v Good conditions v Many new jobs created v Staff Development Programme v Low staff turnover v Exemplary sickness levels v Genuine stakeholders!

GREENWICH LEISURE LTD GLL - THE RESULT GLL - THE RESULT v Closures Avoided v Services Expanded v Jobs & Conditions Protected & Enhanced v Democracy Introduced

GREENWICH LEISURE LTD OVERVIEW THE BENEFITS v Empowerment, Enthusiasm & Ownership v Faster & More Flexible Decision Making v Free of Local Government Bureaucracy v Customer Involvement v Positive Cash Flow v Free of Capital Controls v Partnership Opportunities v & of course.. Reduced Costs

GREENWICH LEISURE LTD THE CONCEPT - SOME WORDS TO SUM UP v EXCITING v IMAGINATIVE v INNOVATIVE v ENTREPRENEURIAL v EMPOWERING v & SUCCESSFUL !