Case Management. Purpose Audience ◦ 3 ½ day class plus distance component for anyone who does case management on a daily basis. 25 participants. Competencies.

Slides:



Advertisements
Similar presentations
A Systems Approach To Training
Advertisements

Debbie Whitehead What is counselling? Many people will, at some point in their lives, find themselves in the role of a counsellor without having.
Site-Based Decision Making Campus Planning. Restructuring A process through which a district or school alters the pattern of its structures (vision, rules,
Facilitated by Joanne Fraser RiverSystems
Developing the Learning Contract
Session 2.3: Skills for Supportive Supervision
Case Management: A Service Delivery Strategy. 1. Conduct an assessment interview 2. Develop and maintain a network of services and support 3. Create and.
Performance Assessment Process: The Employee’s Perspective May 2014.
Making the Most of Teacher Evaluation, Charlotte Danielson 1 Making the Most of Teacher Evaluation Charlotte Danielson
BestChoiceHomeHealthCare.org BEST CHOICE HOME HEALTH CARE A Member of the Centerlight Health System Caring for New Yorkers for over 90 years, employing.
How to Conduct Effective Performance Reviews. Session Objectives You will be able to: –Identify the importance and benefits of Performance Reviews –Assess.
Decision-Making and Strategic Information Workshop on M&E of PHN Programs July 24-August 11, 2006 Addis Ababa.
TRAINING AND DEVELOPMENT
Human Resource Management: Gaining a Competitive Advantage
Overview  The purpose of this slideshow is to provide information that is provided in the “Teaching for Student Achievement-2003 Guidebook” in regards.
January Leadership: Creating and Sharing Knowledge MTL Meeting January 2010 Pandora Bedford Astrid Fossum Laura Maly Cynthia Rodriguez Developed by the.
Coaching Workshop A good coach will make the players see what they can be rather than what they are. –Ara Parseghian ®
Business Consulting Services Agenda Discussion: Management Reports Discussion: Project Reports Discussion: Engagement Proposal Upcoming Events Review Project.
Performance Development Planning (PDP)
1 Surveying Market Pay Just as skill, effort, responsibility, and working conditions have been used to differentiate rates of pay among major job groupings,
Coaching Workshop.
The Personal Development Plan (PDP)
INTRODUCTION Performance management is a relatively new concept to the field of management.
OFFICE OF CAREER GUIDANCE, EXPLORATION, AND PREPARATION Module 5: Program Activities Module 5: Program Activities.
Employment Assistance Services. Registration Case Management  Assessment  Barriers  Goals and Tasks  Services  Notes Group Exercise Documenting Employment.
©Searchlight Insurance Training ILM – Endorsed Programme in Management and Leadership Every year the Institute of Leadership and Management (ILM) recognises.
Module 1 Session 1.1 Visual 1 Managing the Implementation of Development Projects Course Overview and Introduction.
ACE Personal Trainer Manual 5th Edition
Association for the Improvement of Minorities-IRS Career Assistance Mentoring Program – CAMP 2011 C.A.M.P. ORIENTATION March 25, 2011.
Case Management A Service Delivery Strategy. Philosophy of Case Management A person must be motivated to change An individual must perceive something.
Unit 2.1 Negotiation and Mediation UN Peacekeeping PDT Standards, Specialized Training Material for Military Experts on Mission 1 st Edition 2009 Slide.
A Model for EAP Training Development Zhiyun Zhang IDE 632 — Instructional Design & Development II Instructor : Dr. Gerald S. Edmonds.
Chapter 4 Performance Management and Appraisal
Dr. Jana Jagodick Polytechnic of Namibia, 2012 Project Management Chapter 3 Project Management for Strategic Goal Achievement.
Tracking / Monitoring the IDP Tracking and monitoring are essential to ensure the success of the plan. In performing such duties, the case manager must.
1 Unit 4 Managing Employee Performance and Performance Appraisal.
The Theoretical Basis That Allows The Design process To Work
Technology Use Plan Bighorn County School District #4 Basin / Manderson, Wyoming “Life-long learning through attitude, academics, and accountability.”
Setting Clear Expectations and Creating Mentoring Partnership Agreements Session begins at 1PM ET/12 PM CT/11 AM MT/ 10AM PT. Please configure.
Project Management. Lecture 5-2 Introduction This lecture discusses the key components of project management, role of project manager and techniques to.
Conservation Education: What is it?. Environmental Education ….a learning process that increases people's knowledge and awareness about the environment.
Community Coach Course 1. Welcome to the Community Coach Course Follows Intermediate Instructor and BAIT Certifications First level coach certification.
Communications Skills (ELE 205)
1-2 Training of Process Facilitators 3-1. Training of Process Facilitators 1- Provide an overview of the role and skills of a Communities That Care Process.
TOP TEN LIST OF COACHING BELIEFS CURRICULUM 511 DR. PECK BY: HALI PLUMMER.
Managing Case Management. Purpose Audience ◦ This two day training covers the basics of case management and is intended for managers/supervisors of individuals.
Inclusion: Effective Practices for All Students, 1e McLeskey/Rosenberg/Westling © 2010 Pearson Education, Inc. All Rights Reserved What.
EMPLOYMENT SERVICES Lakewood Community Services Center.
Communications Skills (ELE 205) Dr. Ahmad Dagamseh Dr. Ahmad Dagamseh.
Chapter Fourteen Communicating the Research Results and Managing Marketing Research Chapter Fourteen.
 Outlines the key business results for the agency/unit.  Offers the direct report and the leader opportunity to write two to four goals aligned with.
1A FAST EXCELLENCE THROUGH FACILITATION Gary Rush The FAST Process MGR Consulting
Leader+ Observatory Seminar ‘The Legacy of Leader+ at local level: Building the future of rural areas’ April 2007 Cap Corse, Nebbiù è Custera, Corse,
Case Management. Definition: Case Man-age-ment Case Management, as the framework for Intensive Services is the facilitation and coordination of services.
Case Management A Service Delivery Strategy. Philosophy of Case Management A person must be motivated to change An individual must perceive something.
Introduction Office of Water (4608T) EPA 817-R September
Collaboration. © 2010 Pearson Education, Inc. All Rights Reserved. 2  Collaboration refers to “ongoing participation of two or more individuals who are.
Session 4 Agenda 1. Strategic Prevention Framework Sustainability Step 4: Implementation Step 5: Evaluation 2. Bringing It All Together 2.
Employment Skills for Communications Technology..
1Clinical Training Skills - An Approach to Clinical Training AN APPROACH TO CLINICAL TRAINING.
Success in the Online Environment Lawrence C. Ragan, Ph.D., Penn State’s World Campus Mount St. Vincent University April 12th 2005.
Leisure Education HPR 450. Studies indicate that Leisure Ed is the most used facilitation technique in TR/RT Studies indicate that Leisure Ed is the most.
OCLC Online Computer Library Center 1 Introduction.
Presented by Anne C. Adams, MSW (919) and Bea Sweet
Systems Analysis and Design in a Changing World, 4th Edition
How to Use Lesson Plans and Curricula
Case Management: A Service Delivery Strategy
Strategies and Techniques
Individualized Development Plan
Welcome to Your New Position As An Instructor
Presentation transcript:

Case Management

Purpose Audience ◦ 3 ½ day class plus distance component for anyone who does case management on a daily basis. 25 participants. Competencies ◦ Knowledge and skill to be able to conduct an assessment interview ◦ Knowledge and understanding to develop and maintain a network of services and support ◦ Knowledge to assist clients with the creation and implementation of Individualized Development Plans (IDP)

Knowledge and skill to track progress and modify the IDP when necessary Foster employer relations, in order to effectively place individuals who have overcome barriers, in order to obtain successful employment Knowledge of frequently seen disabilities Knowledge to be able to bring cases to closure

Agenda Tuesday Session Welcome Review Case Management / Distance Phase Definition of Case Management Nine Key Concepts Levels of Case Management Your Role in Case Management Process Initial and Formal Assessment Wednesday Session Confronting Tough Issues Self-Assessment Tough Issues Exercise Note taking IDP Review Skill Practice 1

Thursday Session Disability Awareness Networking Motivation Goal Setting Skill Practice 2 Friday Session Skill Practice 3 Confidentiality and Ethics Case Closure Administrative Details Certificates of Graduation Adjourn

NVTI Training Solutions Philosophy of Case Management A person must be motivated to change An individual must perceive something to be a barrier before it can be resolved The client must be the final decision maker Documentation is critical

Philosophies (Cont.) A service provider must work from the belief that most people want to succeed Service Providers should never tackle anything they have no expertise in or is not part of their job It is important to confront tough issues

Philosophies (cont.) Goal setting is necessary and difficult A plan of action is needed for structure Never promise total confidentiality Follow up ensures success

Benefits Give individuals the basics of the Case Management Process Practice using techniques that are taught in the class Give participants tools they can immediately use with their clients Create consistency among those who practice case management for improved process and communication

Testimonials Excellent Class and Instructors I learned things I didn’t know I needed to know Instructors were spot on with real experiences Feel very fortunate to participate in a class with the expertise that was provided Role plays were very informative and helpful It brings theory into actual practice Curriculum is straight forward and easy to follow Learned a lot about silent disabilities and how to adjust realistic expectations for those with PTSD and emotional disorders…Excellent!