ONETOUCH™ AT NETWORK ASSISTANT EVALUATION GUIDE May 14, 2012

Product overview Run an AutoTest View Results Analyze Wi-Fi Verify Wi-Fi Operation Save a Profile Save a Report Capture Packets Remote Access OUTLINE 2

3 PLATFORM All-in-one Gigabit Ethernet Troubleshooter for copper, fiber optic, and Wi-Fi networks. Dual 10/100/1000 Mbps RJ45 ports SD memory card slot USB-A connector Li-Ion battery Rugged, field-hardened chassis Color touch-screen External antenna connection Built-in Wi-Fi adapter 10/100 Mbps RJ45 management port Activity LEDs Dual 100/1000 Mbps fiber optic SFP ports AC power adapter Headphone jack Micro-USB connector (for future use) Power on button

4 USER INTERFACE Local Network Private Cloud Public Cloud Shortcuts to profiles, reports and screen captures Performance tests for servers located locally (premise) Troubleshooting of network performance from the client to the cloud Pass/fail performance indicators Performance tests for servers located in the cloud (internet) Network discovery Infrastructure performance (gateway, switch, cable & PoE) Access point performance and Wi-Fi analysis Automated testing with one touch

a)Power on the OneTouch b)Tap the Profile name c)Tap the profile named “Evaluation_profile” d)Tap LOAD 5 STEP 1 – SELECT PROFILE Note: refer to the appendix if this profile is not listed.

or a)Connect to the network using port A b)Tap or press TEST 6 STEP 2 – RUN AUTOTEST Test progress icons

a)View results b)Tap a test for details c)Results vary by test type 7 STEP 3 – VIEW RESULTS Green √ or red X indicates pass/fail status Tap HTTP test for details How to interpret an HTTP web test result Lookup Google = DNS Lookup 83ms TCP SYN (80) TCP SYN/ACK TCP Connect 75ms HTTP GET HTTP First Packet Data Start 83ms HTTP 200 OK HTTP 2 nd … n Packets Total Time 362ms Data Bytes 44K Rate 2.9Mbps

a)Tap Wi-Fi Analysis b)Tap the Network tab c)Tap SORT and select SSID (A-Z) d)Tap a SSID for details e)Tap the AP, Client and Channel icons for deeper analysis 8 STEP 4 – ANALYZE WI-FI APs Clients Channels

a)Tap the Tools button b)Tap Wi-Fi c)Tap Scan Only to disable scan d)Identify your SSID e)Configure your Security f)Return to the Home page 9 STEP 5 – WI-FI OPERATION (skip step if no Wi-Fi)

a)Touch a white space and hold for a moment b)Select Veri-Fi™ c)Return to the Home page 10 STEP 6 – ADD VERI-FI TEST Optional: edit test setup During the Veri-Fi test, UDP traffic is sent between the wired and Wi-Fi connections on the OneTouch at a user- defined rate. The actual throughput, loss, latency and jitter is measured both upstream and downstream. The percent frame loss determines the pass or fail status.

a)Touch to start AutoTest 11 STEP 7 – RUN AUTOTEST Note: Try adding other test types (Ping, Connect, Web and more). The setup information will vary by test type. Touch and hold a test on the Home page to delete, copy or move it.

a)Save the test profile 12 STEP 8 – SAVE A PROFILE (1) Tap the profile name An “*” after profile name indicates the profile was changed (by adding, deleting or modifying one or more tests) (2) Tap SAVE (3) Enter profile name and tap DONE (4) Select the Profile and tap LOAD

a)Save a report b)View the report 13 STEP 9 – SAVE A REPORT (after running an AutoTest) (1) Tap OneTouch AT (2) Tap Save Report (3) Enter report name and tap DONE (1) Tap Tools icon (2) Tap Reports (3) Select a report name and tap VIEW (4) View the report on the tester, or use the MANAGE feature to export the report to a USB flash drive

a)Capture traffic on Port A 14 STEP 10 – CAPTURE (1) Tap Tools icon (2) Tap Capture (3) Tap START CAPTURE (4) Enter file name and tap DONE (5) Tap STOP CAPTURE

(1) Tap the OneTouch icon and find the management port IP address a)Connect a network cable to the management port on the left side of the OneTouch b)Access files remotely via your PC 15 STEP 11 – REMOTE ACCESS (2) Open your PC web browser and enter the management port IP address (3) Click Files (4) Click sdcard/ (5) Click the name of the capture file (6) Click Save to save file locally

a)Open the capture file using your favorite packet analyzer 16 STEP 12 – ANALYZE PACKETS

You will need to load the “Evaluation_profile” if it is missing from your OneTouch analyzer. 1.Copy the file “Evaluation_profile.profile” to a USB drive 2.Connect the USB drive to the OneTouch 3.Tap the Tools icon 4.Tap Profiles 5.Tap MANAGE 6.Tap IMPORT 7.Tap usbstorage 8.Select “Evaluation_profile.profile” 9.Tap OK 10.Tap the back button 11.Select “Evaluation_profile” 12.Tap LOAD 17 APPENDIX – LOADING A PROFILE