Welcome to The Annual GM's Meeting January 2014

Agenda Training Goal Central Training Division Organization Chart 2013 achievements Top Performers “Training Hours per Average. No. of Employees” 2014 Goals 2013 Vs training hours per average. No. of employees 2013 Training activities Vs Plan.

Training Goal To develop our employees competencies to be able to achieve the company mission statement. Competencies= Knowledge + Skill + Behavior To ensure this: Will send you a list of all 2012 and 2013 participants in the ETF to avoid nominating them in Also, will send you the a list of all participants in the internal basic and supervisory training during the last 6 months in 2013 to avoid nominating them in the first 6 months in 2014

Corporate Training Division Organization Chart Corporate Training Division Regional Training Manager South Sinai Training Coordinator Regional Training Manager Red Sea, Luxor and North Coast Training Manager Replaced by Task force HR admin at Coraya since Nov 2013 Asst. Training Manager Training Coordinator Mid August 2013

Red Sea, Luxor & North Coast

2013 Achievements

2013 Achievements ETF

2013 Achievements Johnson Diversey

2013 Achievements The Management Training Program Name Position Hotel Start Finish Status Now Khaled Abdel Latif F&B Manager Oasis & Family 26/03/ /01/2013EAM SYM Makadi Club Mahmoud El Tobgy F&B Manager Crystal & Oriental 24/11/ /01/2013 Dir. F&B Mirabel Complex Ossama Moustafa RDM Oasis & Family 25/04/ /07/2013 Finalized all required training Mohamed Gouda RDM Saraya 25/04/ /09/2013 Finalized and pending English placement test Hossam Mohamed F&B Manager Saraya 15/09/2013Ongoing Ahmed Hassan Asst. FC Almaza Bay 26/12/2012Still Pending Joseph Saad RDM Star 02/02/2014 Will Start as of Feb 2014 Management Training “2013”:

2013 Achievements Egyptian Chefs Association New Topics introduced in 2013

2013 Top Performers “Training Hours per Average. No. of Employees “ Hotels2013 Target2013 Actual2014 Target Ivory Star Lamaya & Samaya Saraya Coraya SHTG & MWW & Palms Safaga15 Beach Sun & Marine Salaya & DEM Oasis & Family Club AQM Jaz Little Venice105 Luxor102 Almaza Beach Bay825 IBL Borg El Arab1005

South Sinai

2013 Achievements “Sinai”

2013 Achievements ETF “Sinai”

2013 Achievements Johnson Diversey “Sinai”

2013 Achievements The Management Training Program “Sinai” Total Management Training for 2013: NamePositionHotelStartedFinishedStatus Now Moustafa AminRDMMirabel Complex24/06/ /09/2013 completed

2013 Achievements Egyptian Chefs Association “Sinai”

2013 Top Performers “Training Hours per Average. No. of Employees “Sinai” Hotels2013 Targets2013 Actual2014 Targets IBL Palace IBL Fanara IBL Lido Jaz Belvedere SYM Sharks Bay IBL IL Mercato Jaz Mirabel IBL Dahabeya SYM Sea Star 1265

2014 Goals & Targets Vs 2013

2014 Targets “2 Regions” 1.More emphasis on the 30 EDT program 2.Participating in 2 new courses will be introduced by ETF (Customer Care + Green Hotel) mainly for South Sinai 3.To achieve 2014 targeted number of training hours per average number of employees as follows:

Red Sea, Luxor & North Coast

2013 Vs training hours per average. No. of employees

2013 Internal Training Activities & 2014 Plan Basic Training for R&F

2013 Internal Training Activities & 2014 Plan Intermediate Training for Supervisors

2013 Internal Training Activities & 2014 Plan Advanced Training for Executives and Management “NEW”

2013 ETF Training Activities & 2014 Plan ETF Training “NEW”

2013 JD – Jaz Academy Training Activities & 2014 Plan Johnson Diversey – Jaz Academy

South Sinai

2013 Vs training hours per average. No. of employees

2013 Internal Training Activities & 2014 Plan Basic Training for R&F

2013 Internal Training Activities & 2014 Plan Intermediate Training for Supervisors

2013 Internal Training Activities & 2014 Plan Advanced Training for Executives and Management

2013 ETF Training Activities & month Plan ETF Training “NEW”

2013 JD – Jaz Academy Training Activities & 2014 Targets Johnson Diversey – Jaz Academy

Any Questions?

Thank you for your attention