HCI Yonsei University, Korea The Role of Human Computer Interaction (HCI) in the Information Systems (IS) Curriculum Jinwoo Kim HCI Lab Yonsei University, Korea Presented at AMCIS

HCI Yonsei University, Korea 2 / 14 Q2+Q6: Attributes of a successful HCI courses in business schools  Focus on the usefulness dimension.  Strong ties to industry.  Multi-disciplinary collaboration.

HCI Yonsei University, Korea 3 / 14 Three pillars of HCI Understanding human beings Utilizing computer systems Optimal User Experience

HCI Yonsei University, Korea 4 / 14 Related backgrounds of HCI Psychology and Sociology Computer science Optimal User Experience

HCI Yonsei University, Korea 5 / 14 Example syllabus for the Usefulness Focus  Internet Business Undergraduate flagship class since Business model => system design  Class schedule Part 1: Introduction  Week1: Introduction to Internet business  Week2: Introduction to HCI Part 2: Business model  Week3: Basics of business model  Week4: Internet business strategies  Week5: Internet marketing  Week6: Market research  Week7: Business proposal Part 3: HCI of Internet Business  Week8: Information design  Week9: Interaction design  Week10: Navigation design  Week 11: Representation design Part 4: Testing and implementation  Week 12: Payment system implementation  Week 13: Security system implementation  Week 14: Usability testing

HCI Yonsei University, Korea 6 / 14 Strong ties to Industry  Guest speakers series Every month with industry experts  Open to public Industry to classroom  Industry people can participate in the class activities  Extension towards industry Classroom to industry  Students can carry their works to industry

HCI Yonsei University, Korea 7 / 14 Example syllabus for industry focus  Digital contents Planning and designing of digital contents Undergraduate class  Industry focused syllabus Guest speakers  Vice president of #1 community portals in Korea  Director of #1 mobile Internet company  HCI director of #1 game portals Open to public  A leading electronic company provide a wireless PDA to every students for free.  They learn how people accept the new devices. Extended to industry  Final Presentation  Design of a new digital contents  Committee members CEO of digital contents company Venture capitalists Intellectual property lawyers Mobile Internet service providers Electronics company  Funding possibilities  Corporate sponsors  Venture capitalists

HCI Yonsei University, Korea 8 / 14 Multi-disciplinary collaboration  HCI Lab at Yonsei University Student backgrounds  1/3: business major  1/3: cognitive science major  1/3: graphic design major  Cognitive Science Program at Yonsei University  Philosophy, linguistics, psychology, computer science, neuroscience, emotional science, cognitive engineering, system engineering HCI Yonsei University, Seoul, Korea

HCI Yonsei University, Korea 9 / 14 Example syllabus for multidisciplinary collaboration  HCI and Aesthetics in WWW Graduate level class for master students Joint class with two universities  Art department + Business School  Syllabus Introduction  Week 1: Introduction  Week 2: Hypermedia and WWW HCI  Week 3: Theory of HCI  Week 4: Design process of HCI  Week 5: Direct Manipulation  Week 6: Menu selection  Week 7: Testing Visual design  Week 9: Principles of visual design  Week 10: color design for the web  Week 11: Visual style & Identity  Week 12: Metaphor & Narrative  Week 13: Icons & imagery  Week 14: Typography on the web

HCI Yonsei University, Korea 10 / 14 Q3: HCI Courses at Yonsei University  Undergraduate (Optional, Upper Division) Internet business Digital contents Introduction to Human Computer Interaction Usability testing  Graduate (Optional) Introduction to Human Computer Interaction Usability engineering Interaction design  PhD (Optional) HCI Seminar (I, II, III) HCI research methodology (I, II, III)

HCI Yonsei University, Korea 11 / 14 Q4: HCI class integrated into existing MIS course  System analysis design For undergraduate students Replace traditional system analysis and design class  Syllabus Part 1: introduction  Week 1: Introduction to interactive system  Week 2: Problem definition  Week 3: Interactive system development process Part 2: Evaluation  Week 4: Analytic evaluation  Week 5: Empirical evaluation Part 3: Analysis  Week 6: User analysis  Week 7: User analysis methods  Week 8: Task analysis  Week 9: Context analysis Part 4: Design  Week 10: Information design  Week 11: Interaction design  Week 12: Navigation design  Week 13: Representation design Week 14: Project presentation

HCI Yonsei University, Korea 12 / 14 Q5: Topical coverage of an HCI course  Introduction to HCI A flagship class for undergraduates  Syllabus Part 1: Introduction  Week 1: User Experience Part 2: Background  Week 2: Understanding Human  Week 3: Understanding System  Week 4: Understanding Interaction Part 3: Principles  Week 5: Mental model: basis for useful systems  Week 6: Usability: basis for usable systems  Week 7: Affect: basis for aesthetic systems Part 4: Evaluation  Week 8: analytic evaluation  Week 9: empirical evaluation Part 5: Analysis  Week 10: analysis of users  Week 11: analysis of tasks  Week 12: analysis of contexts Part 6: Design  Week 13: metaphor design  Week 14: structure design  Week 15: navigation design  Week 16: representation design  Pedagogical approach Class project Assignment Web resources

HCI Yonsei University, Korea 13 / 14 Q1: HCI fit in today’s model curricula for MIS?  Does it have to?  MIS and HCI  Common interests in analysis and design of useful interactive system.  Different focuses  Information economics for MIS  Aesthetic design for HCI  Position of MIS to HCI Regard HCI as a distinctively different area of research  HCI major? Open minded  There is nothing like “genuine HCI” vs. “faked HCI”. Get help  Do not try to do it all by yourself.  Do not be confined in the ivory tower.

HCI Yonsei University, Korea 14 / 14 Thank you!  For more information HCI Lab at Yonsei University  Jinwoo Kim 