SNA seminar in the Caribbean Marie Brodeur Director General, Industry Statistics Branch, Statistics Canada St. Lucia February, 2014 Governance of an Integrated Approach

Statistics Canada Statistique Canada Importance of Governance  Governance is key in developing and managing an Integrated Approach  Many stakeholders  Interdependencies  Strong Project Management  Involve all levels of Management and senior managers in particular  Ongoing monitoring of performance  Strong communication among the different teams

Statistics Canada Statistique Canada Results-Based Management  CBA is a result-oriented initiative that integrates  Strategy  People  Resources  Processes  Performance monitoring  Risk management  Driving change / transformation throughout the Agency

Statistics Canada Statistique Canada Changing Organizational Behaviour  Need to learn to embrace change  Encourage diversity of views  Need some constructive tension at the table  Organization must focus on the positive  “We have a huge opportunity” and not “we can’t live with this nightmare any longer”  Repeated communication is key

Statistics Canada Statistique Canada Impact on Human Resources  Significant culture shift  People need to be flexible and mobile  Adaptation to new tools and training  Opportunities to generate ideas and innovate

Statistics Canada Statistique Canada Project management  Set of standard project management processes, templates and tools used for all projects throughout their life cycle  Support provided to managers via Departmental Project Management Office  Project status monitored monthly (cost, time, scope)  Governance and approval mechanisms in place at each stage of project life cycle  Corporate repository of project documentation

Statistics Canada Statistique Canada

Executive Project Dashboard Statistics Canada Statistique Canada

Risk Analysis and Risk Management  Risk identification by project managers  Monthly monitoring through project dashboards  Use of corporate Change, Issues and Risk management tool  Quarterly updates on overview of risk analysis  Integrated with corporate risk profile

Statistics Canada Statistique Canada Statistics Canada Chief Statistician of Canada Corporate Services Economic Statistics Analytical Studies, Methodology, and Statistical Infrastructure Census Social, Health and Labor Statistics

Statistics Canada Statistique Canada Statistics Canada Economic Statistics Macroeconomic Accounts Industry Statistics Economy-wide Statistics Agriculture, Technology & Transportation Nat’l Economic Accts Environment Accts & Stats Int’l Acct & Stats Public Sector Stats Industry Accts Manufacturing & Energy Enterprise Statistics Service Industries Distributive Trades Industrial Organization & Finance Producer Prices Int’l Trade Consumer Prices Agriculture Centre for Special Business Projects Transportation Investment,Science & Technology

Statistics Canada Statistique Canada Management of the IBSP  ESD provides functional support and coordination  A series of committees is charged with process clarification and decision making Project Management Team Operations Management Committee Frame Operations Sampling Tax Data Operations Content/ Collection Processing Operations

Statistics Canada Statistique Canada Change Management  Essential to manage interdependencies  To evaluate the feasiblility of an idea  To manage Content Scope Creep  To improve communication  To document the changes

Statistics Canada Statistique Canada Lessons Learned  Unwavering senior management support essential  Repeated communication is key  Challenge function (question the numbers)  Reward and promote early successes  Recognize that there are good failures  Make senior managers accountable

Statistics Canada Statistique Canada Lessons Learned  Allocate right people and right resources  Experiment at the same time you are innovating  Make tough calls before time makes them for you  Share best practices  Focus on horizontal interdependencies  Focus on risk and change management