Presented By Swarna Srinivas President, KESDEE Inc. Date: June 10 th – 12 th, 2009 Venue: Columbia University India Contact Info: Richmond Road, Bangalore Tel No: Street Address: 5280 Carroll Canyon Road, Suite 220, San Diego, CA 92121, USA. Tel No: Website: P.O. Box , San Diego, CA ICELW 2009 The International Conference on e-Learning in the Workplace.

e-learning: Moving up the Corporate Value Chain Old Paradigm Vs. New Paradigm Cost Vs. Revenue 1

e-Learning: Phase I e-Learning for Compliance and Control e-Learning for Regulatory Compliance e-Learning for Internal Control You need to do it whether you like it or not. 2

1.Occupational Health and Safety Administration (OSHA) training 2.Employment Law: a.Workplace Discrimination and Harassment b.Americans with Disabilities Act (ADA) c.Fair Labor Standards Act (FLSA) 3.Health Insurance Portability and Accountability Act (HIPAA) training 4.Food and Drug Administration (FDA) regulations 5.Antitrust Laws 3

Examples – E-Learning : Phase I Anti-money Laundering USA Patriot Act Know Your Customer Sarbanes-Oxley Basel II 4

e-Learning: Phase II e-Learning for Competitive Advantage and Value Creation. Product Knowledge Process Knowledge Customer Knowledge Risk Management Objective – More knowledgeable employees compete effectively. You do it in your own enlightened self-interest 8 5

It competes with your time and other priorities (I would rather be doing something else…) Solutions – New Type of e-learning – more interactive and engaging 9 6

KESDEE Value Proposition “e-Learning, Not e-Reading” “Content and Context” “Learn-By-Doing” “Conceptually sound, yet Practical” “One size does not fit all” “Comprehensive” 10 7

‘Just-in-Time’ ‘Just-for-You’ ‘Just Right’ ‘Just Enough’ 13 8

–Accreditation –Self-Assessment –External/ Internal Certifications 9

LowMediumHigh Examples of Interactivity Back/ Next Navigation; True/ False Multiple choice Multiple choice, Fill in the blanks, Drill Down, Tell me more Did you know. Job Aids, Simulations, Calculators GraphicsOff-the-shelf clipart 2D AnimationCreate for specific application, Contextual, Rich Graphics AudioVery little < 10% Moderate amount up to 50% Lot > 50% Regulatory Compliance Skill Development for Value Creation & Competitive Advantage. 10

e-Learning : Phase III e-Learning for Extended Enterprise Strategic Partners Clients, Customers, Channels To enhance Sales Channel Effectiveness. To have Knowledgeable Clients

Case Studies Citibank Standard Chartered Bank Indian Bank US Federal Reserve Board Western Asset Management 16 12

Citibank KESDEE's e-learning & reference solutions have been deployed at CitiGroup globally through Internet and Intranet. Scope of Services: These courses are repackaged as required for the different user groups and categorized as a) Mandatory Topics b) Recommended Topics, and c) Reference Materials 17 Regionalization/ Translation for a Global Audience 13

All KESDEE e-learning courses were made available to Standard Chartered Bank for the training of its staff. The e-learning courses are deployed on Internet and multiple Intranets of Standard Chartered Bank. KESDEE customized the courses by adding policies/procedures/case studies, relevant to Standard Chartered Bank. Standard Chartered Bank 18 14

Indian Bank Indian Bank has licensed 500 KESDEE's e-Learning courses to provide training to its employees. All our courses were deployed on the Intranet Servers of Indian Bank. Employees at Indian Bank access the courses through the Private Label Portal developed by KESDEE. Indian Bank policies were integrated into e-learning

Courses for the Risk Management Portal were selected from KESDEE’s library of 700 e-learning courses. 8 new courses were developed on Trade Life Cycle/ Commodity Markets/ Credit Derivatives Risk Matrix. U.S Federal Reserve Board 20 16

Western Asset Management Corporate University Detailed Competency Mapping Extended Enterprise Use 17

22 Mailing Address: P.O. Box , San Diego, CA ; Street Address: 5280 Carroll Canyon Road, Suite 220, San Diego, CA 92121, USA. Tel No: