The PIKA Warp the Appliance for Linux / Asterisk BD15.

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Presentation transcript:

The PIKA Warp the Appliance for Linux / Asterisk BD15

Contents A.About Pika Technologies B.The Warp Appliance - overview C.Applications C.The Warp Appliance - Details

Pika Technologies, Inc. - Confidential 3 Headquarters in Ottawa, Canada 20+ years experience delivering Computer Telephony building blocks Telephony Boards/cards for PCs Telephone/VOIP network connectivity Media processing applications Embedded Telephony platform Worldwide Partners and Customers including: Cable Companies Service providers IVR developers IP PBX developers Gateway developers Logging developers Recognized focus on quality and customer service About Pika Technologies

The PIKA Warp - Overview the Appliance for Linux / Asterisk BD15

Pika Technologies, Inc. - Confidential The appliance eliminates hardware and software integration problems in a solid state and brandable form factor. It includes traditional hardware based telephony line interfaces. The PIKA WARP Appliance is a small, low cost development platform for telephony based applications using Asterisk or other PBX software. Target audience: small to medium sized business companies/entities. The PIKA Warp Embedded Appliance

13/09/2015 Pika Technologies, Inc. - Confidential 6 Features The only embedded customizable platform!The only embedded customizable platform! Pre-installed default Asterisk config files Audio line-in/line-out (music on hold / paging) One standard FXS port Support for FXO/FXS/BRI/GSM modules Power fail transfer ports Fully customizable – easily private labeled Cross-compile environment with top-level GUI Dynamic thermal management (fan) Solid-state / no hard drive Platform with Open Development Environment Desk mount/stackable or wall mountable Compact ready-for-market form factor Regularity Approvals: North American telecoms and safety (FCC/UL/CSA) European Union (CE) Processor Embedded AMCC Power PC 440EP, 533MHz, 1,200 mips Supports floating point and MMUMemory Internal flash – 256 MB Internal RAM – 256 MB External SD flash Voice mail Prompts Configuration files Custom settingsCapacities 75 VoIP end points 32 simultaneous conversations 1 standard FXS port in every unit Up to 8 additional FXS ports Up to 8 FXO ports Up to 4 ports/8 channels BRI GSM trunk modules (future) Green Friendly Uses 18 times less energy than a PC with boards 10 times less end-of-life disposal space RoHS compliant; 100% lead free enviro-safe paint outer packaging is 100% recycled materials Warp - Features and Capabilities Display Liquid crystal (LCD) 2 x 20 character programmable Backlit Invertible for wall mounting API controlled Toggle button Changes LCD display

13/09/2015 Pika Technologies, Inc. - Confidential 7 Power Cable SD Card USB (v1.1) Ethernet (10/100) FXS Port Audio Out /In RS232/Serial (programming) Analog Card 4 x FXS/station + PFT 2 x BRI (4 channels) Analog Card 4 x FX0/trunk + PFT Intelligent Fan 2 x GSM Port (future) Warp - Ports, Connections & Interfaces

13/09/2015 Pika Technologies, Inc. - Confidential 8 Conference bridge Typical Applications & System Building Blocks Linux PIKA Drivers, Media Processing Apps Asterisk, FreeSwitch, SIPX, etc. Dictation Call Center IVR Logging/Recording Key System IP PBX Eg. Jazinga S/W H/W Powered by PIKA End Customer Applications or Products (Asterisk enables scripts. No C programming required!) Available 3 rd party building blocks (open-source or proprietary) Fax Server Auto Call Dialler PADS Configuration GUI S/W QoS GatewayVoic Customer Specific Appointment Reminder Apps PIKA API

PIKA Warp – Example Applications on the Appliance for Linux / Asterisk BD15

13/09/2015 Pika Technologies, Inc. - Confidential 10 The Warp – Example Applications 1. 1.IP-PBX Solutions Stand Alone IP PBX Adjunct solutions: IVR, FAX server, Voic , Voice Logging, IP-PBX, Predictive dialing, Alert notification, etc. Legacy PBX Migration 2. 2.Fixed Mobile Convergence 3. 3.VoIP Quality of Service VoIP Lifecycle Management Packet Loss Improvement 4. 4.Cost Effective alternative for “CT Card + PC” solutions 5. 5.Hosted Hybrid - Hosted VoIP PBX – Adjunct applications 6. 6.Wireless Local Loop PBX (eg GSM trunking) 1. 1.IP-PBX Solutions Stand Alone IP PBX Adjunct solutions: IVR, FAX server, Voic , Voice Logging, IP-PBX, Predictive dialing, Alert notification, etc. Legacy PBX Migration 2. 2.Fixed Mobile Convergence 3. 3.VoIP Quality of Service VoIP Lifecycle Management Packet Loss Improvement 4. 4.Cost Effective alternative for “CT Card + PC” solutions 5. 5.Hosted Hybrid - Hosted VoIP PBX – Adjunct applications 6. 6.Wireless Local Loop PBX (eg GSM trunking)

x86 processor Embedded processor Small-med-large applications Small-med applications (less than 50 users) Greater cost Lower cost Greater power requirements Lower power requirements Greater integration effort (cards, drivers, components & building PC) Little or no integration effort required Stigma: PC not as reliable as a proprietary PBX Purpose built, solid state, more reliable Familiar development environment Embedded development environment (different skill set required) Large in size Compact Solution Replace CT Card +PC - The perfect replacement for Dialogic (Eicon, NMS, Brooktrout), Sangoma, Aculab and Digium card solutions

13/09/2015 IP-PBX Customizable PBX Solution Variable connectivity options: Analog/VoIP/BRI trunks Analog/VoIP desktop phones Fax

13/09/2015 Pika Technologies, Inc. - Confidential 13 IP-PBX Adjunct solutions compliment existing PBX’s

13/09/2015 Pika Technologies, Inc. - Confidential 14 IP-PBX Providing an evolution path to IP Preserving legacy investments SIP trunk via gateway Hybrid – SIP Trunk + offsite extensions SMB IP-PBX Architecture

13/09/2015 Pika Technologies, Inc. - Confidential 15 Fixed Mobile Convergence “One Number” - For Small Business with Mobile users - Plug and play (PBX independent) - No changes to PBX required - Web I/F

13/09/2015 Pika Technologies, Inc. - Confidential 16 VoIP Quality of Service VoIP Lifecycle Management Network Pre-Assessment Value proposition: Identify QOS issues up front saving future (immediate) customer complaints. Save additional truck rolls by resolving network usage issues during the first visit. Identify opportunity to sell replacement network infrastructure to resolve potential issues. Minimize time spent at an install that is never going to work properly Identify appropriate/reasonable SLA terms Emergency VoIP Diagnostics Value proposition: Stop the finger pointing between bandwidth provider, local network, and the solution. Reduce customer dissatisfaction by addressing quality issues quickly via in depth diagnosis info. Minimize truck rolls, by monitoring remotely, then sending the right tech, or no roll at all. Service is provided on an as needed basis. No monthly recurring fees Expert network analysis of data is available (*extra charge) 24/7 Monitoring Value proposition: Characterize quality issues and isolate them before the user experience is severely degraded Reduce the risk of not meeting your SLA commitments Track and troubleshoot VoIP signalling issues On-demand SLA reports use advanced correlation techniques to isolate problem sources, saving hours of engineering support time in chasing down the source of the problem.

13/09/2015 Pika Technologies, Inc. - Confidential 17 Site A Site C Site B Internet PIKA’s Packet Safe IP Technology provides for up to a 100X improvement in packet loss over the internet. Dramatically improves the voice quality of calls between commonly equipped sites. Site B: The Warp functions as a standalone IP-PBX with Packet Safe IP Technology. GSM Trunking also provided. Reduce inter-site calling charges No need to replace your existing phone system Expandable – GSM, local SIP extensions VoIP Quality of Service – Packet Loss Packet Loss Improvement Applications Available for any application

Hosted Hybrid Solutions 13/09/2015 Pika Technologies, Inc. - Confidential On-site Recording Apps Some customers want local recording Some hosted architectures do not “see” the media Legal liability of the service provider have the recording in their possession 2. 2.IP Survivability (Chicken Switch): loss of link Power outage safety line Fax 4. 4.GSM Routing (lease cost routing) 5. 5.Handset switch for multiple local operators 6. 6.Paging 7. 7.Auto-provisioning 8. 8.Perceived value of CPE H/W (also a churn barrier) 9. 9.QoS (roadmap item): Warp would enable the customer to provide “your own bandwidth” vs. the service provider providing separate bandwidth Gateway to facilitate transition from PBX to Hosted (keep your own phones, PBX, wiring) Key system add-ons like: door opener, bells, temp sensors, badge access readers, etc 1. 1.On-site Recording Apps Some customers want local recording Some hosted architectures do not “see” the media Legal liability of the service provider have the recording in their possession 2. 2.IP Survivability (Chicken Switch): loss of link Power outage safety line Fax 4. 4.GSM Routing (lease cost routing) 5. 5.Handset switch for multiple local operators 6. 6.Paging 7. 7.Auto-provisioning 8. 8.Perceived value of CPE H/W (also a churn barrier) 9. 9.QoS (roadmap item): Warp would enable the customer to provide “your own bandwidth” vs. the service provider providing separate bandwidth Gateway to facilitate transition from PBX to Hosted (keep your own phones, PBX, wiring) Key system add-ons like: door opener, bells, temp sensors, badge access readers, etc

Wireless Solutions – GSM PBX Warp with future GSM module for WLL backhaul

The PIKA Warp – the details the Appliance for Linux / Asterisk

Sep-15 Slide 21 Features Pre-installed default Asterisk config files Audio line-in/line-out (music on hold / paging) One standard FXS port Support for FXO/FXS/BRI/future GSM modules Power fail transfer ports Fully customizable Cross-compile environment with top-level GUI 2 x 20 programmable LCD Dynamic thermal management (fan) Platform with Open Development Environment

Sep-15 Slide 22 Design Unique Desk mount/stackable Small (only twice the size of a router) Wall mountable Easily Privately Labelled

Sep-15 Slide 23 Capacities 75 VoIP end points 32 simultaneous conversations 1 standard FXS port in every unit Up to 8 additional FXS ports Up to 8 FXO ports Up to 4 ports/8 channels BRI Up to 4 GSM radios with S/W switchable SIMs (future module)

Sep-15 Slide 24 Hardware Processor Embedded AMCC Power PC 440EP 533MHz 1,200 mips Supports floating point and MMU Memory Internal flash – 256 MB Internal RAM – 256 MB Removable SD flash Voice mail Prompts Configuration files Custom settings NO hard drive

Sep-15 Slide 25 Fan Only runs when temperature exceeds 55°C Variable speed Built-in temperature sensor Can monitor temperature through OS One FXS port standard built in to every unit Hardware

Sep-15 Slide 26 One FXS port standard built in to every unit Expansion modules max 2 per system 4 port analog FXO/trunk with 1 port PFT 4 port analog FXS/station with 1 port PFT 2 port/4 channel BRI 2 port GSM (future) Hardware FXO/trunk FXS/station BRIGSM

Hardware Ports Ethernet (10/100) USB (v1.1) Audio In/Out RS232/Serial (programming) USB (v1.1) Ethernet (10/100) Audio Out /In Intelligent Fan

Sep-15 Slide 28 Hardware Ports Ethernet (10/100) USB (v1.1) Audio In/Out RS232/Serial (programming) Display Liquid crystal (LCD) 2 x 20 character Backlit Invertible for wall mounting API controlled Toggle button – Changes display

Sep-15 Slide 29 Hardware Power /system status LED Reset button Remotely accessible function External brick power supply NA or Europe Includes EMC filtering

Sep-15 Slide 30 Major Differentiators Customizable software development platform (PADS) Reliability power fail transfer ports solid state /no hard drive dynamic thermal management (fan) Hardware telephony features single built in FXS port audio in/out ports optional modules (FXO/FXS/BRI/future GSM) Programmable display Easily brandable Unique look Proven voice applications