Best Practices in Performance Measuring for Highway Maintenance & Preservation NCHRP 20-68A Domestic Scan AASHTO SCOM July 18, 2011 Russ Yurek

Team Members 2 Russ Yurek (Chair) MD Jennifer Brandenburg NC Lonnie Hendrix AZ Matt Haubrich IA Nancy Albright KY Don Hillis MO Louis Rodriguez FHWA Katie Zimmerman (SME) APTech

Primary Focus: System Performance 3 Improve highway management effectiveness Demonstrate accountability Understand maintenance conditions and needs Set priorities Document the relationship between dollars expended  outcomes achieved

Scan Activities 4 Desk ScanAmplifying QuestionsScanReportImplementation

Desk Scan 5 Recent domestic scan tours Literature search Internet search (Including the MQA website) Phone conversations with practitioners Expert advice – MQA programs Performed by Katie Zimmermann, P.E. Applied Pavement Technology, Inc.

Summary of Practice 6 Establishing Reliable and Cost-Effective Methods of Monitoring the Quality of Maintenance and Operations Activities Asset inventory Condition assessment methods Sampling Data collection procedures and training Using MQA Data to Establish Accountability Using MQA Results for Investment Decisions and Budgeting Activities

Scan Tour Recommendations 7 Non-Traditional Scan Format – 3-Day Workshop Include representatives from approximately 20 states Conduct panel sessions on selected topics to showcase practices in that area Include an open session for other topics

Proposed Sessions 8 DayMorningAfternoon 1 Opening Session Advantages & Disadvantages to Pass/Fail & LOS Approaches Impact of Agency Approach to Sampling on Quality, Cost, and Use of Data Use of Innovations in Data Collection 2 Use of MQA Data for Maintenance Budgeting & Resource Allocations Linking Customer Expectations With Performance Targets Strategies for Building Buy-In & Accountability Among Field Personnel 3 Presenting & Selling Results Open Session Wrap-Up & Closing Session

Expected Participants 9 Panel Members Invited Participants

Amplifying Questions 10 General Agency Information Specific Questions Within Each Topic Area We are suggesting that each agency use the documentation to update the MQA website

Preparations by ARORA and ASSOCIATES. P.C. 11 Contacting States Aligning participants with topic areas Arranging logistics for workshop this fall Final Scan Report by Spring, 2012 Harry Capers Jr, PE Melissa (Li) Jiang Kevin Thompson, PE

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8 Sessions 13 Advantages and Disadvantages to Pass/Fail and LOS Approaches Impact of Agency Approach to Sampling on Quality, Cost, and use of Data Use of Innovations in Data Collection Use of MQA Data for Maintenance Budgeting & Resource Allocation

8 Sessions 14 Linking Customer Expectations with Performance Targets Strategies for Building Buy-in and Accountability Among Field Personnel Presenting and Selling Results Open Discussion on determining trade-offs between operating and capital, benchmarking performance, linking to asset management, addressing requirements under potential future legislation