Restaurant Assistant CS410 Fall ‘04 Group 2

2 Restaurant Assistant Group Members 17 November 2004

3 Restaurant Assistant Outline Industry problems and solutions RA design Possible risks Design plan/brief Milestones and deliverables Project budget Hard resources (non-staff) Staffing requirements

4 Restaurant Assistant Problem Statement Current restaurant methods used to monitor expiration dates and inventory are leading to profit and time loss. 17 November 2004

7 Restaurant Assistant Profit Efficient use of food inventory Expired food is thrown out Sick customers exposed to food-born illnesses Health standard inspectors Fines Reputation Time Checking inventory that is needed Monitoring inventory conditions Keeping up with WRITTEN reports Problem Characteristics 17 November 2004

8 Restaurant Assistant Thrown Out And Prepared * Names of restaurants have been disclosed See Appendix page November 2004

10 Restaurant Assistant Solution Statement To develop a user-friendly monitoring system for the restaurant industry. 17 November 2004

11 Restaurant Assistant Goals/Objectives Have more accurate forecasting Improve Profit Identify expired food Prevent lawsuits Avoid health violations Eliminate Citations Maintain good reputation Save restaurant managers time Monitor their inventory Eliminate their written reports 17 November 2004 See Appendix page 6

17 November Restaurant Assistant Current Food Preparation Cycle Inspect Inventory Perfect Cycle Current Method RA Method Place Order Inspect Delivery Put In Inventory Inventory Prepare Food Cook FoodServe Food Low inventory Expired items Damaged items Received items not ordered Didn’t receive some items ordered Supplier can’t fill your order Notifies manager when inventory items are low and their shelf life Reports are generated with items that are: Damaged Not ordered Not received Didn’t rotate inventory FIFO Didn’t update inventory report PDA/Barcodes used to update inventory Didn’t write report down for temperatures for food items Didn’t inspect food tags for expired items Didn’t discard bad food items Didn’t write down reports for expired items Reports for manager each day on: Temp. readings for food items Shelf life for items Prepared food in unsanitary conditions Didn’t follow recipe correctly Didn’t write down report on who made which prepared items Kept food out past 4 hours Reports for each employee on what they made Poorly cooked item See Appendix pages 7-11

13 Restaurant Assistant Solution Characteristics The Restaurant Assistant will not: Eliminate human error food-borne diseases Eliminate food-borne diseases Stop foods from expiring 17 November 2004

14 Restaurant Assistant Development Objectives Prepare work breakdown structure for project completion Develop drivers for wireless communication among hardware Develop GUI hardware interface Develop database Obtain the proper government approval 17 November 2004

15 Restaurant Assistant Hard Resources Software Database GUI Drivers Hardware Integration Drivers Barcode scanner Touch screen Temperature sensor PDA See Appendix 17 November 2004

16 Database Cycle Database ResourcesProducts Inventory EmployeesDeliveries Schedule Temp. Changes LT Restaurant Assistant 17 November 2004

17 Restaurant Assistant GUI 17 November 2004 See Appendix pages 36-39

18 Restaurant Assistant RA Delivery Process No Yes Check Inv. Inventory Reorder Deliveries Suppliers Delivery Put Together Check Delivery IncorrectCorrect Manager Vendors Our System Computerized Reports November 2004 See Appendix page 11

19 Restaurant Assistant RA Food Preparation Cycle Good Bad Raw Food Inventory Prepared Food Inventory FIFO Prepared Food Items Trash Employees Check Temperature Delivery Our System Computerized Reports November 2004 See Appendix pages 11-12

20 Restaurant Assistant RA Serving Cycle NoYes Raw Food Inventory Prepared Food Inventory Served Food Expire Cooked Food Yes No Trash Employees Our System Computerized Reports November 2004 See Appendix pages 12-13

21 Restaurant Assistant RA Method No Yes Good Bad NoYes Check Inv. Raw Food Inventory Prepared Food Inventory Reorder Deliveries Suppliers Delivery Put Together Check Delivery FIFO Prepared Food Items Trash Computerized Reports Expire IncorrectCorrect Manager Employees Vendors Check Temperature Our System Served Food Cooked Food Yes No 6 2 See Appendix page November 2004

22 Interview Report Source: Interview Data From All Restaurants Restaurant Assistant Interview Report Avoid Fines Benefit Lawsuits Benefit Health Inspections Avoid Restaurant Shutdown Would Buy the RA System 17 November 2004 See Appendix page 25

23 Competition Matrix Restaurant Assistant See Appendix page November 2004

Primary Risks and Mitigations Customers avoiding change Initial investment leads to overall savings Simple interface Offer customer training Add Monitor employee production as a risk Most managerial staff are computer literate* Software to hardware integration Hire experts as needed Send developers to training seminars Hardware exists 24 Restaurant Assistant 17 November 2004 See Appendix pages 51-52, 57

17 November Restaurant Assistant Risk Management Plan See Appendix pages RiskRisk Detail 1 Customers avoiding a change in methodology 2Delayed FDA approval 3Invalid user input 4Power outages causing data loss 5Insufficient finances 6Customers not familiar with technology 7 Problems integrating software drivers with hardware 8Hardware Failure 9 Not being able to obtain hardware when needed 10Delayed development schedule

Management Plan Use a mixed organizational structure Monitor financial factors to insure budget is met. Keep a close relationship with the customers to insure their needs are met. Market strategy needs to be thought out and executed to allow for high yielding profits Communication Methods Weekly meetings to forecast our development cycle Discussion board and cell phones Restaurant Assistant 17 November See Appendix pages 16-18

Evaluation Plan – Using TSP Develop a strategy Plan the tasks Insure requirements are met Design based on requirements Implement the design Test the functionality Incorporate customer feedback Postmortem Restaurant Assistant 17 November See Appendix pages 18-23

Restaurant Assistant Target Market Defined See Appendix page November

29 Restaurant Assistant Initial Target Applebee’s APPB (NASDAQ NM ) Showed the most interest 1,585 locations in 49 states 100 or more new restaurants opening each year 1400 more potential locations estimated 75 % franchised, 25% company owned See Appendix pages November 2004

30 Restaurant Assistant Deployment Plan Applebee’s Locations

17 November Restaurant Assistant Deployment Plan Applebee’s Locations

Phase 0 - Inception 32 Restaurant Assistant 17 November 2004 See Appendix pages 58

33 Restaurant Assistant Phase 0: Milestones and Deliverables Determine project Major functional component diagram Prove feasibility Work breakdown structure Competition matrix Establish project plan Gantt charts Create SBIR proposal Management plan Evaluation plan Develop website Solution description Team member pages Research documents 17 November 2004 See Appendix page 58 See Appendix page 58 for Gantt chart

Phase 1 - Initiation 34 Restaurant Assistant 17 November 2004 See Appendix pages 58-59

35 Restaurant Assistant Phase 1: Milestones and Deliverables Revise Phase 0 plans Revised major functional component diagram Create Phase 1 related documentation Constructed user manual Consult legal advisors Plan for obtaining a patent Create prototype Document of system specifications Assembled prototype Revise SBIR for second phase grant Documented second phase of grant proposal Revise web content Updated solution description 17 November 2004 See Appendix pages See Appendix page 59 for Gantt chart

Phase 2 – Critical Design 36 Restaurant Assistant 17 November 2004 See Appendix pages 59-65

37 Restaurant Assistant Phase 2: Milestones and Deliverables Setup workplace Office Attain legal documentation Patent forms Construct marketing team Acquire beta testers and customers Construct a supported hardware list List of supported hardware Develop software Functional implementation Setup and monitor beta test User reports Bug reports 17 November 2004 See Appendix pages See Appendix pages for Gantt charts

38 Restaurant Assistant 17 November 2004 Phase 3 – Execution See Appendix pages 65-67

39 Restaurant Assistant Phase 3: Milestones and Deliverables Initiate Advertising Updated website Pamphlets Establish corporate relationship Setup Customer Service Facility Phone support Onsite support Ship Product to Customers Physical solution 17 November 2004 See Appendix pages See Appendix pages for Gantt charts

17 November Restaurant Assistant Funding Plan Obtain Small Business Innovation Research funding from National Science Foundation TOPIC: Information-Based Technologies (IT) SUBTOPIC: Applications, Data Mining and Management SBIR Funding Proposal Goal: $850,000 Phase 1: $100,000 Phase 2: $750,000 See Appendix page 50

17 November Funding Plan Restaurant Assistant PHASE 1 Employment Costs $ 87,161 Development Resources $ 8,387 Resources per Unit $ 4,195 Total Phase 1 Budget $ 99,743 PHASE 2 Employment Costs $ 315,923 Development Resources $ 8,387 Resources (100 Units) $ 419,500 Total Phase 2 Budget $ 743,810 PHASE 3 Employment Costs $ 716,059 See Appendix pages 40-52

17 November Resources Plan - Per Unit Restaurant Assistant Part# of unitsCost Database Server1 $ Database Management Software1 $ Workstation1 $ Standalone scanner 1 per walk- in $ Handheld Scanner1 $ Temperature sensor 1 per walk- in $ Laser Printer1 $ Barcode Printer1 $ LCD touch screen, wireless1 $ Total Production Cost $4, See Appendix pages 42-43

17 November Resource Plan - Development Restaurant Assistant Hardware CostsPrice (each)Amt.Total Price Computer Workstations $ $4, Network Color Laser Printer $ Total Hardware Costs $4, Software Costs Microsoft.NET Professional $ $1, Adobe CS Suite $ Microsoft Office Professional $ $1, Total Software Costs $3, Total Costs $8, See Appendix pages 40-41

17 November Staffing Plan – Phase 1 Restaurant Assistant See Appendix page 44 PHASE 1 TitleNeeded Salary (Yearly) Employment Duration (Days)Cost of Employment Software Engineer2 $ 68,56925 $ 14,285 Network Engineer/Lead Software Engineer1 $ 87,57230 $ 10,947 Computer Graphics Specialist1 $ 41,5615 $ 866 Project Manager1 $ 102,09985 $ 36,160 40% Overhead $ 24,903 Total Employee Budget $ 87,161

17 November Staffing Plan – Phase 2 Restaurant Assistant See Appendix page 45 PHASE 2 TitleNeededSalary (Yearly) Employment Duration (Days)Cost of Employment Software Engineer2 $ 68,56980 $ 45,713 Network Engineer/Lead Software Engineer1 $ 87, $ 40,137 Computer Graphics Specialist1 $ 41,56110 $ 1,732 Project Manager1 $ 102, $ 102,099 Technical Writer1 $ 58,90320 $ 4,909 Quality Assurance Manager1 $ 53, $ 24,716 Marketing Manager1 $ 62, $ 39,006 40% Overhead $ 103,325 Total Employee Budget $ 315,923

17 November Staffing Plan – Phase 3 Restaurant Assistant See Appendix page 46 PHASE 3 TitleNeeded Salary (Yearly) Employment DurationCost of Employment Software Engineer2 $ 68,569Annual $ 137,138 Network Engineer/Lead Software Engineer1 $ 87,572Annual $ 87,572 Computer Graphics Specialist1 $ 41,561Annual $ 41,561 Project Manager1 $ 102,099Annual $ 102,099 Technical Writer1 $ 58,903Annual $ 58,903 Quality Assurance Manager1 $ 53,926Annual $ 53,926 Marketing Manager1 $ 62,410Annual $ 62,410 Technical Support5 $ 28,800Annual $ 144,000 40% Overhead $ 162,588 Total Employee Budget $ 713,059

17 November Break-Even Analysis Restaurant Assistant Units Needed To Break Even 340 Units To Be Sold (weekly)10 Break Event Time (months)8 See Appendix pages 47-49

Conclusion Industry problems and solutions RA design Possible risks Design plan/brief Milestones and deliverables Project budget Hard resources (non-staff) Staffing requirements 17 November Restaurant Assistant