Clark Aldrich, Former Gartner’s E-learning Analyst OnlineLearning Industry Watch Columnist SimuLearn Co-founder October, 2001 E-Learning: What Matters Most

The Value of E-Learning to an Enterprise (or, why are we in L.A., anyway?) Greater readiness, responsiveness, and alignment throughout an organization –Including around new strategic visions and directions –Including around new processes and tools –Including customers and vendors Faster understanding, selling, utilization, and servicing of new offerings Tap more of an organization’s intellect and productivity More loyal employees, vendors, and customers –Better first 45 days experience for new employees –Better first 45 minutes experience for customers

The Value of E-Learning to an Individual (or, why are we in L.A., redux?) Quickly ramp up for new assignments Greater ability to be share information and be recognized Be an expert without falling into the expert trap Less repetitive work –Work more off the work of others

Types of E-Learning Content ( ) Extended lectures –People can listen to classes, over space, over time, with increased interaction, and decreased politics. Extended books –People can read content that is reviewed, edited, collaborated, and finished. –The content customized, searchable, better deployed, sometimes organization specific, updated, with animations. –The content includes testing and verification.

Three Links in the E-Learning Value Chain Strategy –Applying the right e-learning solution (and integrating it into a larger solution) to a given business problem –What to measure Course production –Providing a course –Providing the authoring tools for others to build their own course –Assessment Management –Making sure the right person gets the right course at the right time –Recording the event and the effect –Integrating different learning channels and vendors

Six Types of Vendors ( ) Extended books Extended lectures Management &, Aggregation Course Production Strategy LCMS LMS’s/ Portals Off the Shelf Virtual Classrooms Custom Content Integrators

New Types of E-Learning Content ( ) Extended community –Every person is an author, and a user. –Content is raw, divergent, peer to peer, contradictory, and immediate. Extended access to experts –People can gain more immediate access to people with deep knowledge. –This content is pointed, represents only a single opinion, often inspirational, two-way, customized, textured, and interactive. Role-playing/simulations –People take on problem solving roles in computer created environments. –Content is prepackaged, often emotional, always available, rich, and consistent. Intelligent devices/Embedded Help –Tools are given proactive embedded teaching capability, like spell-checkers, intelligent forms.

Integrators The Growing Role of LCMS Extended books Extended community Embedded Help Access to experts Extended lectures Simulations Management &, Aggregation Course Production Strategy LCMS LMS’s/ Portals Off the Shelf Virtual Classrooms Custom Content Software Manufacturers

The Value Proposition of LCMS Extended community –Easy to use search tools –Integration with HR database by level –High number of concurrent users –Users can import and export content –Easy authoring tools with extenders to Microsoft office

The Value Proposition of LCMS Extended access to experts –Links to material on peer hard drives –Link to, edit, and tag virtual classroom –Measure time and feedback –Collaboration capacity –Easy authoring tools –Preferably with extenders to Microsoft office Extended lectures –Link to, edit, and tag virtual classroom –Support sessions through pre and post work, assessment –LMS integration

The Value Proposition of LCMS Extended books –Associated off-the-shelf libraries with editable content –Capability for web based, paper based, and CD-ROM output –Deploy without the need for a specific LMS system (vendors) –Develop content in a neutral environment (vendors) –Link to LMS if desired –Import and manipulate industry standard content –Security for developers –High number of concurrent authors, users –Powerful authoring tools

The Value Proposition of LCMS Role-playing/simulations model –Branching workflow –Dynamic branching workflow –Screen capture –Very powerful authoring tools –With associated training, documentation, and Embedded help –Link to from software application –Coexist with application

Integrators The Growing Role of LCMS Extended books Extended community Embedded Help Access to experts Extended lectures Simulations Management &, Aggregation Course Production Strategy LCMS LMS’s/ Portals Off the Shelf Virtual Classrooms Custom Content Software Manufacturers