Information Technology: Its Impact on Business Education Presented by Frederick H. Wu, Ph.D., CMA Emeritus Professor University of North Texas October.

Slides:



Advertisements
Similar presentations
Media Business Information Management and Metadata Prof. Dr. Artur Lugmayr
Advertisements

Chapter 1 Business Driven Technology
Your Career Starts Here! APPLY ONLINE: campus.canadiantire.ca SUMMER 2009 CO-OP OPPORTUNITY BUSINESS ANALYST Supply Chain Major Projects - Processes and.
Lecture 8 ISM- © 2010 Houman Younessi Information Systems Spring 2011 Convener: Houman Younessi
Chris Marquis American Chamber of Commerce – Shanghai April 10, 2012 Corporate Social Responsibility and Competitive Advantage Copyright © President &
GLOBAL INFORMATION SYSTEMS CHAPTER 9 MIS COKE INTERNATIONAL Gates Non-profit Global Logistics.
Chapter 1: Real World Case – WH Smith PLC
What is Strategy? (Part Two). Key Concepts Managerial Cognition Business Model Stakeholders The Balanced Scorecard.
1.1 © 2007 by Prentice Hall 1 Chapter Information Systems in Global Business Today.
Why Managers Must Understand IT Managers play a key role –Frame opportunities and threats so others can understand them –Evaluate and prioritize problems.
Hosted by Achieving Best Business Performance Mark R. Willford, Partner Accenture.
SESSION 3 INFORMATION SYSTEMS, ORGANIZATIONS, MANAGEMENT, AND STRATEGY.
How to Grow Revenues Through Supply Chain Relationship Management Bill Burke President, CEO ePlains, Inc.
Enterprise Resource Planning (ERP) Systems
Human Resource Management and Strategic Human Resource Management
ACCOUNTING INFORMATION SYSTEMS
Information Systems Portfolio Management March 7, 2002.
Electronic Business Systems
IT Impact on Business Models
CIS 321—IS Analysis & Design Chapter 1: The World of the Modern Systems Analyst.
BUSINESS DRIVEN TECHNOLOGY
Prof. Yuan-Shyi Peter Chiu
1 - 1 Copyright © 2006, The McGraw-Hill Companies, Inc. All rights reserved.
Foundations of information systems
Introduction Challenges of Managing in a Network Economy.
Putting a Face on Electronic Commerce Kathy Warden.
Mgt 20600: IT Management & Applications Introduction and Overview Thursday January 19, 2006.
Human Resource Management Lecture 27 MGT 350. Last Lecture What is change. why do we require change. You have to be comfortable with the change before.
Firm Overview & Services An Introduction Dermot Hand August 2012.
@ ?!.
1 Enterprise and Global Management of Information Technology.
Business Productivity Infrastructure Optimization The Business Productivity Infrastructure Optimization Campaign For Microsoft Office 2007 Module 25 –
COMPETING WITH INFORMATION TECHNOLOGY
Liu, Lu 刘鲁 Professor Department of Information Systems School of Economics & Management BeiHang University March, 2006
© 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied, duplicated, or posted to a publicly accessible website, in whole or in part.
© 2003 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice Global Citizenship Walt Rosenberg.
Slide 1 of 24 Week 1: Lecture Structure Title: Managing IT –Business importance of IT –Role of CIO –Review the IS Pyramid –Top Business IT Issues –Discuss.
BUSINESS DRIVEN TECHNOLOGY
Department of Industrial Engineering Sharif University of Technology Session # 1.
Lecture 3 Strategic E-Marketing Instructor: Hanniya Abid
Dell Report 2003 (Michael Dell, C.E.O) (Kevin Rollings, C.O.O)
HRM Human Resource management. HRM Class Emphasis Show “best-in-class” HRM practices Understand how HRM practices support business strategy How to use,
Cross-functional teams and assignments Opportunities for global impact Personal development plans Promotion from within Award-winning diversity initiatives.
Marv Adams Chief Information Officer November 29, 2001.
Chapter 7 Enterprise Resource Planning (ERP). Objectives After studying the chapter, students should be able to.. Explain definition of Enterprise Resource.
PEOPLESOFT. COMPANY PROFILE PeopleSoft was established in 1987 to provide innovative software solution that meet the changing business demands of enterprises.
Robert L. Jacobs Over 20 years of solid IT experience Results-oriented, innovative solutions Diverse industry background.
Sheu 1 L Ch1: LEARNING OBJECTIVES n What is an information system? n COMPUTER LITERACY versus INFORMATION SYSTEMS LITERACY n Understand impact of information.
ORCALE CORPORATION:-Company profile Oracle Corporation was founded in the year 1977 and is the world’s largest s/w company and the leading supplier for.
Management Information Systems MANAGING THE DIGITAL FIRM, 12 TH EDITION INFORMATION SYSTEMS IN BUSINESS TODAY Chapter 1.
1.1 © 2007 by Prentice Hall 1 Chapter Information Systems in Global Business Today.
Research topics International Human Resource Management Advisor: Marina O. Latuha Organizational and HRM department GSOM.
Foundations of Information Systems in Business
Strategy and applications Digital business strategy
1.1 © 2010 by Prentice Hall 1 Chapter Information Systems in Global Business Today.
Salesforce.com Migration Assessment with Microsoft Services Assess whether your current CRM implementation is the right solution for your current and future.
BUSINESS INFORMATION SYSTEMS
1 MANAGING THE DIGITAL INSTITUTION.
Information Systems Portfolio Management
Information Systems Strategy and business alignment
Career Opportunities in Public Accounting
Economics of Organization
Information Systems in Global Business Today
Information Technology (IT)
EC Strategy, Globalization, and SMEs
ACCOUNTING INFORMATION SYSTEMS
Enterprise Resource Planning (ERP) Systems
1. THE INFORMATION SYSTEMS REVOLUTION: TRANSFORMING
Agenda About us Industry expertise Service Contact us.
Presentation transcript:

Information Technology: Its Impact on Business Education Presented by Frederick H. Wu, Ph.D., CMA Emeritus Professor University of North Texas October 30, 2009

All the Business exists to create “Value”  I am confident that we will rise to the challenge of delivering for our shareowners and customers in Verizon Communications 2008 Annual Report  We remain committed to growing long-term value to our Shareholders… ---ExxonMobil 2007 Annual Report  Service is more robust in a downturn because it create value for our customers. Service value for our customers comes from two Streams: customer efficiency thru system performance and…; and Customer productivity thru process improvement and data manage- ment. ---General Electric 2008 Annual Report

Value Creation Innovation CycleOperation Cycle Post Sales Service Cycle Identify the Market Create the Product/ Service Build Product/ Service Deliver Product/ Service The Customer Need Identified Resources: Fixed Assets; Human Assets; Intangible Assets Costs Revenues Profit Value to Customers Value to Suppliers Value To Stock- Holders & Society Interfaced by Information Technology

Top Priorities for Business in Today’s Changing Landscape: 1.Strategies for driving growth 2.Methods for managing talents 3.Ideas for improving relationships with customers and suppliers BusinessWeek, March 23 & Corporate Strategies

Strategy as a Position Cost leadership (efficiency) Examples: Wal-Mart, Kia, Dell Product leadership (differentiating): –Higher qualities (endurance, safety, timely delivery, reliability, after-sales services, etc.) Examples: Toyota, Starbucks, Google Unique products through innovation (Blue Ocean) Wines (Yellow Tail)

Relationship between Business Processes, Information Processes, and Management Processes: Business Model Acq./Pmt Process Sell/Collect Process Conversion Process Plan Management Processes Execute Control Evaluate Maintain Data Capture Data Information System Management of Business Processes Provide Information Management Control System Suppliers Market Operational Processes Goals and Strategy Supporting Processes: Human resources, Financing, Research & development, etc Organizational structure Culture Communication System Support Processes

“Investing in the IT that Makes a Competitive Difference” In Harvard Business Review, by McAfee and Brynjolfsson, July-August 2008: 1.The link between technology and competition has become much stronger since the mid-1990s. 2.Information technology such as the internet and enterprise software applications (ERP, CRM, SRM, enterprise content management (ECM) became practical tool for business.

“Information Technology Capability: Firm Valuation, Earnings Uncertainty, and Forecast Accuracy,” in Journal of Information Systems, Fall 2007 IT capability is positively associated with future earnings Uncertainty…

“An Empirical Study of the Organizational Impact of Effective Information Technology Deployment,” in “International Journal of Management Theory and Practices,” By Wilfred Wu et al., August 2005 When IT applications and business strategy have a good fit, it contributes to a firm’s financial performance significantly.

IT Architecture Definition: “The blueprint of a firm’s IT architecture defines the technical computing, information management, and communications platform.”

Components of IT Architecture Value – Creating Business Opportunities Commerce Content Community Value – Enabling IT Infrastructure Solutions and Services Enterprise Resource Planning (e.g., SAP and People Soft) Supply chain management Internet service providers Systems integration services Outsourcing and hosting Software Productivity and Development Tools Packages (Word processing, spreadsheets, package, etc.) Programming Languages (C++, Visual Basic, Cobol, Basic, etc) Computing Communications Hardware (computers, printers, etc) Operating systems Database management systems Document management systems Hardware (networks, routers, etc.) Network Operating systems Gateways and file transfer services

Implications for Business Education As a proficient knowledge worker, a student should, first of all, have a broad understanding of how firm works to create value for stakeholders: a successful “business model.” As a PKW, a student should develop his/her specialization coupled with a good IT skills.

Implications To understand how firm works to create value, a student take the following required business core courses: Accounting (6 hours) Finance (3 hrs) and investment/commodity future (3 hrs) Marketing (3 hours) Management (behavioral and quantitative: 6 hours) MIS (6 to 9 hrs) Ethics (1-3 hrs) Policy and Strategy (strategic management: 3 hrs) Economics (6 hrs)

Implications As a PKW, a student should develop the following skills: Leadership Communications (oral and written) Ability to work in a team or group High level of analytical ability Multi-language (global business: The World is Flat) Professionalism/work ethics Learn to learn

Implications We, Professors, should adopt the following for teaching: 1. Use case approach to allow students to make presentations and participate in discussion in class 2. Use group learning approach in class to allow students to learn listening, cooperation, and leadership abilities 3. Ability to speak well in presentation or class discussion is a part of the course grade, in addition to the written report. 4. Use IT to enhance real-time interaction with students.

Implications – continued Pursue the following career paths: Accounting firms: Systems audit IT consultant Industries/corporate firms: Operations Analyst

The End