April 2014

Reflection: Review of Mission, Vision and Values Staff Kudos April Update – Connecting the Dots Questions Meeting Agenda

3 Honesty The Value of Honesty instills in us the courage to always speak the truth, to act in ways consistent with our Mission and Values, and to choose to the right thing. Oneness The Value of Oneness inspires us to recognize that we are interdependent, interrelated and interconnected with each other and all those we are called to serve. People The Value of People encourages us to honor the diversity and dignity of each individual as a person created and loved by God, bestowed with unique and personal gifts and blessings, and an inherently sacred and valuable member of the community. Excellence The Value of Excellence empowers us to always strive for exceptional performance as we work individually and collectively to best serve those in need. Inspired by the healing ministry of Jesus Christ, we, Presence Health, a Catholic health system, provide compassionate, holistic care with a spirit of healing and hope in the communities we serve. Mission Values We will be a leader in transforming health care by delivering clinical excellence, outstanding value and exceptional experience to achieve better health for our communities. Vision

Kudos

Operating Model Optimized Asset Portfolio Innovative Care Model Culture Transformation Financial Performance Integration & Growth 2014 Operating Priorities This month’s Meeting in a Box focuses on: This month’s Meeting in a Box focuses on:

Consumer Reports annual ranking of the safest hospitals in the U.S. recognized Presence Health hospitals among the top safest hospitals in Chicago and Illinois: –PRMC was ranked No. 1 safest hospital in the city of Chicago –POLRMC was ranked No. 2 safest hospital in the city of Chicago –PSJH-C was ranked No. 3 safest hospital in the city of Chicago –PSJH-E and PMMC were ranked in the top 20 safest hospitals in Illinois Consumer Reports rated more than 2,500 hospitals across the country based on five patient safety categories: –Mortality –Readmissions –Overuse of CT scans –Hospital-acquired infections –Communications Consumer Reports Ranks Presence Health Hospitals Safest in Chicago and Illinois

The Inspire Award is Presence Health’s newly created award to recognize community service. –It will be given annually to honor a leader or organization that exemplifies the values that inspire Presence Health’s service to the community. By now, each Ministry has selected a person or organization that has been inspirational in their specific service area. –All local honorees are being honored at Ministry-based events through May. A System Inspire Award will be given annually to a person or organization that has inspired communities across Illinois. –The System honoree will be recognized at a signature event in June alongside all local honorees. The 2014 System Honoree will be announced at the end of April. Local Inspire Award Honorees Recognized at Ministries, System Honoree to be Announced

Presence Health has a capital budget of $200 million to invest in our Ministries for 2014, which is 21 percent more than what was spent in Some of the highlights include: –One of the major projects for this year is a $21 million investment in the Presence Center for Advanced Care at Presence Saint Joseph Hospital – Chicago, the next initiative underway to support our commitment to providing access and convenient, comprehensive outpatient services to patients. –$20 million has been allocated to replace medical equipment across the System. –Presence Life Connections has $5 million for renovation of its facilities. –PMG has $5 million for practice acquisitions. Capital Investments

Presence Health’s Fox River Valley Region and South Suburban Region recently completed successful Joint Commission surveys. Surveyors consistently complimented Presence Health hospitals on their commitment to providing quality patient care while living the Mission and Values. The Mid-City Region, Northwest Chicago Region and Lakeshore Regions successfully completed surveys in 2013 and the Central State Region will be surveyed this summer. 15 Nursing and Rehabilitation Centers, 5 Home Care agencies, and 1 Long Term Care Pharmacy with Home Infusion Services recently completed successful Joint Commission surveys. The Joint Commission surveys and accredits hospitals every three years against more than 250 standards for patient safety and quality care including infection control, medication management, nursing care, emergency preparedness and more. Joint Commission Accreditation

MyRecord Patient Portal Integration & Growth This month, hospitals in the Central State, South Suburban and Fox River Valley regions launched MyRecord, an online patient portal to help patients and their families manage their health care securely and easily. Patients can view lab results, radiology reports, preventative health information, medication and more. They can also download and print personal information from their Meditech electronic health record (EHR) and share data with other EHRs. Patients will receive instructions for enrollment during their hospital visit. This feature is similar to the MyChart patient portal, available to patients at hospitals in the Northwest Chicago, Mid-City Chicago and Lakeshore regions and throughout Presence Medical Group.

Presence announced that after extensive review, it plans to sell Presence OLR due to declining admissions and ongoing financial challenges. The company hopes to find a buyer who can provide the necessary investment and resources to continue to operate Presence OLR as an acute care facility. The Request for Proposal process started April 4. Presence OLR’s Situation: –Similar to other hospitals across the country, Presence OLR has suffered significant operating losses with much of the loss driven by industry changes that have resulted in fewer hospital admissions among other factors. –Despite the extraordinary work by the entire Presence OLR team to drive down costs and increase efficiencies, Presence Health is unable to balance meeting the patient and community needs while continuing to invest in our employees and operations. Update: Proposed Sale of Presence Our Lady of the Resurrection Medical Center

Questions?