1 DRAFT PROPOSED MAY 2011 INFORMATION TECHNOLOGY DEPARTMENT Gary Morris, Acting Director CITY OF HOUSTON FY12 Budget (Operating) PROPOSED Fiscal Year 2012 Budget Information Technology Department Budget Workshop Presentation June 8, 2011 Council Chambers Mayor Annise Parker Gary Morris, Acting Director

2 DRAFT PROPOSED MAY 2011 INFORMATION TECHNOLOGY DEPARTMENT Gary Morris, Acting Director CITY OF HOUSTON FY12 Budget (Operating) PROPOSED Departmental Organization Chart GENERAL FUND MAJOR DIVISIONS

3 DRAFT PROPOSED MAY 2011 INFORMATION TECHNOLOGY DEPARTMENT Gary Morris, Acting Director CITY OF HOUSTON FY12 Budget (Operating) PROPOSED WORKFORCE BY EEOC BY GENDER BY RACE

4 DRAFT PROPOSED MAY 2011 INFORMATION TECHNOLOGY DEPARTMENT Gary Morris, Acting Director CITY OF HOUSTON FY12 Budget (Operating) PROPOSED Notes Notes * This Fund Charges Back to IT Capital Projects EAF 1800 ** This Fund Charges Back to all departments for citywide central services TOTAL EXPENDITURE SUMMARY – BY FUND

5 DRAFT PROPOSED MAY 2011 INFORMATION TECHNOLOGY DEPARTMENT Gary Morris, Acting Director CITY OF HOUSTON FY12 Budget (Operating) PROPOSED GENERAL FUND 1000 By Expenditure Category Note: Service costs are up to support developing a Network Operations Center (NOC) which will enable ITD to monitor servers, applications, routers, switches, and circuits 24/7 and respond to events in a more timely manner. The long-term goal of the NOC is to allow ITD to proactively manage the City’s IT infrastructure thereby increasing reliability and uptime.

6 DRAFT PROPOSED MAY 2011 INFORMATION TECHNOLOGY DEPARTMENT Gary Morris, Acting Director CITY OF HOUSTON FY12 Budget (Operating) PROPOSED PROJECT RECOVERY 1001 By Expenditure Category Examples include: CSMART, ADEX, RADIO, 311 Note: Personnel and service costs are up slightly. CSMART, ADEX and Radio projects are in full development and/or implementation phases for FY12.

7 DRAFT PROPOSED MAY 2011 INFORMATION TECHNOLOGY DEPARTMENT Gary Morris, Acting Director CITY OF HOUSTON FY12 Budget (Operating) PROPOSED REVOLVING FUND 1002 By Expenditure Category Circuit Charges: Voice/data circuits, cellular devices, air cards, ISP/Internet Access Voice/Data Equipment: Cabling and supplies Voice Labor: Labor cost for cabling installation and/or upgrades of voice/data systems Data Services: Licenses & maintenance for applications, desktops, servers, telephone & network Application Svc: Charges for maintenance & support of 311, SAP, Assetworks and automated W-2's Consists primarily of: Note: Personnel costs are up due to re-allocation from Fund 1000 of city-wide services for CitizensNet and firewall management.

8 DRAFT PROPOSED MAY 2011 INFORMATION TECHNOLOGY DEPARTMENT Gary Morris, Acting Director CITY OF HOUSTON FY12 Budget (Operating) PROPOSED New Direction – ITD is a Service Organization  Intense focus on service - quality, reliability, efficiency, accountability and execution  Establish IT governance process to prioritize, fund and manage/monitor IT projects  Deliver technology projects on-time, on-budget and on- target  Continuous review of processes and technology for cost savings and efficiency opportunities  Develop measures across all divisions to improve performance, responsiveness and reliability  Invest in employee professional development and succession planning

9 DRAFT PROPOSED MAY 2011 INFORMATION TECHNOLOGY DEPARTMENT Gary Morris, Acting Director CITY OF HOUSTON FY12 Budget (Operating) PROPOSED Today’s IT Environment is Rapidly Changing/Expanding

10 DRAFT PROPOSED MAY 2011 INFORMATION TECHNOLOGY DEPARTMENT Gary Morris, Acting Director CITY OF HOUSTON FY12 Budget (Operating) PROPOSED IT project & portfolio management IT process improvement & compliance City-wide IT policies & standards Technology Investment Plan (TIP) management ITD strategic plan development Server/network monitoring (NOC) Security ITD Departmental Initiatives Records management system(HPD) 700MHz radio system(COH) CSMART(MCD) 311 upgrade(ARA) Active directory(COH) IT consolidation(COH) Data center consolidation(COH) City-wide IT Initiatives Major FY12 Technology Initiatives

11 DRAFT PROPOSED MAY 2011 INFORMATION TECHNOLOGY DEPARTMENT Gary Morris, Acting Director CITY OF HOUSTON FY12 Budget (Operating) PROPOSED FY11 VS. FY12 Reductions and Risk Reductions and Risk Department down 38 FTEsDepartment down 38 FTEs FY2012 budget is a “keep the lights” on only budgetFY2012 budget is a “keep the lights” on only budget No additional capacity for unplanned supportNo additional capacity for unplanned support Limited capacity for major outages or emergenciesLimited capacity for major outages or emergencies New initiatives will require a funding sourceNew initiatives will require a funding source Employee retention difficult due to COH budgetary uncertainty and rapidly improving market conditions for IT professionalsEmployee retention difficult due to COH budgetary uncertainty and rapidly improving market conditions for IT professionals Several critical infrastructure refresh projects have been repeatedly postponed (Example: SAP)Several critical infrastructure refresh projects have been repeatedly postponed (Example: SAP)