Page 1 EMBA Field Trips Organisational Behaviour Dept. October 2008

Page 2 2 Field Trip Options  Leading Culture –South Africa: Cape Town –26 July – 1 August 2009 –Faculty: Babis Mainemelis, Charlan Nemeth  Leading Innovation –India: Chennai –30 August – 5 September 2009 –Faculty: Celia Moore, Lisa Cohen

Page 3 Similar Methodologies; Different Themes  Tried and tested approach – highly rated by students –Get deep into an organisation –Do real work on a key business issue –Briefed by senior management –Dialogue with managers and employees at all levels –Gather data and insights as you go –Present to top management at the end of the week –Two written reports due two weeks after the trip –Company Report – sent to the client –Course Report – what you have learnt

Page 4 South Africa: Leading Culture  Culture is the unwritten norms, values and meanings that determine an organisation’s capability, attractiveness, and adaptability  Understand external environment –Goals and challenges facing the organisation –Fit with its environment –Strategy –Structure/design –Culture –Change challenges – managing and creating transitions  Diagnose internal environment –Communication –Leadership –Management systems –Critical incidents

Page 5 Why South Africa?  The wonderful receptivity of its business community and warm-hearted people  The fascination of working in a country with a first-world infrastructure and businesses, alongside much less developed features, a climate of highly charged union-management relations, and facing the major challenge of building a truly integrated multi-ethnic community in a context of deprivation and inequality  The brave spirit and self-belief that continues to drive this vision, especially those of us who came from other parts of the world where cynicism is a more common instinct than vision  Having visited approximately 185 companies with 700 students in 11 years we are proud to have been able to contribute in our modest way to the emergence of this wonderful country

Page 6 India: Leading Innovation  Innovation is the implementation of creative ideas, products, procedures or processes within an organisation  Visit a highly innovative company and share best practice with other field trip teams –Value innovation –Knowledge management strategy –Innovation strategy and challenges –Management of creative individuals –Factors that facilitate and impede innovation in the organisation –The creative process at individual, group & company levels  Analyse opportunities for enhanced innovation and report back to company leaders and others

Page 7 Why India?  A country going through an extraordinary transition  After 44 years of pursuing protectionist economic policies, it has built a sturdy economy, but since 1991 it has moved towards an increasingly liberalised approach  This has led to phenomenal economic growth (one of the fastest growing in the world), the core to removing mass poverty in the country  Some of the most impressive, well-managed and innovative companies in the world  A very welcoming and warm people with one of the most fascinating cultural heritages of any nation

Page 8 Preparation  2 briefings –Logistics –Coaching session on organisational diagnosis techniques (via interviews and focus groups)  Detailed practical workbook  Diverse range of organisations –Make contact with company sponsor –Get to know the company –Decide scope of project with sponsor –Arrange timetable for your week

Page 9 Support Faculty: Help line up companies, brief companies Make courtesy visits to companies Brief students on how to conduct the audit investigation Respond to questions/ concerns. Program Manager Help line up companies Logistics regarding visa applications, accommodation, facilities, local information, health issues Distribute daily memos during trip Liaise with consultant

Page 10 Benefits  Apply EMBA knowledge and your personal expertise in a live setting  Develop your data-based diagnostic skills –Separating symptoms from root causes  Learn about the role and functioning of culture/innovation in organisational best practice  Achieve a genuine impact for the good of an organisation  The best learning experience of your EMBA!