© Experian Information Solutions, Inc All rights reserved. Experian and the marks used herein are service marks or registered trademarks of Experian Information Solutions, Inc. Other product and company names mentioned herein may be the trademarks of their respective owners. No part of this copyrighted work may be reproduced, modified, or distributed in any form or manner without the prior written permission of Experian Information Solutions, Inc. Confidential and proprietary. Experian Access Sales Training NSC – October 2011

© Experian Information Solutions, Inc All rights reserved. Confidential and proprietary. 2 Agenda  Experian Access Overview  Experian Access vs. eSolutions  Experian Access Verticals  Experian Access Demonstration  New User Management System  Experian Web Access Control System (EWACS)  New features  EWACS Demonstration

© Experian Information Solutions, Inc All rights reserved. Confidential and proprietary. 3 The NEW Experian Access  Launching – October  Featuring:  Streamlined user experience  Faster access to information  Targeted marketing content  Vertical specific offers  Ability to easily add new products

© Experian Information Solutions, Inc All rights reserved. Confidential and proprietary. 4 eSolutions vs. New Experian Access Existing eSolutionsExperian Access One size fits allVertical specific offers Long, hard to use, inquiry pagesStreamlined inquiry pages Outdated, 1990’s designCutting edge design, following brand guidelines Products look different from each otherConsistent, uniform design for all products Long development timeline to add new products Ability to easily add new products One size fits all marketing contentTargeted marketing content Outdated SSO systemNew Global SSO

© Experian Information Solutions, Inc All rights reserved. Confidential and proprietary. 5 Experian Access Products Available Products Collection and Locating Services Address Search Address Update Collection Advantage Collection Report MetroNet Consumer Credit Services Bullseye Connect Check Plus Credit Profile Report Employment Insight Instant Update Social Search Subscriber Decode Industry Specific Services Automotive Credit Profile Healthcare Credit Profile Prospect Marketing Services Instant Prescreen Partner Services Income View SmartBusinessReports Coming soon… iScreen Precise ID / KIQ Custom Solutions

© Experian Information Solutions, Inc All rights reserved. Confidential and proprietary. 6 Dashboard  New Features  Links to recorded Experian Access training sessions  Batch Dashboard  Download recent batch jobs  User Groups and training sessions  Sign-up for upcoming sessions

© Experian Information Solutions, Inc All rights reserved. Confidential and proprietary. 7 Streamlined user interface  Limited display of input fields to streamline process  Ability to Submit batches from product input pages  List of products available for demo

© Experian Information Solutions, Inc All rights reserved. Confidential and proprietary. 8 Enhanced output for all products  Easy to read and more efficient u No need for glossary  Easy to use u Click for user guides, video web casts, product FAQ, etc.  Customizable by industry Enhanced Report Output

© Experian Information Solutions, Inc All rights reserved. Confidential and proprietary. 9 Archive and Usage Reporting  Streamlined design with results displaying below search parameters  Default timeframe set to today  New date range options  All product reports located in one location  Archives are now available for:  Collection Advantage  Instant Prescreen

© Experian Information Solutions, Inc All rights reserved. Confidential and proprietary. 10 Preferences  All products now have a preference page  Ability to set user preferences and company preferences

© Experian Information Solutions, Inc All rights reserved. Confidential and proprietary. 11 Experian Access Help Center  Product User Guides  Recorded Training Webinars  Frequently Asked questions  Security Information

© Experian Information Solutions, Inc All rights reserved. Confidential and proprietary. 12 Experian Access Vertical Platform  Customized Experian Access by Vertical  Targeted Dashboard content  Targeted product offerings

© Experian Information Solutions, Inc All rights reserved. Confidential and proprietary. 13 Experian Access Client Migration OctoberNovemberDecemberJanuaryFebruary  Client Support / TSC training  All new clients will be setup on Access  Client migration notification  Weekly user training sessions begin  1 st group of 100 clients will be migrated  User training  Client migration continues  User training  Client migration continues with 100 clients per week  User training  Production release  Sales training  Sales Support & Membership training

© Experian Information Solutions, Inc All rights reserved. Confidential and proprietary. 14 Client Migration Process Existing eSolutions clients will be migrated weekly in groups of 100: 4 weeks prior to migration:  notification to AE’s of migrating clients  notification to clients 1 week prior to migration:  notification to clients Day of migration:  notification to clients  Migrated clients will starting using Experian Access  If migrated clients attempt to login to eSolutions, they will be reminded of the migration and forwarded to the Experian Access login page. ID’s and passwords will be migrated along with preference settings, usage data and archives

© Experian Information Solutions, Inc All rights reserved. Confidential and proprietary. 15 Experian Access Client Migration landing page  s will direct users to the Experian Access Migration lading page: u Information about migration u FAQ’s u Recorded training sessions u Details on live weekly training sessions

© Experian Information Solutions, Inc All rights reserved. Confidential and proprietary. 16 New Clients: How to qualify a sales lead for Experian Access Starting November 7, all new clients requiring internet access to Experian consumer credit products should be setup on Experian Access. Does your client want to make all credit purchases (CPRs, Collections, etc.) from a single provider? 2 Do they want to move more quickly than their internal resources allow? 4 1 Are you working with a small to medium-sized credit grantor? 3 Are they looking to transact over the internet? If Yes… 1.Engage an Experian Access team member or Sales Support for assistance demoing Access 2.Work with membership to on-board client 3.Have client fill out contracts and Head Designate form 4.Work with Access/Sales Support for client training

© Experian Information Solutions, Inc All rights reserved. Confidential and proprietary. 17 Resources  Experian Access Product Brochure  Experian Access Help Center   Experian Access User Guide  Guide.pdf Guide.pdf  Experian Web Access Control System Security Designate User Guide  Experian Access Migration Landing Page 

© Experian Information Solutions, Inc All rights reserved. Confidential and proprietary. 18 Experian Access Demonstration

© Experian Information Solutions, Inc All rights reserved. Confidential and proprietary. 19 The all NEW Experian Web Access Control System  What is EWACS?  Experian Web Access Control System  EWACS is the user administration tool used by clients to manager their users  Creation and administration of Company Groups  Creation and administration of Users  Administration to Experian Access products Note: EWACS is replacing the existing Access Control System (ACS)

© Experian Information Solutions, Inc All rights reserved. Confidential and proprietary. 20 NEW GROUP CREATION (Group Structure)

© Experian Information Solutions, Inc All rights reserved. Confidential and proprietary. 21 NEW GROUP CREATION  At the Dashboard, an Administrator can click the Create Group link and select the Company Name and Group Parent (My Group) where the new group will be created in the “pop up” dialogue box.  Populate the new Group Name and click the ‘Create’ button  The Assign Product screen presented to allow selection of the products available for the new group.  After selecting a Product, Subcscriber ID and/or Product Options can then be added and saved.  In the Product Assignment tab, edits can be made.  In the Group Attributes tab, SME Verticals can be assigned

© Experian Information Solutions, Inc All rights reserved. Confidential and proprietary. 22 USER CREATION  Click the Create User link within the Users section (or the User dropdown menu)  Select the desired Company and Company Group this user will belong to from the drop down box

© Experian Information Solutions, Inc All rights reserved. Confidential and proprietary. 23 END USER CREATION  Populate the user information section. The fields with the symbol are required fields.  Notes:  The User Id must be 6 to 32 characters in length, should not contain any spaces and should be in lowercase.  The address will be used for all security communications.  The Start/End Date determines the life time of the account.  The "Role" drop down list box should be selected to specify if the user being created requires the ability to create other users (Security Designate) or not (End User)  Once you have created the User ID, the next step is to assign the user products and their associated properties.

© Experian Information Solutions, Inc All rights reserved. Confidential and proprietary. 24 PRODUCT AND OPTION ASSIGNMENT  After clicking the "Create" button, you will be shown a confirmation screen.  The system will present you a screen with the available products for the user. Select the needed product and click Next.  On the next screen select the Subcode(s) needed  The system will move them to the assigned section automatically  Select the product options needed and click the save button.  Note: Subcode may not be required to access all Experian Products  If more products are needed please use the Product Assignment tab, click on the Assign Product button and repeat as needed.

© Experian Information Solutions, Inc All rights reserved. Confidential and proprietary. 25 RESTRICTIONS  Experian emphasizes the use of restrictions to ensure the correct usage of systems  To restrict the unauthorized access EWACS offers:  Time of Day Access, and  IP Restriction  Please contact your network administrator to ensure accurate IP address restriction.

© Experian Information Solutions, Inc All rights reserved. Confidential and proprietary. 26 REPORTING FUNCTIONALITY  From the dashboard click on “Create Reports” Sub menu  Available reports are:  Access Logs: Lists the date and time of the user access along with details on authentication success or failure (and reason)  Audit: View changes made to user accounts by administrator, including which administrator and change details  Traces all s sent by the EWACS system and used primarily for support purposes  Password Reset: Traces all password resets including date, time, status and originator  User Access: Provides ability to generate report based on user’s access to products, product options, by group or status  User Inactivity: Search users who have been locked or deleted due to inactivity

© Experian Information Solutions, Inc All rights reserved. Confidential and proprietary. 27 EWACS Demonstration

© Experian Information Solutions, Inc All rights reserved. Confidential and proprietary. 28 QUESTIONS?

© Experian Information Solutions, Inc All rights reserved. Confidential and proprietary. 29 Contacts Experian Access Support  Dina Velarde    Kristin LeFevre  

© Experian Information Solutions, Inc All rights reserved. Confidential and proprietary. 30 © Experian Information Solutions, Inc All rights reserved. Confidential and proprietary.