Before we Begin Practice Logging in to ensure your password works appropriately Once you have logged in, select the status board Select Lists Select Find Patient by Inpatient Location Select Test QMC IP Location Find patient: EMR,TESTPATIENT Launch the Open Chart Click MAR Enter your PIN – Make sure you know your PIN – If you need to reset your PIN – Please call the support center 5999

Meditech 6.0 Upgrade Interpreter Services Session I

Acronyms PCS: Patient Care System – Assessment Documentation – Notes EMR: Electronic Medical Record – Review clinical documentation

Agenda PCS: Patient Care Systems – Overview – Status Board – Worklist – Documentation Functions EMR: Electronic Medical Record – Reviewing patient information

Interpreter Services Main Menu List of Routines and Reports PCS Status Board will provide most patient care routines

Status Board

PCS Status Board Patient Assignment List/Home Page Displays Pertinent Patient Information – Relevant to the particular patient location ie: Psych, MedSurg, Rehab, etc Continuously Refreshes with new information (every 5 minutes) Launching pad to various patient care routines Patient Care Routines & Function Buttons Status Board Function Buttons Patient Assignment List

My List Manually Add Patients to your list – Pts are Retained From One Log-on to the Next Discharged Patients Remain on your Status Board until manually removed – Enables Care Provider to Complete Documentation even after the patient has left the facility Manually Remove Patient from your List – Once you have Completed your Documentation and the patient has been discharged (or you are leaving for the day) The more patients on your List the longer the status board will take to load

Adding Patients to your List [Lists] Button provides options to search for and add patients to your List – Find Account Search for single patient by patient name – Find Patient by Inpatient Location Provides a list of patients admitted to each location Provides the ability to add multiple patients to your list at one time Preferred method – My List Launches your patient assignment list

Video Demonstration II PCS Status Board

Exercise A: Find Patient by Location 1.Click [Lists] 2.Click [Find Patient by Inpatient Location] 3.Select [Test QMC IP Location] 4.Click [Assignments] - Right hand panel 5.Place a checkmark to the left of the following patient’s names EMR, TESTPATIENTA EMR, TESTPATIENTB 6.Click [Add to My List] -Footer Button 7.Click [Lists] - Right hand panel 8.Select [My List] 9.Confirm that both patients have been added to your assignment list

Exercise B: Find Patient by Account 1.Click [Lists] 2.Click [Find Account] 3.Type Patient’s Name (Last Name, First Name) – Use the first Patient on your Blue Card 4.Click to the select the patient account – Select the Account Number with the Admin In Registration Type – The status Board will Appear Click [Add to My List] – Footer Button Click [Lists] Select [My List] Confirm this new patient has been added to your List

Open Chart

All Inclusive Nursing Care Routine – Review Patient Data – Complete Assessment, Outcome, and Medication Documentation – Enter Orders – Enter Allergies and Home Medications

Open Chart EMR Electronic Medical Record – Review Patient Data OM Order Entry – Enter Orders PCS Patient Care System – MAR Medication Administration Record Document Medications – Care Planning Add the Care Plan – Worklist Intervention & Outcome Documentation – Write Note Clinical Data Enter Allergies Enter Home Medications Enter/Review Patient information EMR OM PCS

Open Chart: Patient Header Medical Record Number Account NumberAllergies Age, Sex DOBLocation, Room, Bed Admit Status Height/Weight/BSA

Worklist

Open Chart defaults to the worklist tab Documentation Routine – Interventions, Assessments, & Outcomes Open Chart Routines Worklist Worklist Functions

Exercise C: Open Chart/Worklist 1.Use the first TEST Patient on your Blue Card 2.You will be working with the patient from your paper sheet 3.Click [Lists] 4.Select [My List] 5.From your Assignment list, click to the left of the patient’s name to Launch the Open Chart 6.Confirm the Standard of Care list automatically defaults to the worklist

Adding a New Intervention Additional Interventions may be added as needed To add new interventions use the [Add] button

Add Intervention Routine The Quickest Method of searching for an Intervention is by [Any Word] – Searches the entire intervention name Click [Any Word] and type the intervention name you wish to add

Add Intervention Routine Type the name of the intervention and click enter Select the Intervention from the List and click save

Exercise L: Adding a New Intervention Patient’s primary language is Portuguese and she prefers to discuss health related issues in this language. You have been consulted and will need to utilize the Interpretation Documentation – From the Intervention worklist, click [Add] – Type “Interpret” and hit [Enter] – Select the Interpretation Documentation Intervention – Click [Save] – Confirm this Assessment has been added to the worklist

Documentation Overview

Documentation mode defaults to flowsheet – Provides a view of prior documentation – Mode Button will toggle to Questionnaire mode Similar to a paper assessment

Documentation - Flowsheet Current Date/Time Defaults White Column = Documentation Mode Gray Background = View Mode Recall is Enabled for PMH

Documentation - Questionnaire Clicking Mode will toggle to Questionnaire Style You may toggle between Questionnaire and Flowsheet mode at any time within documentation

Exercise D: Documenting 1.Use the first TEST Patient on your Blue Card 2.Start from the worklist 3.Place a checkmark in the now column for the Interpretation Documentation Assessment 4.Click [Document] – Confirm the time column displays the current date/time in the header – Review the documentation Displaying from the last admission 5.Click [Mode] to toggle to Questionnaire Mode 6.Click [Save] 7.Confirm the last done column updates with the last time the intervention was documented

EMR Patient Care Panel Displays PCS Documentation – Assessments – Interventions – Outcome – Care Plan

Exercise E: Reviewing Documentation - EMR Use the first TEST Patient on your Blue Card Click [Patient Care Panel] Confirm that the [Assessment] Tab Defaults Click the [Name] Tab – This simplifies the list of Assessments Select to view the Interpretation Documentation Assessment Place a Checkmark to the left of the Assessment Name Click [View History] Confirm that all documentation displays

EMR Summary Legal/Indicators Panel Displays Language Information

Documentation Functions

Documentation – Back Time To back date/time your documentation, click the drop down arrow in the header Adjust the date/time to reflect when the data was collected

Documentation – Expand/Collapse Clicking the [-] symbol will collapse the field within the section

Documentation – Collapse Notice the temperature section is now collapsed You may now click the [+] symbol to expand Some sections will default as collapsed – Notice the Thermal Management Documentation defaults this way and can be expanded as needed Documentation that is infrequently utilized will default as collapsed and must be manually expanded as needed The Manual Expand/Collapse will stick for the current assessment only

Exercise F Part A: Documentation Functions - Back Documenting Use the first TEST Patient on your Blue Card Select the [worklist] routine Select Interpetation Assessment Click in the now column for the Interpretation Documentation Assessment Click [Document] Back Document 1 Hour in the Past – In the Header, click the drop down to the right of the Date/Time Field – Change the time to 1 hour in the past Next Step – Next Slide

Exercise H: Review Documentation in EMR Select [Patient Care Panel] in the EMR Place a checkmark to the left of the Vital Signs Assessment Click View History Confirm that the Interpretation Documentation displays under the adjusted time (1 hour in the past) Click [Back]

Recall Values

Recall Values provides the ability to pull prior documentation to the current assessment This function is enabled for a select number of assessments To invoke the recall values function, click the [Recall] Button

Recall Values Assessment displays in green A column of diamonds appear to the right Select the diamonds to recall individual queries, entire sections, or the whole assessment It is critical that you review the recalled information to ensure accuracy before saving Recalling & saving = Signing your name to the documentation Recalls the entire assessment Recalls the section Recalls the individual query

Exercise I: Recall Values Use the first TEST Patient on your Blue Card Document the Interpretation Assessment – Click in the now column to select the intervention – Click Document – Click Recall – Click to recall the entire assessment: select to the right of the Past Medical history Confirm the entire assessment has recalled – Review all documentation to ensure accuracy – Update the GI Past Medical History Query – Click Save

Worklist Management

Worklist – Additional Functions Worklist displays active and discharge statuses by default All other statuses are suppressed from view Care Item: Intervention, Assessment, OutcomeFrequency Item Detail: Protocol, Associated Data, Item Detail Info StatusLast Done

Item Detail

Item Detail Column – P: Protocol – A: Associated Data – I: Item Detail

Item Detail Clicking the Icons will launch the item detail screen Within Item Detail there are multiple tabs – Detail, History, Flowsheet, and Associated Data

Item Detail Tabs Detail – Info about Intervention – Intervention text (Post it note) History – Audit trail of changes made to the intervention Flowsheet – Documentation View in Flowsheet mode Associated data – View of Data Fields related to the particular intervention

Item Detail History Tab Audit Trail of Changes Made to the Intervention – Activity: Document, Edit, Undo – User that documented, Care Provider Type, and Detail related to the change Footer buttons: Edit/Undo documentation Allows you to edit or undo your own documentation only – You may not edit or undo another users documentation

Item Detail: Info Item detail may be utilized as a communication tool In the text field enter a note related to the intervention In this case, the patient’s blood pressure must be taken on the left arm

Item Detail: Edit Text Enter the text that you wish to display with the intervention Click save

Item Detail Text The item detail will be viewable by clicking the “I” from the worklist or within the assessment

Video Demonstration VII Item Detail/Editing & Undoing Documentation Item Detail Edit and Undo

Exercise I: Item Detail/Editing Use the first TEST Patient on your Blue Card Find the Interpretation Assessment I Click in the [Item Detail] Column Select the [History] Tab Select the last instance of documentation Click [Edit] Make an edit to the assessment Click [Save] Confirm a new Edit Line Item displays Click in the detail column for the edit line item to review the old and new results

Change Status If an intervention is added in error, you may change the status to remove or suppress the intervention from view Click in the status/due column and select to delete or complete the intervention

Change View The worklist displays active and discharge status items (only) by default To bring inactive entries to view click Change View

Change View This routine provides the ability to update the worklist display In this case, inactive interventions are selected to be added to the display. Click Ok

Change View – Worklist Display Note the Inactive Intervention now appears This intervention can be brought back to active status by selecting to edit the frequency

Exercise K: Frequency and Worklist Status Change the status of the Interpretation Assessment to Complete – Click in the Status/Due column – Select Complete – Confirm the Intervention no longer displays Bring the Interpretation Assessment back to active status – Click Change View – Select Complete from the Intervention status list – Click Ok – Find the Interpretation Assessment and click Complete – Change the status to Active

Break 3 Hours 15 Minute Break

OM/EMR Training

Agenda Introduction to the EMR Allergies, Code Status Non-Med Order and Order Set Entry Consults and Uncollected Specimens Acknowledgment and Incomplete Orders Post-Filing Edits to Orders Entering Requisitions

Intro to EMR Electronic Medical Record Integrated system so same information is viewable regardless of point of entry or desktop Central access point for all results, patient demographic information, reports, clinical documentation, and clinical data.

Intro to EMR Selected tabs represent the EMR, viewable from all desktops with shared information Patient header includes name, age, DOB, ht, wt, MRN, Acct number, Reg status, location/room/bed, and allergies Items that have information “new to you” will be highlighted in red.

“i”: More Information Small “i” next to patient name provides additional information such as allergies, height, weight, admit date and time, BMI, and Code Status.

Select Visits Panel This panel allows you to select the visits for which you wish to view patient data. Choose a time period and visit type, or manually check off the visits you wish to view. Current visit is the default.

Summary Panel The summary panel holds clinical, demographic, and legal information regarding the patient. Allergies, home medications and problems (diagnoses) can be edited via the blue edit button. Allergies and home medications are usually edited on the Clinical Data screen which will be covered later.

Summary Panel (cont) The legal indicators page of the summary panel includes important patient information such as patient rights information, language, immunization, readmission data, blood type, precautions, fall risk, and Braden score. This information is also viewable for all visits by selecting the “all visits” tab.

Review Visit Review visit contains pertinent admission information including reason for visit and physicians associated to this patient visit. The “More detail” footer button provides additional demographic and administrative information. The patient abstract can be viewed and printed using the “Abstract” footer.

Notices The notices panel displays those notifications that have been sent to the physician desktop for acknowledgement. These include critical lab results, consultations, and certain nursing events such as patient falls. The Send Notice button will allow users to manually queue this notice to another physicians desktop that may need to be aware of the result/event.

New Results The New Results panel shows new labs and reports that are new to you. They can be sorted to include data from the last 24 or 48 hours. Tests with multiple results will be listed in a separate date/time column. All critical results in Meditech are shown highlighted in red/pink and abnormal results will always show in yellow. Clicking on the result will show additional information including the reference range for the test.

Clinical Panels Clinical panels are constructed to provide a comprehensive view of the patient by pulling various types of patient data onto one panel. Additional clinical panels can be found by selecting the “Panels” footer button. Displayed is the M/S Handoff panel. Information is trended by date/time, but different time increments can be selected using the footer buttons. You can also choose to pull in data from previous visits by selecting the Visits footer button.

Vital Signs Documented Vital Signs from the nursing assessment appear here. Additional documentations will be trended in an adjacent column by date/time. For patients with large amounts of documentation, the arrows at the top of the screen allow for scrolling through older documentation.

I&O Documented intake and output will be listed here. Again data will be trended by date and time and can be adjusted to display increments of 1, 4, 8, 12, and 24 hours.

Medications The default on the Medications tab, is the medication list which is a simple list of all medications during this patient’s visit, but can be expanded to include medications from all visits. Clicking the header of each column allows the list to be sorted accordingly. Additional filters can be applied using the footer buttons at the button.

Medications cont The second tab on the Medications panel provides a view only display of the MAR. All information on the MAR can be viewed, but no documentation can take place here. You must visit the true MAR for this. The detail footer button allows for viewing of additional medication information, such as the flowsheet, monograph, medication detail, protocol/taper schedules, and any associated data.

Laboratory The Laboratory Panel displays all lab data separated out by category. This defaults to the visits selected, but all visit data can be displayed by choosing that tab. Clicking the name of the test will launch you to a list of all results for that test. Clicking the result itself will launch you to a screen to view additional test data, such as the reference range.

Laboratory cont Lab reports can be printed by clicking on the date and time header of the lab panel. The user will be launched to a collection data screen, where he/she can select lab report and print the data.

Microbiology The Microbiology panel displays all microbiology tests that have been received into the lab. The status and results will be displayed with the procedure. Clicking on the notepad will launch the user out to the final report.

Blood Bank The Blood Bank Panel allows for Blood related information to be tracked on the patients. The LAB/BBK department will update information in this panel along with the Blood Product Infusion Record/Reaction documentation done in nursing.

Reports The reports panel shows all reports that have been entered on the patient, including radiology report, cardiology reports, dictated physician reports, physician documentation reports, as well as Allscripts reports once they are live in the system. *Initially Allscripts reports will be housed in the patient paper chart. Clicking the notepad will launch you to the report for viewing and printing.

Patient Care The Patient Care tab provides a view only overview of all assessments and interventions documented on the patient. The plan of care is also viewable from here. The information can be sorted out by date, name, recorded by, and provider type.

Patient Care cont Clicking onto the name of an assessment or intervention will launch you into a view only display of the documentation. No edits can be made from this panel.

Notes The notes panel displays all notes entered on the patient by nursing, physicians, and other staff. Dictations and Physician Documentation reports (such as Progress Notes, H&P, Discharge Summary, etc) are not found here. They are on the reports panel. To view, either check off the box next to the desired note and click “View Selected” or clicking directly on the note.

Orders Orders will be discussed in detail later in the training. For purposes of the EMR, however, the orders panel is accessible to all users on any desktop. All active orders will be displayed on the current orders table and the history panel contains these as well as cancelled, completed, and discontinued orders.

EMR Electronic Medical Record (EMR)

Accessing Magic From 6.0 Open the Select Visits tab of the patient’s electronic medical record (EMR) If the patient has PCI data available, the “View PCI” footer button will be illuminated. Clicking this button will launch you to a view only display of their PCI information in Magic.

Accessing Magic from 6.0 The patient’s PCI chart will display and can be navigated through.

Notes Routine Write Note provides the ability to enter free text notes Most Documentation is included within the Assessments Additional Information should be entered within the Assessment comments Notes should rarely be utilized – Reserved for unusual events that are not available within the assessments – Also utilized to generate Discharge Instructions and Page 2 Reports Be careful not to double document within the notes routine All Clinical Documentation is viewable from within the EMR

Notes Routine To begin documenting click write note Next, select the note category (i.e. Nurse)

Write Note You may choose to document a free text note Or, select Text to enter a canned text (pre populated note)

Canned Text Upon selecting canned text, a list of available notes display Once the canned text is selected, the pre populated information will display within the write note screen. Canned text may be edited before saving.

Exercise V: Notes Routine Use the first TEST Patient on your Blue Card Select Write Note Select Note Category: Nurse Select the Text Button From the list of Canned Text, Select Patient Off Unit Click F4 to navigate through and enter each of the free text fields Click Ok Click Refresh EMR Notice the Notes Button Turns Red Click to view the note within the EMR

Interpreter Services Reports Located on the Main Menu

Comprehensive Exercise Use the SECOND TEST Patient on your Blue Card Find Patient by Account Add Patient to your List Add a new M/S/ICU Plan of Care Enter Patient Allergies and Height and Weight Document – Arrival to Unit/Admit or Transfer – Admission Assessment – Past Medical History – 6 Physical Assessments – Individualized Focus of Care Intervention Add 3 problems Add a new intervention: CPM Continuous Passive Motion Document Patient Teaching Document all outcomes Review all documentation in the Patient Care Panel of the EMR