Ageing well 17 january 2013

2 Topics – Midterm workshop  Objectives of the workshop  Presentation of Home Sweet Home (Video) Objectives Achievements so far Lessons learned

3 Objectives of the workshop  This workshop will guide you through most of the different aspects you will come across if you do projects in order to support ‘the Baby B’l’oom generation in Ageing well’

Can we go on like this? 2025 …  … either 60% of all seniors can make use of the available care  … either all of the seniors can get only 60% of the care they need … unless we act

5 Objectives of the workshop  Home Sweet Home – What is it about – project  Business Case for ICT based services for elderly care (Key note)  Panel discussion : The role of public policies supporting the development of services for the elderly  The voice of the end user  Service models for ageing society  External expertise – advisory board  Conclusion

Introducing ‘Home Sweet Home’

 Improving the quality of life of elderly people by extending their independent life (if they wish so) even if they live alone while providing a level of safety equivalent or better than that enjoyed in elderly homes;  Tune the level of remote support provided to the current needs of the elderly users  Allow elderly people to be in touch with the Contact Centre, where this exists, with their carers and their loved ones even when they live far away through an intuitive videoconferencing system which is based on the familiar combination of a TV set and of an infrared remote control;  Reducing the cost of social and health care to elderly people through better targeting of interventions and early detection of situation of risk and deterioration of health conditions;  Compensating through the deployment of affordable, reliable and user-friendly technology the ever growing shortage of formal caregivers and homecare personnel in general. 7 Project objectives

8 Achievements so far  Recruited participants for the control and study groups in 4 countries  Implemented technology in the study groups  Regular visits to the study groups and the control group where we gather a lot of information about the use of the system, their health, if they went to hospital, …  Site visits to control data collection  …

Lessons learned / trends  We are just at the beginning of a mental, technological, organisational, institutional change and this on the following topics : Technology (interoperability, ease to use, …) Wiki health – the new paradigm Moving healthcare into the web age Moving from eHealth to participatory Health

Lessons learned - Trend 1  Technology / innovation needs to become invisible … Innovation in healthcare was based on producing ‘gadgets’ which where most of the time stigmatizing for the one to use it We are now at a stage where those items are integrated in more attractive outfits (bracelets, wallets, …) We need to go to technology that : –Is being used without thinking about it –Is as invisible as possible –reliable –Examples : Taking temperature when the senior opens the door (integrated in the doorknob) Taking measurements via the toothbrush …

Trend 1  We learned that technology is to visible being : Not always reliable 5 years old – technology changes very fast To much wiring A lot of differences between countries –Broadband coverage –Power cuts –Voip restrictions –…

Trend 2  Wiki health – the new paradigm Traditional health systems Wiki Health

Trend 2  Wiki health – the new paradigm Towards an open healthcare system –More communication –More empowerment –Interoperability between systems

Trend 3  Moving healthcare into the web age New payment systems – cost control –More communication – fewer visits –Fewer emergency services Electronic communication (use of tablets, mobile phones, …) Patients taking control of their health

Trend 4  Moving from eHealth to participatory Health eHealth was based on the use of new technologies Participatory health is : –Focussing on new roles of providers, patients, others A change is needed to ‘open health ‘ –Providing complete continuity of care Patient information should be available to any authorized healthcare professional Coördination of software is needed –Influencing people to manage their health better

To conclude The Voice of the Consumer “I am responsible for everything In my life … including my health. I want to be involved in decisions that affect my health. I want the Remote Controle” … mediconsult.com Visitior, USA There is no ‘single Solutions’ that fits every elderly person …

To end … “In God we trust, all others must bring data.” (Dr WE Deming) My data: Dimitri De Rooze,