[insert brand agency name] October 2004
2 Agenda Macro context Focus on Retail and Brands: a new communication opportunity Digital View : an overview Next Steps
3 An opportunity for a partnership between A leading brand agency & A leading digital media network provider to provide Integrated instore creative solutions to the UK retail sector
4 Macro context Advertising: Major brand agencies beginning to exploit out-of-home media networks Fragmenting market, consumers on the move Advertising revenues looking for newer more effective media Retail and outdoor becoming the new media channel and a focus for greater proportion of brand spend - networks springing up in an a-z of outdoor and instore locations Technology: Latest display and video distribution technologies are driving a revolution in digital comms In outdoor and retail environments traditional poster media is fast being replaced by high impact audio visual information Screens ever cheaper – allowing wider utilisation Can be located anywhere – opening new areas for media Digital provides 2 way communication – key new communication and feedback capability
5 Focus: The Retail Environment Retailer Brand Communication Priorities Differentiation of retail environment Retail “theatre” and improved shopping experience New product launches and product promotion in store Customer communication and feedback (Loyalty cards, CRM) Staff communication & service (Training, Corporate comms) Asset management (Sweating property assets, new revenue streams) Brand Communication Priorities Leverage ATL spend effectively in store – better overall ROI Cut through presence in store – on shelf, category leadership Better product benefit communication - information, simulation and demonstration Better consumer feedback and interaction
6 Why is Digital Media relevant to agencies in Retail? Promotion of Product in store: Power of point of decision Faster product uplift – better demonstration Less POP waste Brands leverage ATL spend & grabbing greater share of overall Brand spend Consumer communication Quicker more effective refreshing of store environment Better CRM data loop with richer information with greater interaction with existing loyalty platforms Part of lowering cost of consumer acquisition Staff communication & control Better central control of communication (product & service benefits leads to better service) Better brand value from more effective staff training Asset management Incremental revenue streams Logistics Flexible content: addresses tactical logistic / promotion issues
7 Digital Media Networks offer significant value to creative and media agencies today DMNs offer creative agencies and their clients a new execution channel high impact creative brand campaigns that can outperform reach, frequency, uplift and recall results of traditional TV New “fit-for-small-screen” instore campaigns requires new creative approach not re-hashed ads. DMN’s offer wider, stronger client relationships Deepening and extending retail strategy projects Increase fee and retainer revenues Add client relationship value with differentiated creative and planning solutions Differentiate new client pitch work Working with Digital View offers access to ready-made knowledge, content management and display to implement new client initiatives
8 DV: Our profile Digital View is a leading marketing services partner for companies looking to use digital media solutions in the retail and out-of-home captive audience environments. 5 years experience and more than 25,000 digital displays at point of sale, and 2,500 connected systems Digital View develops marketing communication and in-store promotional campaigns that combine; technology, content and design, with first class support and day-to-day network management Supported by in-house expertise in retail marketing, creative media production, media sales & remote content distribution. European operations based in Central London with International operations in HK, USA and Canada.
9 DV: Integrated digital media network solutions Media strategy and communication objectives Integrated marcoms for store and customers plus KPI’s Bespoke content development Branded channel identity and programming Media plan & packaging to meet objectives Media sales strategy tools, advertising packages and pricing Network planning and content scheduling Network structure and content management plan Media playback technology Right for location, optimised technology, reliable & robust Secure & scalable central network and control Secure, central network management software, 10,000+ screens Network support planning 100% network visibility and proactive issue resolution Data feedback and measurement KPI measurement and response planning on near real time basis Project Management Installation & on-going service management contracts
10 DV: Our approach: the net result DV networks deliver: The right dynamic video content Relevant media strategy to satisfy the need DV networks use: The right display medium to suit the environment The right technology to ensure robust operation DV networks are: Scaleable, centrally controlled and updateable Offer full 24 hour client visibility, accountability and central field data analysis Backed up by experienced installation, support and day-to-day network management
11 DV: Our track record - tried & tested across the A-Z of digital media Media Networks: Retailer Networks: MFI & Mark’s WorkWear House Brand Networks: Camelot & JML Retail Advertising Networks: i-vu & Pharmacy Channel Outdoor Advertising Networks: Warner Howard & Freephone Community Information Networks: CCN Transport Networks: Heathrow Express, KCRC, Buses & Taxis Point of Sale Media Systems: Retail Fixture Installations: Nokia, 3G, Tissot, Schipol Duty Free Shelf Edge Installations: Starbucks, Lego, Hasbro, Persil Retailer Installations: Toys R Us, Meijers, Safeways Retail Design Installations: L’Oreal, Procter & Gamble Vending Installations: Walls, BAT, Uit Agenda & Total
12 DV: Our retail proposition and products operate at all levels instore Broadcast: common denominator About ambience About entertainment About awareness Narrowcast: about creating customer communities About addressing specific target groups About where group and environment meet 1-2-1: about customer decision support & messaging at PoP About direct response About information & education and influencing behaviour About loyalty About why you as an individual buy The shelf edge Category Level Store Level
13 DV: A ready-made content management and delivery service Campaign Planning, Management and Measurement Campaign Planning and Scheduling Campaign Delivery & Control Campaign Measurement and Reporting System performance measurement and monitoring Educational Brand builder Interstitial
14 DV: A proven, fit-for-purpose, integrated delivery platform Content Delivery Network Network Support Helpdesk Media System Technology
15 Discussion & next steps