I I Eyal Shmueli, Director of Product Marketing Products & Solutions
I I CallBack Server Call CB WEB CB SMS CB WEB CB Data CB Call for Action John requests callback (call, SMS, web, data) Callback HyperGateway calls back John Connectivity HyperGateway connects John with his wife Call ring John wife picks up the phone
I I Call Through Call for Action John requests callback (call, SMS, web, data) Call Through HyperGateway Receive the call And answer with a dial tone waiting for John to dial Connectivity HyperGateway Connect John with his wife Call ring Johns wife pick up the phone
I I Not a native dialing Complex use Loosing the ability to dial from phone book Mobile operators block the service CallBack, CallThrough – Disadvantages 4 Understanding These Limitation Hypermedia Introduce HyperMobile
I I Mobile Phone Application Supports: Iphone, Symbian & Black Berry Android (Road map) Simplified user experience Supports*: Trigger by: Call, WEB, SMS CallThrough Normal Call Improved management and cost control Seamless integration with the mobile phone book & dialer. Password protected HyperMobile * Depends on the mobile phone OS
I I Mobile Phone Application – Screen shoots
I I Click to Dial or SMS Full control on leg 1 & leg 2 Quick call & Quick SMS Computer Telephony Interface (CTI) 7 Ideal for office use as well as when you are away
I I HYPEROFFICE 8
I I HyperOffice family Call Center CRM Messaging & IMR Unified Communication & more HyperOffice family is based on strategic vendor partnerships like: TVZ snom IBM GS Derdack Exictos
I I Mobile Unified Communication 10 HyperConnect inside SNR Call handover
I I Hypermedia Systems offer a unique hybrid solution for small to medium sized corporate based on snom ONE soft PBX & Hypermedia GSM gateway Now all business telecom needs can be provided on a single platform Hypermedia gateway completes the snom ONE by offering a Unified Communication solution SNOM – snom ONE is now GSM enable 11
I I Mobile Unified Communication 12 HyperConnect inside Mobile extension Personal Virtual Assistant (PVA) CallBack/CallThrough
I I Mobile Unified Communication 13 HyperConnect inside Voice mail Check Voice mail notification Hypermassaging HyperMessaging inside
I I Solutions LCR & Business Continuity Mobile Unified Communication Two Factor Authentication Call back Long Distance International Roaming Call order 1800 numbers Military Mobile Marketing Notification Contact Centers M2M Mobile Banking 14
I I LCR & Business Continuity/DRP 15 Full control of call routing Backup Redundancy 15
I I Mobile unified Communication SNR Call Back Call Through Hand over Mobility extension Voice mail (desk phone, cell phone, ) Voice mail alerts Messaging (SMS & s) Personal Virtual Assistant (PVA) 16 HyperConnect inside
I I Two Factor Authentication 17
I I Call Back 18 Call for Action John requests callback (call, SMS, web, data) Callback HyperGateway calls back John Connectivity HyperGateway connects John with his wife Call ring John wife picks up the phone Long Distance International Roaming Call order 1800 numbers
I I Your Taxi will arrive…. You bill due…. Big sale 50% Notification 19
I I Multi level campaigns: Voice SMS s Interactive Voice Response Interactive Messaging Response Queue Management Out of the office agent Multi-Tenancy Contact Center 20
I I Monitoring Call For action Connect the SMS to a data base None recurrent engineering (NRE) M2M 21
I I Money Transfer CRM/ERP integration Balance check Mobile Banking 22 Accounts alerts Security alerts Customer service Reminders
I I Mobile Banking 23
I I Eyal Shmueli, Director of Product Marketing Thank you
I I Hypermedia Systems offer a unique hybrid solution for small to medium sized corporate based on snom ONE soft PBX & Hypermedia GSM gateway Now all business telecom needs can be provided on a single platform Hypermedia gateway completes the snom ONE by offering a Unified Communication solution SNOM – snom ONE is now GSM enable 25
I I Mobile Unified Communication 26 HyperConnect inside SNR Call handover
I I Mobile Unified Communication 27 HyperConnect inside Mobile extension Personal Virtual Assistant (PVA) CallBack/CallThrough
I I Mobile Unified Communication 28 HyperConnect inside Voice mail Check Voice mail notification Hypermassaging HyperMessaging inside
I I SNR Call Back Call Through Hand over Mobility extension Personal Virtual Assistant (PVA) Voice mail (desk phone, cell phone, ) Voice mail alerts Messaging (SMS & s) Mobile DID Unified Communication 29