1 Pritha Mehra Vice President, Mail Entry and Payment Technologies Mail Entry and Payment Initiatives

2 Agenda  Structured Releases  Mailpiece Design Support  June 26, 2011 Release  Nov 6, 2011 Release  Seamless Acceptance  Enterprise Payment Agenda

3 Structured Releases  Predictive Changes  Release Management starting January 2012 –2 Major Releases FAST and PostalOne! –2 Minor Releases FAST and PostalOne! –6 Facility Updates Mail Direction File City/State File Labeling List Zone Matrix Structured Releases

4 * This schedule does not represent critical or high priority bug fixes, and patches that may occur on an as-needed basis. Structured Releases 2 Major, 2 Minor

5 Mailpiece Design Support Process  Revised MDA Support Process  Robust Tracking of All Customer Requests  Walk-Ins, Phone,  Frequent Caller Program  Knowledge Base  Improving Tools & Support from BME  Training  Communication Process  MTAC Task Team Customer Support

6 Automated Business Reply Mail (ABRM) Tool  Tool for BRM, QBRM, CRM  May 25, 2011 Software Upgrade –Mail service providers create artwork for clients  Future Enhancements –Automate PS Form 3615 and 6805 –Automate Permit Requests –Automate Mailpiece Evaluation –Automate ZIP+4 Code Assignment –Repository of Images for reference –Automate Payment Customer Support

7 Release Scope  Data Quality & Full-Service Report Enhancements  Service Performance Measurement Enhancements –Unload Scans to Validate Start-the-Clock  Fixed Spoilage/Shortage Issues  Periodicals Fixes  FAST System Enhancements  Revenue Attribution for Postage at Piece Level  eVS Enhancements  Mobile Barcode  FS-IMD Verifications June 26 Release

8 Mail Data Quality Start-the- Clock Yield Physical Verification Address Quality Verifies Quality of Full-Service eDoc Presents statistics on percentage of mail that receives a start- the-clock Manual and MERLIN verification of physical mail at BMEU or DMU Move Update verification of physical mail on MERLIN What information is available about Full-Service? Mail Quality Reports

9 What is checked in Full-Service eDoc verification?  Revised approach to Discount Removal  Barcode Contents  Electronic Documentation Preparation  Unique Barcodes for Pieces, Trays, Container  Mailer ID, Service Type ID  Delivery Point  CSA Information  Mail Owner Mail Preparer  Scheduled Ship Date Mail Data Quality

10 Dashboard

11 Start-the-Clock  Pieces with Start-the-Clock by class and shape  Containers without a Start-the-Clock Start-the-Clock

12 Mobile Barcode Acceptance/Verification  Electronic Postage Statements (mail.dat or xml or Postage Wizard)  Present one sample of each mailpiece (version) at BME  Commingled, Combined and Co-Mail mailings may qualify if all mailpieces on postage mailing statement contain a qualified mobile barcode –Mailings that include multiple clients (or versions) must have separate postage statements generated by client (or version) that contain mobile barcode pieces  May submit electronic files beginning June 26 for PVDS mailings dropped after July 1. PVDS mailings accepted prior to or on Aug 31, must be dropped by Sept 14.  All mailings are subject to standard acceptance and verification procedures and may be inspected for use of the mobile barcode June 26 Release

13 FS-IMD Verifications  Expand Evaluations and Results Recording –Content –Processing Category –Automation Compatibility –Deflection Testing (Flats) –Bundle Preparation –Tap Test –Piece Weight –Barcode –Presort –Postage Payment –Amount of Postage Applied June 26 Release

14 Release Scope  FS-IMD Enhancements/Reports  Mail.dat 11-2, Mail.XML 10-c –Piece Barcode (PBC)  Postal Wizard Enhancements  Scan Based Payment  eVS Enhancements  Data Quality & Full-Service Report Enhancements  Incentive Program  eInduction (eDropship) November 6 Release

15 Automated Incentives 1. Incentive Owner creates incentive in Program Registration 2. Mailer submits their eDoc or enrolls online 3. System creates enrollment record from eDoc Postage Statement 4. System tracks and calculates progress toward incentive 5. System post- qualifies customer at end of the campaign period 6. Permit or CAPS Account is credited

16 eInduction  Eliminate paper 8125 and streamline process at origin and destinating facilities  Generate unique Intelligent Mail container barcodes (IMcbs)  Submit e8125 through Mail.dat or Mail.XML  Containers scanned at arrival eInduction Pay Postage Generate IMcb Create Appointment Arrive at USPS facility USPS scans unique IMcb Clear e8125 containers for processing Reconcile remaining containers

17 eDoc Options  Full-Service mailers generate IMCB and submit Mail.dat or Mail.XML  Basic mailers generate IMcb and submit Mail.dat with IMcb  Consolidators can upgrade a container to eInduction with creation of a container manifest  Reports eInduction Mailer pays with Postal Wizard, hard copy, or Basic eDoc Postage Statement ID given to consolidator with paper 8125 Consolidator generates IMcbs Consolidator sends IMcbs and postage statement ID to PostalOne! Consolidator Option

18  Small Business Tools  Automate Acceptance/Verification –Self-Service –Leverage Full-Service Unique Barcodes, eDoc –eDropship –Leverage Active/Passive Scans etc –Direct Entry: Bypass Acceptance Streamlined Mail Entry

19  Desired Results: –Streamlined entry and automated verification approach –Value Proposition, Actionable Reports  Subgroups  Proof of Concept –Leverage Full Service, eDOC –Leverage Piece, Bundle, Tray, Container Scans –Passive, Active, and Semi-automated methods –Focus on Critical Elements – Paid for, Facility, Readability –Data Analysis, Trends, Actionable Reports MTAC Workgroup 143 Seamless Entry

20 Easy Payment  Universal Account –Mail Anywhere, Pay Anywhere –Pay for All Products –Eliminate need for Permits in each location  24X7 Account Access and Management  Electronic Funding Options  Comprehensive View of Postage Spend Enterprise Payment

21 MTAC Workgroups  Mailpiece Design Support Task Team 6  MTAC 137 Full-Service Feedback  MTAC 138 eDropship  MTAC 140 Enterprise Payment  MTAC 141 Spoilage and Shortage Reporting and Postage Reconciliation  MTAC 143 Seamless Acceptance