Solution Overview Solution Summary Client Examples SUMMARY

Solution Summary Key Points EBS to SIM Master Data (EBS remains Inventory master) Inventory Movements: Allocations, Transfers, ASNs, PO’s SIM to EBS Summarized view stock (Total Stock on hand, Available Stock on hand, Unavailable Stock on hand) Inventory Movements: Receipts, transfers Return Requests, Stock count results Data Master EBS Remains inventory master EBS manages WH stock EBS manages replenishment from SIM inputs SIM manages stock at serial number level for all stores (at detail level)

EBS SIM Master Data Items, Hierarchies, Locations, Suppliers Allocations, TSFs RTV Requests PO Data Receipts ASN RTV Confirmation DSD Deals Stock Count Schedule Inventory Adjustments Purchase Orders Stock Count Results Solution Summary

Solution Overview Provides real-time, multi-channel access to centralized perpetual inventory for all channels Streamlines in-store activities, including receiving, ordering, and transferring merchandise Assists with maintaining accurate perpetual inventory with cycle count and full inventory count capability

Solution Overview Managing inventory into the store Receiving Warehouse deliveries Supplier deliveries Inter-store transfers Managing inventory out of the store Warehouse returns Supplier returns Inter-store transfers Managing inventory within the store Lookups Inventory adjustments Sequencing Stock counts Shelf replenishment Store Ordering Price changes Ticketing Reporting

SIM and E-Business Suite Summary Several clients have chosen to implement SIM while already having E-Business Suite Inventory in place. Following are the primary reasons for implementing SIM to manage serialised inventory at the location level rather than EBS inventory ReasonChallengeSolutionExample Real-time stock visibilityEBS can support real-time stock visibility but customers have found the process cumbersome and complex which could lead to inaccuracy of inventory. Also, security problems in terms of who has visibility to stock, who can issue transfers, etc… SIM has out of box web services to accept sales information from external POS and JMS API’s for inventory adjustments, transfers, and receipts. Web services also available for serial number validation of items Vodafone, Orange, Wana Inter Branch TransfersInter-branch transfers in EBS are supported thru the automatic creation of invoice/PO to consolidate the transfer and workarounds are required for managing in-transit stock. Difficulty in splitting the financial flows from the physical flows to track transfers. SIM manages interbranch transfers along with requests, approvals, dispatching, and receiving. SIM offers a number of different stock buckets for transfer in, transfer out, expected IN, etc… Vodafone, Wana, Saudi- telecom Problem line and mobile stock counts EBS does not support running on handheld devices for real-time stock counting and problem line stock counting SIM configuration allows rules to automatically trigger stock counts depending on certain criteria for certain product groups. Additionally, mobile SIM can be used for stock counting within a location Vodafone

SIM and E-Business Suite Summary ReasonChallengeSolutionExample PerformanceEBS was primarily built for manufacturing with a small number of sites. Performance and management of multiple inventory organizations becomes time consuming and cumbersome. SIM was built for retail business to manage thousands of retail outlets. MTN Manageability and Usability in Retail Business EBS supports a large number of transactions for complex global supply chain but becomes quite complex to define and manage retail store network. Large amount of administrative work necessary SIM manages store network along with store locations for back office and front office if needed. MTN, Wana, Orange

SIM and E-Business Suite Summary Other key considerations should include:  Cross channel: Buy on web, pickup in store  Local requirements: Is this likely to go into specific markets in the future  Franchising: Do we want visibility of franchise stock so we can properly forecast upstream supply chain

Wana - Client Example Project Summary Morocco based telecom operator Oracle store solutions to support GSM offering Integration into legacy EBS for prices, items Single inventory view across stores POS and SIM implementation in French Enhancement to conform to Moroccan laws Enhancement to enable choose and sell phone plans based on devices SIM configured for alerting and approvals of orders and transfers SIM is used for: Inter Branch transfers with approvals Support for external dealers Managing Serialised inventory in SIM, at individual status level); EBS manages total Stock On Hand visibility only Serial number validation and repair status tracking Stock counting: Yearly financial and Monthly high value item 10

Orange – Client Example Project Summary Part of FT group, based in Santo Domingo, DR Store Inventory Management integrated to ERP and in- house CRM system (Clementine) Integration to FT-group planning solution (AVA) Exposure of web services for Franchisees Sales performed in Clementine and updates to SIM Growth in Franchise stores model Stock and Sales integrated to AVA; AVA sends Optimal Order Quantity. Store Managers review/approve order in SIM and submit to ERP SIM is used for: Serialised inventory visibility Franchisee stock visibility Franchise ordering: recommended order quantities create order in SIM, which gets approved/rejected by franchisee and sent to EBS for fulfillment Standard interfaces exposed to franchisee ERP systems for stock updates 11

MTN – Client Example Project Summary Subsidiary of MTN Group Operations across South Africa Operates about 900 stores for telecom retail operations MTN Service Centers - 50 Company Owned Company Operated Dealer Owned Stores MTN SA is in the process of converting many dealer stores to its own SIM is used for: Manage serialised items Warehouse “store” operations for dealer: Reselling to dealers from the warehouse Segregate the operations from warehouse management which is in WMS 12

MTN Solution Architecture