Bridging the Digital Divide. Home & Away.

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Presentation transcript:

Bridging the Digital Divide

Home & Away

63,000 people VTers who use the internet Not available!

Access from home? 33,000 people

Teaching the divide, then Dial-up awareness People's only high speed access may be at the library Your library needs a website Design matters

Teaching the divide, now Dial up users: 941,000 Device-based broadband Websites are standard. Social media? Bad design is eternal.

And yet... Device-based broadband downsides Bad design in government sites Digital "natives" vs "tourists" No infrastructure support PEBCAK * * problem exists between keyboard and chair

plus Alaska, Hawaii and DC!

offline people 25% share a home with an online person 14% used to use the internet but stopped 63% say they would need help getting online 92% are not interested in getting online

"Too much $$" "Can't get it" "Not for me" "Too hard" 7% 19% 34% 32%

Why hard things are hard Literacy Physical issues Cognitive/emotional Priorities

Divides contain multitudes Economic Usability Empowerment

really? why?

Yay libraries 91% offer free wifi 74% report increased wifi use 60% report increased computer use 62% are the only source of free access to computers/internet in their communities

ebooks? 92 % 65 % urban rural

mobile? 36% 9% urban rural

broadband? urban rural 57% 17%

training? 63% 32% urban rural

what's normal?

Thank you!