Natick Public Schools Technology Presentation February 6, 2006 Dennis Roche, CISA Director of Technology

My Background Financial Services Healthcare Travel Power Generation Certified Information System Auditor (CISA)

Technology Department Mission Establish and maintain a reliable and secure technology infrastructure. Provide technical support and on-going training to all faculty and staff. Manage third party technology vendors and service providers. Collaborate with faculty, staff and administrators on new technologies.

Impact of Technology Administrative Functions Classroom Technologies Assistive Technologies

Technology Vision Implement best of breed solutions from K-12, higher education and the business world. Create an open environment that embraces multiple platforms and multiple clients. Allow use of personal computing devices and in safe and secure fashion.

Technology Challenges Expectations –Up to date –Reliable & secure –Easy to use –It simply works - a tool to get things done. Moving Target –Constant change –IP based networks and services –Convergence of video, voice and data –Wired and Wireless solutions –Doing nothing means falling further behind

The Reality Today is… Struggle to provide basic services Communication is a challenge Network is not secure Not all critical data is being backed up Files are not being shared on servers Not all devices can communicate Major outages are common due to aging equipment, poor design and implementation No documentation or written plans

The Good News! We realize we have a problem. Everything is fixable.

Technology Audit Discovery & Assessment Recommendations Action already taken Develop our Plan

Technology Audit Summary Need to assess and develop technical skills of the Technology Department. Great technologies in place but poorly managed and implemented. Technology is a tool to achieve an end and we should be selecting tools based on need and not personal preference. No documentation or written plans

Technology Plan Staffing Infrastructure Applications Professional Development

Technology Staffing

Technology Staffing Recommendations Creation of new positions –Help Desk Manager –Web Master Additional Staffing Actions –Create new Help Desk positions. –Upgrade secretary position to 12 months. –Transfer SIS support team from Town.

Technology Infrastructure Secure the Network Fix Network Communications File Storage and Backup Rebuild Servers Cabling & Switches

Technology Applications Administrative –Website – Server –Student Information System –Data Warehousing Solutions –Document Management Classroom Technologies –Computers –Interactive White Boards –Assistive Technologies

Professional Development Offer classroom based training throughout the year. –During and after school –School breaks and over the summer Investigate on-line documentation and self study materials.

Technology Plan Year 1 - FY06 Secure the Network15,000 Network Communications 15,000 Rebuild Servers & Domain 60,000 Wiring Closets46,000 MS Office Tools33,000 Business & Science Labs28,000 Total197,000

Technology Plan Year 2 - FY07 Website50,000 System10,000 Wiring Closets50,000 Workstation Replacement100,000 Total210,000

Technology Plan Year 3 - FY08 Student Information System 150,000 Classroom Technologies80,000 Equipment Replacement50,000 Total280,000

Summary Build an effective Technology Team Commitment to Annual Funding Focus on Professional Development