ISACA Ireland Effective crowd control Managing third party integrity risks 30 April 2014

PwC Agenda Background: The third party risks faced by organisations How third party risks can be managed Questions April 2014 Managing third party integrity risks Slide 2

PwC Background Slide 3 April 2014 Managing third party integrity risks Awareness of third party risks faced by organisations: Highlighting the spectrum of risks; and Exploring how they can be managed. Driving factors: Anti-bribery legislation; Regulatory landscape; and Drive for transparency and accountability.

PwC The risks faced by organisations Adequate procedures Slide 4 April 2014 The UK Bribery Act requires organisations to put in place ‘adequate procedures’ to prevent bribery and corruption. Directors are personally responsible for ensuring this happens and the potential costs of non-compliance are great. Know who you are doing business with: Third party suppliers, joint venture partners, acquisition targets, agents, distributors, customers, licensees Managing third party integrity risks

PwCSlide 5 April 2014 Managing Third Party Integrity Risk Third parties: opportunity or threat? 41% of UK companies pursued an opportunity in a high risk market in 2013, many of which involved a third party in support. The average FTSE100 company has over 100,000 third party relationships of many types. For SMEs, third party business partners and suppliers represent the most accessible route to new markets % of reported corruption enforcement cases in last 2 years involved illicit payments by a third party. Companies are responsible for acts of “associated persons” performing services on their behalf under the UK Bribery Act. 22% of UK companies reported having suffered procurement fraud in 2013.

PwC Rolls-Royce has been plunged into a fresh crisis. The SFO has launched a criminal investigation into allegations that the company paid multimillion- pound bribes in Indonesia and China.(2014) Total S.A. was fined for paying bribes to intermediaries of an Iranian government official who helped the company obtain valuable contracts to develop oil and gas fields. Total agreed to pay $398 million to settle SEC and criminal charges. (2013) FCA fines insurance company for “lack of bribery controls”. JLT was fined £1.8m by the FCA for having an "unacceptable" approach to bribery in overseas markets, and failing to carry out proper checks before beginning new working relationships with introducers overseas. (2013) Freight forwarding agent Panalpina and its clients were fined by the SEC and DOJ for bribing foreign officials for customs clearances between 2002 and Panalpina was also charged with conspiring to violate books and records provisions of the FCPA. (2010) Slide 6 April 2014 Managing Third Party Integrity Risk Tesco sales tumble on horsemeat scandal Britain's biggest supermarket hit by sales slide in nine of its 11 global markets and warns non-food items face further decline (2013)

PwC The risks faced by organisations Slide 7 April 2014 Lack of controls Lack of experience / qualifications Poor quality of service Interference in recommending / securing third parties Third parties M&A activity Joint venture arrangements Agent/distributor channels Unclear corporate structures Territories Sectors Reputational damage/Loss of integrity Managing third party integrity risks Regulatory Bribery and corruption Insider dealing Cartel activity Conflicts of interest Regulatory / legal failures

PwC The risks faced by organisations Territory risk – perceived levels of corruption 8

PwC How risks can be managed The toolkit Slide 9 April 2014 Emerging market ‘red flags’ Due diligence and monitoring programme Comprehensive employment screening programme Tone from the top, buy-in Formal and robust compliance policy and procedures Monitor, review and refine policies and processes Technology and best practice Communication, training and embedding Regular fraud risk assessments Effective internal audit and financial reporting systems and reviews Monitoring and reporting Changes in personnel and management structures Key risks management tools Managing third party integrity risks

PwC Third Party Identification Risk Assessment (+business case) Due Diligence Policy, Procedures, Engagement Ongoing Monitoring Continuous review and enhancement Effective crowd control: Key stages Approvals Slide 10 April 2014 Managing Third Party Integrity Risk

PwC Managing third party integrity risks Key messages Slide 11 April 2014 Effective risk management is more than just financial Organisations face significant risks as a result of increasing exposure to third party arrangements Best practice and regulatory requirements make it increasingly difficult for organisations to sit back and do nothing Managing third party integrity risks

PwC Q&A April 2014 Slide 12 Managing third party integrity risks