Chapter 8: Collaborating with Technology Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 8 - 1

Learning objectives 1.Collaborative technologies 2.Web 2.0 technologies 3.Unified communications 4.Online environments Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 8 - 2

Introduction ICTs transform collaboration and open opportunities for interaction Virtual environments reproduce some face- to-face aspects and add new features Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 8 - 3

Collaborative technologies Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 8 - 4

Address book and contact management Calendaring and time management Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter

Discussion forums Share information and coordinate activities Moderators, posters, and readers Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 8 - 6

Instant messaging Presence awareness Text messaging Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter 8 - 7

Face-to-face group meetings Anonymous contributions Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter Group decision support systems

Live meetings via the Internet Can include real-time video, chat, and presentations Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter Web conferencing

Chats for collaboration Telepresence Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter Interactive video

Shared workspaces Shared documents, lists, and information Document library Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter

Blogs Ongoing commentary, images, and links Some blogs are personal hobbies, and others are online magazines Organizations use blogs to build knowledge, and for marketing and communications Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter

Wikis Users add and edit interlinked pages Organizations use wikis to centralize documents and store knowledge Wikipedia Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter

Facebook Nodes Knowledge sharing Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter Social networking

Microblogging Short posts Users can "follow" other users Twitter Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter

Graphical environment Second Life Business conferences and meetings Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter Virtual worlds

Unified communications Context indicators Universal dashboards Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter

Psychological characteristics Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter

Managing online impressions People form impressions using social categories Miscalculations are common online Social media provide photos and ability to view network Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter

Group dynamics Group norms Disinhibition Status equalization Trust Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter

Making virtual teams work Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter

Summary 1.Collaborative technologies 2.Web 2.0 technologies 3.Unified communications 4.Online environments Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter

Collaboration for remote workers Telepresence robot Psychological aspects Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter Mozilla case

Sun Microsystems case Open Work program Benefits Barriers Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter

Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter