11 Abacus TicketingExpress Automated fulfillment.

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Presentation transcript:

11 Abacus TicketingExpress Automated fulfillment

2 ADM! Ticketing deadline! Commission? Entries to use? Send reminders to customers!

3 Quote, Auth & Book Booking Card & Invoicing Manual and time consuming

4 72% of travel consultant’s workload DAILY!

5 Probablility of receiving ADMs due to human error and lack of control is as high as 30%

6 Automated reminders Automated fulfillment Automated post sales 25% saving In time

7 A complete solution to automate travel agency pricing and ticketing process

8 Touchless process Automated ticketing deadline sms reminder

9 Round the clock 24 x 7 non stop processing

10 High performance Process up to 400 tickets per minute

11 Anytime - Anywhere Web based administration

12 Zero investment Hosted and operated by Abacus

13 Success stories… 100% of the bookings! 98% of total tickets Volume!

14 Things that matter…

15 Why I need to automate? It just one simple ticket command… The flip side… Where are all your best staffs? Time spent on fulfillment = Time lost in servicing your customer Multiplying effect

16 Automation is the way to… increasing efficiency increase productivity and more focus on selling

17 Question is… Where to start?

18 72% of Ave travel consultant workload Quote, Auth & Book Information & Status Booking Card & Invoicing Pricing & Ticketing

19 We will focus on the majority and not the exceptional cases…

20 Start ‘small’

25% increase in touchless rates Error rate reduction Increase in productivity 24 x 7 processing

22 Thank You

23 Appendix

24 Where are we today? Abacus TicketingExpress adoption India Singapore Indonesia Kazakhstan Cambodia Vietnam Malaysia Travel Agencies across 9 markets. And growing! Pakistan Hong Kong

25 Key features of Abacus TicketingExpress…

26 Supports HQ/Branches setup where HQ can have control across multiple ticketing branches.

27 Cater to multiple pricing/ticketing scenarios by applying different instances to different types of bookings

28 Cater to ticketing on specific carriers based on instance.

29 Automatically calculate the right carrier commission based on a variety of criteria Automatically calculate the right carrier commission based on a variety of criteria

30 Automatically checks, notify and conserve carrier ticket stocks coupled with ‘credit card validation’. Automatically checks, notify and conserve carrier ticket stocks coupled with ‘credit card validation’.

31 Supports group ticketing – agents are able to set the batch ticketing size for each carrier. Supports group ticketing – agents are able to set the batch ticketing size for each carrier.

32 Minimize revenue risks by imposing credit limit on sub- agents or customer account

33 Send /SMS notifications directly to the appropriate travel consultant, not a common ID Send /SMS notifications directly to the appropriate travel consultant, not a common ID

34 Minimize fraud risks by using approval module to scan all priced records before ticketing.

35 Login page to admin module (web based)

36 One time setup

37 Select the fields needed… Generate weekly/monthly report

38 Sample reports… Available in PDF or excel format Pricing & Ticketing summary report

39 Pricing report

40 Ticketing Report