American Society for Quality How to Enter the Team Excellence Award Process

International Team Excellence Award Process 746 teams have participated from inception (1985) to date Countries represented: Canada, China, Costa Rica, India, Japan, Mexico and United States

Why Did They Enter? Improve business performance National and international recognition Self-assessment and improvement; benchmark against the best Encourage individuals, teams and organizations to excel in quality through participation practices Growth and development (individuals and “The Team”) Build relationships with partners/customers To have some fun!

Bottom Line Achievements of 2005 Finalist Teams Cash flow savings of $25 million & cost reduction of $2 million Saved $20 million by developing risk management procedures 76% improvement in accuracy of contract deliverables using lead six sigma Reduction of reject rates from 50% to 0% 0% VAP rates – savings over $1.4 million

Self-Assessment & Improvement Feedback reports in both preliminary and final round competition  Scoresheet  How you performed in each of the 37 criteria areas  Identify strengths  Identify opportunities for improvement  Samples available competition/index.html competition/index.html

OVERVIEW OF THE TEAM EXCELLENCE AWARD PROCESS Form Team Understand criteria Work the problem/issue Prepare/submit 30-minute video/DVD and application form ( by early December), pay fee ($600/700) Preliminary round judging (January/ February) Select finalists (Early March) Teams prepare live presentation Judge’s training Prepare/issue feedback reports Live presentation (at World Conference) Announce award winners (at World Conference)

“How to Enter”: Step 1 “Read Guidelines Booklet” Download the Guidelines and Criteria Booklet Entry fee ( ) ASQ member Non-ASQ member $600$700 Include check with “Entry Form” or call ASQ Customer Care Phone: (credit card)

“How to Enter”: Step 2 Work the Problem

Simple form including information release & checklist st.doc st.doc 5 x 7 horizontal color photo showing team members color logo of your company Two copies of 30-minute videotape/DVD 2 sets of supporting documentation (hard copy of slides used in the team’s video) “How to Enter”: Step 3 Complete Entry Form/Other

TEAM TIPS  Develop a good understanding of the evaluation criteria  Team members and/or internal team facilitators attend World Conference and watch presentations by finalists:  Alternatively, watch presentations of past winners  Sample presentations & case studies available  Qualify an internal facilitator, team leader, or team member as an ITEA judge  Use evaluation criteria from the beginning (don’t “back in”)

TEAM TIPS (Cont’d.)  Focus video/DVD application on content, not high- tech/fancy production  Limit background/company-related info to only what is relevant to this project  Beware of jargon judges may not know  Consider deleting “interesting,” but not critical data/analysis/ information/steps  Think “exceeds”  Heed advice in Preliminary Round feedback report  Understand time commitment (team members and managers)

Current Partners California & Western Region Florida Iowa Kansas Michigan New Jersey & NE Region Mexico Honda Supplier Conference

Current Evaluation Criteria Project Selection & Purpose (9 items- 27 points) Current Situation Analysis (6 items -27 points) Solution Development (9 items – 27 points) Project Implementation & Results (9 items – 27 points) Team Management & Project Presentation (4 items -18 points)

Timeline Criteria/guidelines/ judges application available by September 2005 Preliminary Judges selection completed by November 2005 Team video/DVD entries due - December 19, 2005 Preliminary round judging – Jan/Feb 2006 Teams notified of results – March 3, 2006 Final round Judges selected – March 2006 Final round competition at ASQ’s World Conference on Quality & Improvement, Milwaukee, WI, May 1-3, Gold, Silver and Bronze winners selected.

Recent Winners 2005, Baxter Healthcare (NC) 2004, Fidelity Investments (KY) 2003, Fidelity Investments (KY) 2002, Merrill Lynch (NJ) 2001, Blue Cross & Blue Shield (FL) 2000, Emerson Electric (TN) 1999, Solectron Technology, Inc.(NC)

2005 Winners Gold Baxter Healthcare (NC) Silver Reliance Industries Limited India -Hazira Manufacturing Division Bronze United Space Alliance (TX) Their winning presentations and case studies can be downloaded from competition/index.htmlhttp://wcqi.asq.org/team- competition/index.html

More Information Geetha Balagopal, Team Excellence Process Administrator  Phone: x7303, or  