The 9 th Annual Library Leadership Institute Case Study Disaster & Rebirth: Tomorrow’s Library Today Library Staffing By Azian Mohamad HamzahCHO Jinyoung HAN ZijingHUNG Wai Pui, Thomas PORNTIP AnaprayotYUNG Chi Shing ZHANG Xizoqing

Library Staffing Background and scenario Low staff morale after the disaster Only long-term establishment of the Library Staffing will be discussed i.e. we don’t touch on the project work At a high level approach

Library Staffing Crisis vs. Opportunities

Problems encountered Services transformation: e-collection: from physical item to e-item web base service e.g. FAQ, resource guides, virtual reference service e-learning learning commons automation e.g. self service of check-in and check-out

Problems encountered Services transformation: outsource services:  cataloguing and acquisition service  peripheral supporting service e.g. staff training, book binding, book transportation and shelving, security guard, cleaning, and etc outreach program vs. library orientation

Areas to be enhanced collaboration with universities and institutes infrastructure upgrading Marketing and promotion Funding raising E-collection and library collaboration

Organization Chart Library Director Librarian Team Administra tive Team IT Team

Library Team UnitTask /ResponsibilitiesService Demand ReferenceOne to one service Web-base service ↓↑↓↑ Collection Development E-resources Collaboration ↑↑↑↑ CirculationCheck-in and check out ↓ System Librarian Design library system, e- learning platforms, Web-base services and learning commons ↑ OutreachProactively liaise with user groups ↑

Library Staff Major Principle All survived library staff will be retained as far as possible, at least in the first 3 years Staff training and re-deployment will be arranged

Training for Library staff Provide training on:  E-resources  New technical trend for accessing virtual library e.g. Smart phones and tablet computer, social networking, and etc.  Able to apply and keep abreast of IT knowledge on library services

Administrative Team UnitTask /Responsibilities General Administration Formulation of mission, vision value HR MPersonnel management Staff re-deployment Staff recruitment Staff TrainingLocal and overseas OutsourcingCataloguing and Acquisition Peripheral services Staff counselling service

Training for Peripheral Services Provide guidelines and service requirements and let the vendors do the training

IT Team Not under the administration of Library Supports required by Library: Library system and library network on Internet and Intranet E-learning platform Infrastructure, software, hardware and Wi-Fi Cloud application

Organization Chart Library Director Librarian Team 60% Administrative Team 40%

Services provided before the new library appears Interim library services: library web page e-resource e.g. Online database and e-books e-reference e-learning outreach programs

TEAM 5 Thank You