1 Agenda  Facts about the week  Current # students, faculty, roles, etc  Learning Objectives  Overview of the Week  Design Challenge  Open Session (Thursday night)

2 Current Workshop Information (Feb 25-29, Potsdam)  Instructors: Terry Winograd / Hasso Plattner (lecture content)  Uli Weinberg (intro, daily debriefs, moderator)  Total of 6 teams each with 2 coaches  Students (31 total)  26 Students from D-School  5 students from HPI  D-School faculty (12 total):  Role: team coaches  DST:  Coach extended teaching team,lead design exercises, coordinate design project

3 Learning Objectives (Uli) Taking a holistic view, apply needfinding, analysis, synthesis, prototyping and presentation techniques to recommend a fact-based solution to the design challenge.  Practice analysis and process mapping based on primary and secondary research  Identify different user roles and how they might collaborate to address stakeholder needs  Take prototypes to the next level based on research findings  Present recommendations in a compelling, actionable way

4 Time Monday Introduction / 360º Tuesday User Research Wednesday Synthesis Thursday Prototyping Friday Presentation 8:30 amTeaching Team Briefing 9 am Breakfast, pose for photo (create student poster), find your team and decide on team name Warm-up: Interview Freeze Tag Warm-up: Developing Perspectives Warm-up: Build on ideas Warm-up: Elevator Pitch 9:15 am Reflect, overview of day 9:30 am On Need-findingOn Synthesis On Prototyping Overview for the day 10 amIntroductory Session Need-finding Part I (team work) Synthesis (team work) Iteration, Presentation Preparation (team work) 11 amBig Picture Perspectives Prototype other teams wild idea & present (team work) Peer Presentation 12 pmLunch 1 pm Intro Design Challenge & Deliverables Lunch On Iterations / Iterative Prototyping Iteration (team work) 360º View Recaps November boot camp results, why 360?, who is the client, group work – get smart fast (team work in table groups) Prototyping (team work) 2 pm Mini Synthesis (team work) Synthesis Presentations Persona, POV, Scenario (each 3min + 2 min fdbk) Presentations (5 min per team, intermission in middle, audience feedback) 3 pm Need-finding Part II (team work) On Brainstorming “Idea Generation Insights” Stakeholder Deep Dive (group) 4 pm Brainstorming Solutions (team work) Share your wildest Idea (group) Debrief Hasso Closing Remarks Design Research Guide (team work) 5 pmDebrief Identity Prototype directions (team work) Happy Hour 5:30 pmHappy HourDebrief 6:30 – 10 pm Teachers Team Discussion & Dinner 7 – 10 pm Public Session

5 Design Challenge - Build on November Challenge Situation: You are part of a small software start-up company based in Potsdam. Your team has been hired by the government to design a solution to the following challenge: “How might we design a solution that enables the unemployed to successfully and sustainably re-integrate into the workforce?”

6 Thursday Public Session (7 pm – 10 pm) 250 Participants Reception Participant warm-up game (group pong) Uli welcome… Hasso: (20 min) oThe trouble with German design… o“We educate students to work as individual although in today’s work life it is all about working in groups/teams” o“Do heterogenic teams really work?” o“How we might enable the next generation of workforce?” Terry: (20 min) On d.school Stanford Panel discussion: Hasso, Terry, 2 D-School students Uli moderates

7 Appendix – Talking Points

8 Do heterogenic teams really work? Basic introduction to heterogeneous teams oBegin with a discussion - what do we mean by "heterogeneous?" oRelationship between team composition and innovation life cycle o"To put together an innovation team requires putting together people with very different personality types and people from very different backgrounds, which in turn means different communication styles and different languages." -- Beckman, Sara and Barry, Michael. (2007). Innovation as a learning Process: Embedding Design Thinking. California Management Review, Vol 50. * Challenges of diversity: of experience, skills, culture, cognitive style oDoug Wilde's findings about team composition oTeam Dynamics: How might designers and developers collaborate better? oWants oDevelopers want real data to test applications oAccess to end-users: Both want more time for discovery and validation research o(SAP) Developers want tools that negate the need for designers oWhat fosters collaboration oHave designers and developers sit together by project (not divided by location) oFlexible work space o"Play alone" together oCreating common language oEveryone understands and buys in to the long-term vision oExplicit roles oSense of community - help each other out for common good oWhat works oTeam meets daily oTeam is co-located oAll project members actively participate in meetings oShare expectations up front, e.g., explicit understanding of what "success" is oDocument meeting decisions oMake the vision tangible (prototype) oSmallest number of fully committed team members (vs. larger number with a divided project focus) oTeam structure, staffing and hiring oEnable designers to participate in decision-making oHow roles are defined and communicated, ensure there are no "holes" oAdd team members as needed oDiversity - good for finding most creative solution, but also creates conflict

9 We educate students to work as individual although in today’s work life it is all about working in groups/teams How do we learn to be creative? How does an original evolve? -> thru failure, trial and error, making mistakes.. But what do we punish? Failure (F for failure). If a test comes back with low scores it is a failure. A student w/out failure & mistakes, one who is never "wrong" succeeds in today's educational system. In today's world nobody knows "everything" anymore. The "renaissance man" or "über-knowledge person" does not exists anymore, hence we depend on working in multidisciplinary team become more important. But still a students with all B's is considered a better student the one with one A+ and C's and D's. We don't need good average in all discipline but experts in certain topics that works with experts in other topics and teach all the skills of team work. An individual will graduate no matter how good one performs in team work assignments. In the corporate world bonuses depend on the teams performance and companies results. Life-long learning, we don't know what today's students will need in 10 years, what the world will look like. School are lacking teaching "soft skills". What do employers demand? They prefer the skill of team work and communication over IT skills and college attendance. (create graphics) What does new education mean? Quotes:: "The strength of the wolf is in the pack, and the strength of the pack is in the wolf." ~Rudyard Kipling "High goal of the education system is to produce university professors" ~ Sir Ken Robinson Reference links: Why does engineering/math/science education in the US suck? (Sir Ken Robinson)

10 The trouble with German design… How might we influence and re-educate management to change behavior -incorporate non- customer views, unfocused groups, etc. "I conclude that there are two ways of constructing a software design: One way is to make it so simple that there are obviously no deficiencies and the other way is to make it so complicated that there are no obvious deficiencies." - Sir Tony Hoare, 1980 A. M. Turing Award "Perfection is achieved, not when there is nothing more to add, but when there is nothing left to take away." - Antoine de Saint Exupery Counterpoint: German Design Shines German Design Shines (BusinessWeek) Students from the Technische Universität Darmstadt won the Solar Decathlon, a competition sponsored by the U.S. Department of Energy (DOE) to promote innovative sun-powered dwellings