Title: Developing a Multimedia Tutorial Style Guide to Expand Student Training Author: Suzie Medders, Student Training Coordinator Educational Technology Services, Division of Computing & Information Technology Copyright Suzanne Medders This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author. Subject: Educause SERC 2006
Information technology changes continuously
We advance higher education by promoting intelligent use of information technology.
Time and money restrict delivery of IT training to a transient population
Multimedia tutorials supplement and, in some cases, replace instructor-led training
A style guide is critical to development of a consistent tutorial library
Why tutorials?
Increase volume of training delivery without significant increases in spending
Changes in computing at Clemson require increase in training
Changes in computing technology require increases in training
Changes in student population require increases in training
Anytime, anywhere
Three training delivery methods Instructor-led Multimedia Tutorials Online Courseware
Three initial tools Process Template Instructions
Collaboration shaped standards
Clemson Educational Technology Services Style Guide Sample tutorial (see hyperlink on Session Materials page) Style Guide (available as pdf on Session Materials page)
Important considerations for design specs
End-user platform
Filesize & bandwidth
Process usable by intended developers
Important considerations for production
Review process for expedited production
Standard template & captions
Usability issues
Difficulties encountered
Version control
Bugs
Communication issues
Best practices = current style guide
Contact Information Suzie Medders (864) Tutorial website: (Select the DCIT Tutorials link at the top right of this page.)