What We Do Logiclink Inc. Logic Solutions www.logicsolutions.com Mobile Development And Customization www.logiclink.com Hotel Dream Apps & Automated Business.

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Presentation transcript:

What We Do Logiclink Inc. Logic Solutions Mobile Development And Customization Hotel Dream Apps & Automated Business Center

A Global Footprint Logiclink has been in the Hotel business since 1995 Newport Beach, CA: West Coast Atlanta GA : Ann Arbor MI; Chicago IL Beijing and Nanjing, China: Development Centers : Shanghai, China: Call Center Support

Why Logiclink Mobile App ? Why Logiclink Mobile App ? Proprietary patented technology Proprietary patented technology Mobile Room Key Encoder “Check Me In” Station Mobile Room Key Encoder “Check Me In” Station Integration to the hotel PMS Integration to the hotel PMS Allows Seamless Streamlined Operations Allows Seamless Streamlined Operations Certification Secure Architecture Certification Secure Architecture PCI-DSS, PCI-SAQ, PA-DSS PCI-DSS, PCI-SAQ, PA-DSS iPad with Hotel Dream Apps iPad with Hotel Dream Apps Upsell Rooms, Food, Spa Reservation.. add to Guest Folio Upsell Rooms, Food, Spa Reservation.. add to Guest Folio

Integration Integration Opera Check In & Out Integration Opera with OWS V & FIAS V2.11+ [certified] Opera with OWS V & FIAS V2.11+ [certified] POS Food and Beverage 3700 version 4.1+ POS Food and Beverage 3700 version 4.1+ Mtech HotSOS Housekeeping Integration HotSOS NewMarket Event Planner Integration Delphi 9.6+ [pending] SpaSoft Reservation Integration SpaSoft [certified] SpaSoft [certified] Infogenesis Food & Beverage Integration TPG :Transaction Payment 4.3+ Aloha, Micros Food & Beverage Integration Aloha 5.3+ & Aloha 6.2+ Aloha 5.3+ & Aloha 6.2+

PCI Certification PCI Certification PCI DSS by Intersec PCI SAQ via Trustwave Logiclink Secure Architecture Logiclink Secure Architecture

Secure Architecture (Flexible Implementation per Business Requirements)

Express Check- Me- In Lobby Solution (with built-in room key encoder and credit card swipe) Patent Pending

Hotel Check In and Hotel Check Out App Hotel Check In and Hotel Check Out App Hotel Guest Check Out App Hotel Guest Check Out App Lobby Ambassador Staff Lobby Ambassador Staff Check In, Check Out, Housekeeping, Valet, Butler Check In, Check Out, Housekeeping, Valet, Butler Hotel Concierge Guest Facing App Hotel Concierge Guest Facing App Event Planner Event Planner Spa Reservation Spa Reservation Hotel Dining App Hotel Dining App iRemote Print Mobile iRemote Print Mobile

Express Check Me In & Check Out Express Check Me In & Check Out Express Check Out via Staff Messaging ( SMS / ) Housekeeping, Bell Desk, Butler Housekeeping, Bell Desk, Butler iRemote Print Mobile App iRemote Print Mobile App Business Center/Shipping Business Center/Shipping Integration to: Integration to: PMS (Opera) PMS (Opera) HotSOS HotSOS Point of Sales Point of Sales ( F & B ) ( F & B ) Secure Network Architecture

(Staff-Use Application) (Staff-Use Application) Dashboard (Arrivals list w/ Reservation Details) Update Guest Profile (ie. , Phone, Frequent Stay Membership, etc.)

Staff-Use Application Staff-Use Application Room Upsell for additional Revenue Generation Signature Capture for Electronic Registration Card submission

-- Express Checkout (Staff-Use Application) Guest profile query to Micros® Opera PMS database Option of Express Checkout or View Folio (prior to Checkout)

-- Express Checkout (Status/Folio Review) Status page to view the Micros Opera® PMS response, balance snapshot and conclusion of auto- folio submission View Folio Send to Alt. Print Guest Folio Remotely

Checkout (Guest Web Services) Automatically sent to every Guest morning of departure accessible from any web-enabled device (ie. Smartphone, Tablet, Laptop, etc.) at any location Guest can access a real-time view of all responsible room charges Ability to perform an Express Checkout with the touch of a button Daily reporting sent to Hotel Management to track usage

24/7 Daily Monitoring Report ( actual data ) : On Thu, Jun 20, 2013 at 1:30 PM, auto report generator wrote: Report for date: Total Rm submissions : 306 Scheduled Check Outs : 1915 Total submissions : 312 Checkout requests/hour : Success totals : 307 iPads : Success: 98.40% Cash : 0.00% Other : 1.60% Folio : 295 requests Check Out Requests : 206 Total mobile access : 171 Folio Requests Total : 180 Express/Normal Check Out: 145

Hotel Dining Hotel Dining Local Attractions Local Attractions Guest Services Guest Services Room Upgrades ( Virtual tour ) Room Upgrades ( Virtual tour ) Maps and Directions Maps and Directions Airline Boarding Pass Airline Boarding Pass iRemote Mobile Printing iRemote Mobile Printing Flight Information Flight Information Room Service Menu Room Service Menu Multi-lingual Virtual Concierge Multi-lingual Virtual Concierge Update instantly with built-in Content Management tool

Hotel Concierge

Hotel Concierge Built-in Content Management tool.

Custom Menus Custom Menus Photographs and Descriptions of service up-sells Photographs and Descriptions of service up-sells Web Reservation/ Status Web Reservation/ Status Booking and Confirmation for selective staff and services Booking and Confirmation for selective staff and services Integration to Hotel Back End System Integration to Hotel Back End System

Group Event, Wedding, Meeting Group Event, Wedding, Meeting Virtual Tour, Room Selection Virtual Tour, Room Selection Scheduling, Room Layout Scheduling, Room Layout Agenda for the Guest Agenda for the Guest Status Reports for Manager Status Reports for Manager Real Time Booking Real Time Booking Audio Visual Equipment Audio Visual Equipment Food and Beverage Food and Beverage Integration (Optional) Integration (Optional)

Custom Menus via mobile devices Custom Menus via mobile devices Hi-Resolution Food Photo/Video Hi-Resolution Food Photo/Video In-Room, Mini Bar or Restaurant In-Room, Mini Bar or Restaurant Charge to the room or multiple pmt Charge to the room or multiple pmt Instant payment via credit card Instant payment via credit card Chef and Wine Recommendations Chef and Wine Recommendations Integration with POS/PMS Integration with POS/PMS Inventory Module Inventory Module Instant Update with Content Management Tool Instant Update with Content Management Tool

THE WINE APP, THE MOBILE POS

iRemote Print Mobile App For Guest : Dedicated For Staff : Concierge/Check In/Out Business Center Printer Retrieve from any printer Example: Boarding Pass Instant Print : Map, Dining, Menu --

Staff Facing App Lobby Ambassador App Bundle Pack Hotel Check Out App Hotel Check Out App Hotel Check In App Hotel Check In App HOT SOS integration & housekeeping and Valet HOT SOS integration & housekeeping and Valet Hotel Concierge App Hotel Concierge App Hotel iRemote Print Hotel iRemote Print

Guest Facing App Guest Facing App Hotel In-Room Concierge & Download App Hotel In-Room Concierge & Download App Hotel Concierge App Hotel Concierge App Hotel Check In /Out via Hotel Check In /Out via Hotel Spa Reservation App Hotel Spa Reservation App Hotel In-Room Dining App Hotel In-Room Dining App Hotel iRemote Print App Hotel iRemote Print App