June 12, 2013

Agenda Welcome Business Portal Updates Reminders

Portal Management Group Angela Taetz – Manager Craig Mollison – ECM/FileNet Mario Mezzio – DSF Portal Scott Hoang – DSF Portal Margie Hasen – DSF Portal

Business Portal RFP released June 2012 RFP Selection Team selected a preferred vendor in September 2012 Contract negotiations began in early 2013 Contract and exhibits should be submitted to the Attorney General’s Office by end of June

Business Portal First priorities when/if contract is approved Get new Web Content Management system Update the CT.gov website and create a new Business Portal (including new templates and content) Implement the first revenue-generating application

Business Portal What it means to agencies: There will be new agency templates based on CT.gov design Agency sites will be migrated to the new web content management system Vendor will be maintaining CT.gov site and will be marketing all agency state services that will help drive traffic to CT.gov Agencies will be able to request eGovernment Services from the vendor at no cost to agency

Business Portal Governance There will be a governance authority that we are calling the “Portal Review Committee” This committee will be one of the functions of the “Information and Telecommunication Systems Executive Steering Committee” established in SB 111 The Committee will set the priorities of the agency requested projects The Finance Advisory Committee (FAC) will approve any fee’s that will be passed to users

Business Portal Proposed Target Dates (based on contract being awarded) New web content management system installed by end of 2013 Launch of updated CT.gov including Business Portal – 2 nd quarter 2014 Agency migrations to new system - TBD

Business Portal We have started a queue for agencies that have delayed projects until the new system is in place We will continue to add to the queue any agencies interested in being one of the early implementers of the new system Once contract is awarded we will formalize the process to get into the queue with an online form Start keeping track of eGovernment applications you may have customers asking for but you don’t have the funds or resources to create More information will be provided once contract is awarded

State Agencies Regulations Regulations of Connecticut State Agencies Regulations Modernization Project October 2014 Interim Site Project – Secretary of the State July 1, 2013

State Agencies Regulations Regulations Modernization Project The Regulations will no longer be printed by Commission on Official Legal Publications (COLP) System targeted to go live by October 2014 Agencies will create and update the regulations in the new system There will be built in workflow to manage the mandated approval process The website will have advanced searching capability All documents that make up the “Regulation Making Record” will be posted on the site

State Agencies Regulations Interim Site Project – Secretary of the State July 1,

Website Accessibility Accessibility Policy for State Web Sites Working with OPM Agencies must comply with Subpart A – General of the Section 508 standards Reviewing your site for Accessibility No formal review committee JAWS (BEST) ADA Survey Form

Web FileManager Issues No Files in Web FileManager Download latest version of JavaScript Java 7 update 21 Relative Reference

Web FileManager Issues File Does Not Appear after Upload Cause: Java latest version Default Java Security Settings are set to high, preventing Web-based Java applications from executing inside browsers without user confirmation Hackers used Web-based exploits for Java to compromise their targets Close Web FileManager and reopen

Web Browsers Internet Explorer 10 (Released) Fade effect on rotating images does not work Compatibility View to Administer DSF Download PPTHEdit.dll Internet Explorer 9 Download PPTHEdit.dll Firefox and Chrome Cannot be used to Administer DSF Not Standard

Google Search Appliance Google Search Appliance (GSA) has been renewed for two more years Upgraded to new GSA on May 9, 2013

V4 Template Upgrade Agency Website Consolidations - 0 Remaining Sites to be Upgraded – 1 Home Page Redesign is not in scope There is a queue for full redesigns. Contact PMG to be added to the queue.

V4 Template Upgrade - Intranets Agency Websites to be Upgraded - 10 PMG will contact System Administrators to begin the process Home Page Redesign is not in scope There is a queue for full redesigns. Contact PMG to be added to the queue.

IIS Servers Hosted Sites Space Issue Upgrade to Server 2008 Migration Virtual Machine (VM) Applications Not an application server Move to applications hosted servers

URL Mapping Global URL Mapping Create friendly URLs ex: DNS Aliases Create domain aliases ex:

Forms and Data Collection Sensitive data should not be collected through a standard online form Data collected through a standard online form is stored in the DMZ which is the least secure segment of our network If you are collecting sensitive data now, please contact us

Uploading Documents Word or Excel Documents Save as 2003 End users might not have latest version

DSF Training (Basic) PMG is offering basic DSF training We are scheduling one class a month at DAS/BEST The classes are geared for new users or those that need a refresher New users will be given priority for the classes. Returning users will be placed on a wait list and notified 1 week prior to the class if there is availability. If you have Content Admins who need this training, please submit a work request

DSF Training (Advanced) If you or your staff need advanced training (beyond the class offered), submit a Work Request, and we will schedule a one-on-one session Please note that our availability for these advanced training sessions may be limited due to other projects and deadlines

Requests For Service To request a service or report a problem, use the online form Q= Q= If it is an emergency or you cannot access the form, contact the Help Desk by phone at (860)

Requesting Services System Admins should be the only ones requesting services Content Admins or users should not be putting in RFS tickets Exception: If there is an outage or a major problem, the Help Desk should be contacted immediately

Requesting Services Please use the RFS ticketing system (IMPACT) or the Help Desk to request services If you feel the need to contact PMG directly, please Do not contact individual PMG staff members directly (including Angela) If that individual is out or in meetings or otherwise occupied, your request could sit until their return

Housekeeping Clean out eAlert and Routing queues Some sites have hundreds of pages of eAlerts or Routing notifications These are all stored in the DSF database Clean out your Website Content Admins Remove Admins if they left agency

2013 Portal User Group Meetings September 18, 2013 December 4, 2013