Analysing the Wealth of Works Management Data - WhgDC Presented by: Scott Verevis of Asset Management Engineers

Content Creating Wealth – What have we Done – Works Management Process – What Wealth has been gained Maintenance Achievement Performance Management A Few Home Truths Getting Wealthier – Where to Next – More Wealth from Works Management Data Tracking Changing Nature of Defects Network Health Knowledge Setting Maintenance Targets Stop, Stand Back. Will this help increase our wealth? 14/02/20132

Creating Wealth Works Management Process – Defining Process and Ownership - Engineering 101? 14/02/20133

Creating Wealth - Cont. What Wealth has been gained – Maintenance Achievement, some simple stuff yet the wealth in knowledge being gained is invaluable 14/02/20134

Creating Wealth - Cont. What Wealth has been gained – Common Systems Approach - Single common process and systems approach. Data is robust and can be compared across the networks and contracts. – Feedback Loop – Contractors work crews are given this data on a monthly basis. This provides visibility to the guys on the ground that what they are doing matters. We care. – Clarity on Buying Services – The analysis is starting to provide clarity on what we are buying in terms of Service. Edge Break LS, not featuring but is a known problem? Do we have this right? Looks like we have an EMP issue. Can we find a better way to deal with this? 14/02/20135

Creating Wealth - Cont. What Wealth has been gained – Performance Management A significant amount of the performance system is based on the Works data This process has highlighted to our contractors what is important to WDC Our Contractors are actively involved in shaping this with us Our Team understands what is required our Contractors are clear on what is required This has driven a change in behaviours 14/02/20136

Creating Wealth - Cont. What Wealth has been gained – A Few Home Truths Tradition - Traditional Maintenance Contract. New thinking. No change in in the terms of the delivery. Great Expectations - We set some great expectations. Some of these have been achieved some if these we have had to rethink. Measure Once Cut Twice! – To measure is to understand, to understand is in some case is to be surprised Pot holes in 8 months. And we expect 48hr turn around for repair? Response Times analysis has told us something else. Cards on The Table - This has resulted in some robust discussion with our Contractors. Why did this robust discussion occur? 14/02/20137

Creating Wealth - Cont. 14/02/20138

Creating Wealth - Cont. What Wealth has been gained – The WDC team and our Contractors are clear on what is important to delivery of our vision. – We are gaining appreciation of what we are asking for. – We are understanding better, the true Cost Of Ownership. – We are becoming a knowledgeable owner – Our Suppliers in turn can become more knowledgeable 14/02/20139

Getting Wealthier More Wealth from Works Management Data – Tracking Changing Nature of Defects Analysing how defects are moving through the priority system – Network Health Knowledge Developing a Maintenance Health Dashboard based on key maintenance defects – Setting Maintenance Targets Using Achievement data in relation to condition and Renewal programmes to start to set Annual Pavement Maintenance Achievement targets – Continuous Improvement – Stop, Stand Back. Will this help increase our wealth? 14/02/201310

Getting Wealthier THANK YOU QUESTION? 14/02/201311