NAOC Board of Directors Meeting January 2014 Member Services Report

Committee Members Connie Birner, USAE Cheryl Hurns, ARCADIS Sarah Gambino, USAE Nicole Sharkey, Weston Valerie Rathbone, USAE Mike Warminsky, Environet Don Nazarrio, Aqua Surveys Greg Jacobs, Wells Group Anna King, Sterling Kara Kagaris, Sterling Lori Hintz, Bay West Jerry Grose, Gilbane Susanna Waters, Relyant Kate Hutson, Plexsci Stephanie Thoresen, USAE Suzy Cantor-McKinney, Zapata

3 Membership Status Large Business: 21 Small Business: 33 Very Small Business: 28 Membership Growth

4 164 Attendees (includes 10 gov’t speakers) *~40 more than last year 2 ½ days, 17 speaker sessions including mix of technical and programmatic and Key Note. 11 gov’t speakers attended live and another 4 presented remotely (5 presentations of 20 were remote) Cost: Hotel $35, ~$1,000 in expenses Survey Results – 28 respondents ~50% rated all categories as either very satisfied or satisfied ~10% were dissatisfied with some (one or more) aspect 0% were very dissatisfied with any aspect 2013 General Membership Meeting Review

5 Appreciated San Antonio, its conveniences and amenities and the hotel Poster/Table Top Exhibits huge success! – but presenters need to be present Include SB government leaders as speakers – SB USACE HQ or SB Army Include food variety for special diets (e.g., gluten free) Too much on classification Provide Webinar/Call-in for remote attendees (SBs cant afford to send everyone) Include State regulators Webinar technology improvements Suggested Locations for Future Events: Washington DC; San Antonio, TX; Huntsville, AL; San Diego, CA; Charlotte, NC; Charleston, SC; Hilton Head, SC; Seattle, WA; Reno, NV General Membership Meeting Review

6 1 st Committee Meeting of 2013 – January 23 Identify strategic plans and goals Evaluate paid advertising on NAOC website Annual Meeting location and date selection and early coordination on theme/speakers/format Support to Government Affairs, as needed, for spring Fly-In Support to ESTCP with Meetings as Needed and within Policy Constraints Continue Branding and Communications Initiatives – Promotional Items, Keeping Website Current Coordinate with other committees to identify subjects, contributors and forum for presentation of articles of interest published under the NAOC name 2014 Activities

Member Services Committee Contact Chair, Member Services Committee Kyra Donnell CH2M HILL Mobile: