ISOC Chapter Development Terry Monroe Prague, 24 March 2007

2 ISOC’s Multi-year Strategic Plan Commitment to Chapters renewed in 2004Commitment to Chapters renewed in 2004 –Recognising the importance of chapters in ISOC’s pursuit of its mission and goals –Development is long term, not a ‘quick fix’ –Regional bureau concept discussed –Project funding programme discussed –Additional staff resources would be necessary

3 Strategic Plan for Current initiatives with respect to chapter developmentCurrent initiatives with respect to chapter development –Chapter outreach –Building a strong foundation –Building for growth –Regional focus

4 Chapter Outreach Increase personal contactIncrease personal contact –Additional staff resources make this possible Use of phone rather than to stay ‘in touch’Use of phone rather than to stay ‘in touch’ LAC & Africa bureaus offer high level of personal contactLAC & Africa bureaus offer high level of personal contact Increase participation of non-English speakersIncrease participation of non-English speakers –Spanish and French language mailing lists –Websites dedicated to LAC and African regions –Translation of key ISOC documents underway

5 Chapter Outreach Facilitate inter-chapter communicationsFacilitate inter-chapter communications –Regular in person and ‘e-meetings’ E-meetings established in Africa alternating in French & EnglishE-meetings established in Africa alternating in French & English (Re-)establish in other regions using appropriate technologies(Re-)establish in other regions using appropriate technologies –Improve tools e.g., Blogs, mailing lists & extend ‘news’ wiki

6 Chapter Outreach Chapter meetings alongside major events

7 Pilot ‘news’ wiki

8 Building a Strong Foundation Foster strong and robust chaptersFoster strong and robust chapters –Priority to rejuvenate dormant chapters Provide documentation & informationProvide documentation & information –Provide website templates, ‘How to’ guides, publicity material, chapter management guidelines, etc. –Longer term project to compile information repository

9 Building a Strong Foundation Review and where necessary, revise our policies and proceduresReview and where necessary, revise our policies and procedures –To ensure that chapters and ISOC are working collectively towards goals –Revision of application procedures to ensure ‘due diligence’ is conducted –Protect and promote the ISOC brand

10 Building a Strong Foundation Speaker supportSpeaker support –Develop list of distinguished speakers ISOC sub domain serviceISOC sub domain service –Delegation of sub-domains in the isoc.org domain to external name servers and provision of html style sheets Assist chapters to provide value to their membersAssist chapters to provide value to their members –IETF fellowship, co-ordination of multi-chapter events and initiatives to involve younger members

11 Building a Strong Foundation Membership SystemMembership System –Lots of feedback received! –Evaluation of current system (2006) –Different models of business rules exist –Review of business rules needed with view to agreement on one model –Review options for future systems –Contracting database systems expertise to assist –Will complete above by November BoT meeting in consultation with Chapters & members

12 Building a Strong Foundation Project funding programmeProject funding programme –$US 200,000 available for 2007 –Any member or chapter in ‘good standing’ –Results must be made publicly available –Expected outcome and benefits to the community, project schedule, partner orgs, results shared with community

13 Building a Strong Foundation Project Funding awards - Nov 2006Project Funding awards - Nov 2006 –ISOC Argentina and Disability & Special Needs Chapter US$6,450 to promote web accessibility –ISOC Hong Kong $9,000 compilation of a book providing an in-depth study of the emerging digital public sphere –ISOC Israel US$10,000 to IT Peace Ambassadors –ISOC Morocco $10,000 to create a portal for the visually impaired –PICISOC, Fiji US$3,000 to run a competition to localise Firefox to the native language of the user –ISOC Québec US$10,000 to a pilot to "Connect Québec" 95% high-speed Internet penetration in Québec by 2017

14 Building for the Future - New Chapters Develop improved procedures for chapter application and review processDevelop improved procedures for chapter application and review process –Improve process for reaching decisions on chapter applicants –Make sure chapters well represent the Internet community within that country Establish Chapter ‘mentoring’ programmeEstablish Chapter ‘mentoring’ programme –New chapters ‘mentored’ by more experienced chapters

15 Chapters in Formation Current Applications CambodiaMacedonia Chad Northern Nigeria Cote d’Ivoire Nepal Madras, India Sudan Kenya United Arab Emirates Palapa Recently formed – ISOC Romania, ISOC Democratic Republic of Congo, ISOC Republic of Congo, ISOC Burundi

16 Regional Bureaus - A Key Component of Chapter Development One-year pilot programOne-year pilot program –Expand ISOC operations within region –Integral part of membership, policy, education, communications activities –Facilitate co-ordination and co-operation within the region and between the chapters –Resource for chapters to support them in carrying out their activities

How are the Bureaus performing? ….stay tuned

A good start…but much more to do!