COACHING CONVERSATION MODEL CURRENTREALITYCURRENTREALITY THEGOALTHEGOAL Establish Focus Step 1 Step 2 Plan the Action Step 3 Remove Barriers Step 4 Recap.

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Presentation transcript:

COACHING CONVERSATION MODEL CURRENTREALITYCURRENTREALITY THEGOALTHEGOAL Establish Focus Step 1 Step 2 Plan the Action Step 3 Remove Barriers Step 4 Recap Step 5 Discover Possibilities Coaching Through the Gap Coaching Skills Contextual Listening ® Discovery Questioning ® Messaging Acknowledging Managing & Developing Your Associates

Role Play Demonstration

Managing & Developing Your Associates Breakout - Practice Coaching groups of 3 practice model based on your homework from last night no names!!!

Coaching - Approach to Resolving Conflict Understand the nature of conflict – characteristics (normal, options, never a lack of solutions). Reframe as a problem-solving process. Each party should listen to the other’s viewpoint and rephrase to their satisfaction. Explore options. Agree on a course of action…. Managing & Developing Your Associates