August 19, 2010 Introduction to IT Resources Gene Fields CIO New Employee Orientation

August 20, 2009New Hire IT Introduction Four Main IT Departments Chief Information Officer Information and Media Networks (IMN) Office of Information Systems (OIS) University Computing Support Services (UCSS)

August 20, 2009New Hire IT Introduction Chief Information Officer Gene Fields

August 20, 2009New Hire IT Introduction Chief Information Officer Current Initiatives Network Upgrades ERP Stephens Hall Renovations STEP Sustainability Plan Wireless Enhancement Program

August 20, 2009New Hire IT Introduction Information and Media Networks Stephen Mahler, Director

August 20, 2009New Hire IT Introduction Information and Media Networks Telephone Services – OUITEL Operator Services – Dial 0# Data Networking – OUINET Wireless Network - UWIN Trouble Reporting System – TT# (88#)

August 20, 2009New Hire IT Introduction Information and Media Networks A/V Services A/V Equipment Checkout Compressed Video Venues Printing Services Print Shop – Custom printing, large volume printing, CD/DVD production/duplication Service Center on Library 3 rd Floor On-campus copiers

August 20, 2009New Hire IT Introduction Information and Media Networks Current Initiatives Campus Core Network Upgrade Wireless Network Expansion Digital Print Shop

August 20, 2009New Hire IT Introduction Office of Information Systems Sam Bullard, Director

August 20, 2009New Hire IT Introduction Office of Information Systems Payroll Accounting Purchasing Registration Student Aid Files Administrative Computing Programs ISIS Administrative Database ULink – Faculty/Staff Information Portal

August 20, 2009New Hire IT Introduction Office of Information Systems Current Initiatives UPortal Upgrade

August 20, 2009New Hire IT Introduction University Computing Support Services Patrick Landry, Director

August 20, 2009New Hire IT Introduction University Computing Support Services Help Desk Stephens Hall Core Services UCS Servers and Workstations WIN domain

August 20, 2009New Hire IT Introduction University Computing Support Services Electronic Mail Contact Help Desk for Client Setup Moodle Course Management System University Web Site

August 20, 2009New Hire IT Introduction University Computing Support Services Current Initiatives Moodle HW/SW Upgrade Zimbra Collaboration Server Central Storage Server Stephens Hall Lab Upgrade Conference Center Lab Upgrade

August 20, 2009New Hire IT Introduction Take Aways IMN: TT# CIO: Ulink: HelpDesk:

August 19, 2010 New Employee Orientation Introduction to IT Resources Gene Fields CIO