® New Rules for the New Craft of Intelligence Robert David Steele Intelligence Coach Prepared 24 October 2002.

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Presentation transcript:

® New Rules for the New Craft of Intelligence Robert David Steele Intelligence Coach Prepared 24 October 2002

® Rule 1 Decision-Support is the Raison detre Data vs. information vs. intelligence Discovery, discrimination, distillation, delivery Intelligence defined by product, not source Answer the question! Then ask, what next? Question in Context Is?F1 F2 F3Tools Thinking What Next?F4

® Rule 2 Value-added comes from analysis Analysis of all sources, rather than secret sources, are the core competency of the intelligence world. Problem with spies (and most analysts) is they only see 2% of the relevant information.

® Rule 3 Global Coverage matters more Must go from 80% on hard targets to 80% on global coverage. Surprise is avoided only by casting a wide net in 29+ languages. Open sources are a national insurance policy against surprise EXAMPLES: French Steel Industry India-Pakistan Nuclear Bake-Off

® Rule 4 Non-traditional threats are critical Disease Water scarcity Energy scarcity Genocide Migration Crime Proliferation Terrorism

® Rule 5 Intelligence without translation is ignorant USA failed to translate captured documents from first World Trade Center bombing and from Philippines Need global network of on-call translators in 29+ languages Web-based OSS Terrorism Project 1999 Arabic, Catelan, Chinese, Danish, Dari, Dutch, English, Farsi, Finnish, French, German, Indonesian, Irish, Italian, Japanese, Korean, Kurdish, Kurmanji, Norwegian, Pashto, Polish, Portuguese, Russian, Serbian, Spanish, Swedish, Tamil, Turkish, Urdu Millions

® Rule 6 Sources (& methods) balance matters more Must strike better balance between –technical (-) and human (+) collection –secret (-) and open sources (+) –collection (-) and processing (+) –production (-) and reflection (+)

® Rule 7 Two levels down is the new standard Nation-states are old targeting standard New standard is at the province, company, and individual level This is a double order of magnitude increase in the difficulty of being adequate State Targets -- Lots of Assets Organizational Targets -- Very Few Assets Individual Targets -- Virtually No Assets

® Rule 8 Processing matters more, is core competency Multi-lingual wide nets will dramatically increase complexity and amount to data Global coverage and multi-lateral alliances require global web- based processing Human productivity depends on processing Philip Emeagwali received worldwide publicity in 1989 for using 65,000 processors to perform the world's fastest computation of 3.1 billion calculations per second.

® Rule 9 Cultural intelligence is fundamental More important than political or economic or military intelligence Requires deep skills in history and language Cannot teach this--must hire those that already have it (e.g. second generation Arabs) Analytic Question Chinese View Arab View Indian View European View

® Rule 10 Geospatial and time tagging are vital Given the increase in relevant data, automated pattern analysis and anomaly detection are vital. Geospatial and time attributes on all data enable intermediate processing. Show me everything about this space in this timeframe, right now, on my desktop.

® Rule 11 Global open source benchmarking mandatory In order to detect change around the world, a multi-national effort to benchmark global open sources is mandatory. This will set stage for spikes and patterns that can trigger classified collection. Arabic, Catelan, Chinese, Danish, Dari, Dutch, English, Farsi, Finnish, French, German, Indonesian, Irish, Italian, Japanese, Korean, Kurdish, Kurmanji, Norwegian, Pashto, Polish, Portuguese, Russian, Serbian, Spanish, Swedish, Tamil, Turkish, Urdu

® Rule 12 Counterintelligence matters more Counterintelligence must be a discipline in its own right, with protected funding and long-term specialists. Non-state terrorists who are already citizens require street-level counterintelligence. U.S. Employee Traitors U.S. Contractor Traitors Criminal & Espionage Penetrations U.S. & Foreign Terrorists

® Rule 13 Cross-fertilization matters more Old approach: consumer to analyst to collector to source--the linear paradigm New approach is the diamond paradigm where collectors and analysts help consumers talk directly to sources Consumer Source CollectorAnalyst

® Rule 14 Decentralized intelligence matters more In the age of distributed information, central intelligence is an oxymoron. Knowing who knows matters more than knowing something Just enough, just in time intelligence creation N M L B A NM RC

® Rule 15 Collaborative Work & Informal Deals Rise Intelligence collectors and analysts will have personal brands Peer to peer networks will form quickly to tackle new problems Electronic access more important than physical location

® Rule 16 New Value is Content + Context + Speed Old paradigm separated secrets from sources, and was insensitive to timing and context New paradigm places value on content in context, delivered at the right time.

® Rule 17 Collection based on gaps versus priorities Priorities should rule only the first effort. After that, focus must be on gaps. Something on everything is better than everything on just a few targets. Global reach is helpful

® Rule 18 Collection doctrine more sophisticated FIND the data if you already know it GET the data if it can be gotten free from an ally or NATO or the church BUY the data from the private sector TASK classified collectors as a last resort FIND -- free, internal GET -- free, allies BUY -- low cost TASK -- expensive

® Rule 19 Citizen Intelligence Minutemen Vital Hive mind is the essence of 21st Century intelligence Creating a Smart Nation depends on mobilizing and harnessing all citizens Virtual intelligence networks everywhere

® Rule 20 Production based on needs versus capabilities Forget about routine or recurring production New craft demands that all products be tailored to specific needs Spend more time thinking, traveling, and talking to consumers-- less time writing OLDNEW Produce Think Travel Converse Network Produce

® Rule 21 Strategic intelligence matters more Estimative intelligence must be restored as one of the primary objectives of analysis Intelligence must support preventive action (in advance of the threats maturing), and budget trade-off decisions FUTUREPAST NOWOPTIONS

® Rule 22 Budget intelligence is mandatory Analysis of the national budget is the best way of determining if policymakers are informed by intelligence When spending is not enough for certain threats, this deficiency must be made public.

® Rule 23 Public intelligence drives public policy Secret intelligence alone cannot assure public safety or sound policy, hidden costs Public intelligence estimates and public discussion of intelligence budgets is now essential Selected Opinions McDaniel -- turf protection Moynihan -- high costs policymakers uninformed government not accountable public left out of debate Ellsberg -- conceals policy

® Rule 24 Analysts are Managers, Collectors are Analysts Analysts must be managers of people, money, priorities, and information. Collectors must be analysts and bring to collection a deep knowledge of the target, the source, and the requirement. Analyst:from introvert in cubicle to extrovert handling people. Case officer from cowboy hip- shooter to thoughtful historian.

® Rule 25 New Measures of Merit--ISO Standards Gross results no longer acceptable--numbers of reports, of recruitments, Evaluation based on usefulness of answers across all topics Need ISO standards that can be shared across multi-national boundaries

® Rule 26 Multi-lateral burden sharing is vital We still need spies and secrets that no one else can find or learn. However, the great majority of intelligence in the future is only possible if we work together in multi-lateral teams.

® Seven Tribes--A Discussion Seven Tribes: –National –Military –Law Enforcement –Business –Academic –NGO-Media –Religious-Clan-Citizen Must unite the tribes!

® World Brain--A Possibility Weekly report Distance learning Virtual library Expert Forum Shared directory Shared calendar Shared budget Shared plot (map)

® United Nations--Possibly Useful Department of Public Information (DPI) is being restructured Secretary General wants global decision support network instead of 77 isolated libraries Need UN intelligence for peacekeeping ops