Department of Parliamentary Services Parliament of Australia Finding and implementing the perfect e-book model: the Parliamentary Library’s experience Liz Luchetti, Director Collection Management, Parliamentary Library

Department of Parliamentary Services Parliament of Australia Percentage of titles (books and serials) in the Parliamentary Library’s collection available to clients online in full text: : 30% : 32% : 34% As of 31 August 2012: 33.3%

Department of Parliamentary Services Parliament of Australia Why our clients want electronic? Is available to clients 24 hours a day, 7 days a week from any location (including on mobile devices) May be accessed simultaneously by multiple users May be disseminated easily and quickly Is often more up-to-date Can be reused by clients easily Requires minimal staff handling Does not require shelving space

Department of Parliamentary Services Parliament of Australia E-book business models o Title by title or by the bundle o Subscription versus perpetuity o Pay-per-view o Patron driven acquisitions

Department of Parliamentary Services Parliament of Australia E-book vendor features SubscriptionPackages Title by title Demand driven acquisition MARC records Down- loadable Multi- users Titles indexed in Summon Pay-per- view option Number of titles Number of publishers Platform fee? Vendor 1 XXXXXXX275,000350X Vendor 2 X XXXXXXX265, Vendor 3 X X X XX 225,000500X Vendor 4 X XXXX 250,000500X Vendor 5 X XX 500, X Vendor 6 X 2002X Vendor 7 XX XX 6000-X Vendor 8 XX X 45,0001X Vendor 9 XX X 25,0001X Vendor 10 XX XX XX23,00020+X

Department of Parliamentary Services Parliament of Australia Evaluation Criteria o Business models available o Title and publisher availability o Pricing o Availability via Summon o Search functionality o Performance history o Access options o Collection Management workflows

Department of Parliamentary Services Parliament of Australia Implementation o OverDrive o Sign Library Access Agreement & Terms of Use o Develop OverDrive site o Marketing and promotion o Liaise with internal IT o Opening day collection o Content Reserve and Library Card Manager o Internal procedures o Training o Community Reserve

Department of Parliamentary Services Parliament of Australia OverDrive

Department of Parliamentary Services Parliament of Australia Implementation o EBL o Sign Library Service Agreement o Training o Register users o Opening day collection o Internal procedures o Client training

Department of Parliamentary Services Parliament of Australia EBL

Department of Parliamentary Services Parliament of Australia Conclusion o Thriving industry – options to suit everyone o Research all options o Consult with clients o Try before you buy o Develop a good relationship with vendors o Offer training and support to clients o Keep content up-to-date and fresh o Re-evaluate after a set period