Leadership Creates the Advantage Jack Dempsey, CEO Pretium Solutions 111 West Port Plaza, 6th Floor St. Louis, Missouri (direct line)

Manager’s Expectations Leader REACTIOINREACTIOIN Default Strength Little or No Growth Creating Limited Value The Total Leader Growth and Maturity Creating Maximum Value Victimhood Bitterness Complacency Rebellion Creating No Value 2 Corporate Expectations Peer Expectations Vendor Expectations Employee Expectations Customer Expectations The Reality of Competing Forces ©2013 Pretium Solutions LLC. All rights reserved.

People Direct Reports Peer Managers Management Vendors/Suppliers Processes Quality Safety Cost Effectiveness Customer-Focused Resources Time People Supplies Equipment/Software The Leader-Manager = Level of Results The Total Leader ©2013 Pretium Solutions LLC. All rights reserved. 3

The Purpose of a Leader … is to create the greatest level of value for the organization through leadership, management and influence of their people, processes and resources. ©2013 Pretium Solutions LLC. All rights reserved. 4

The Great Eight 1.Develop a Vision 2.Become Execution-Focused 3.Commit to a Single Higher Standard of Behavior 4.Exercise Moral Courage 5.Focus on Responsibility, Not Rights 6.Commit to Openness 7.Demonstrate a Sincere Interest in Developing People 8.Create and Perpetuate Team Spirit ©2013 Pretium Solutions LLC. All rights reserved. 5

The Leadership Platform Commitment Passion Discipline Courage Collaboration Communication Skills Ability to Partner Dialogue-Based Relationships Driven By Greatest Value Competency Functional Expertise Process Thinking Problem Solving Decision-Making Character Integrity/Honesty Work Ethic Fairness/Equity Core Principles ©2013 Pretium Solutions LLC. All rights reserved. 6

The Collaboration Continuum ©2013 Pretium Solutions LLC. All rights reserved. 7 Decreased Value - Less Than Optimal Results - Increased Value Optimal Results CombativeColdCompliantCooperativeCollaborative Level 1Level 2Level 3Level 4Level 5

Expert Power Knowledge & Experience create intellectual legitimacy for your leadership equation : Three Types of Power ©2013 Pretium Solutions LLC. All rights reserved. 8

Expert Power Positional Power Expert Power Authority & Position add organizational legitimacy to your leadership equation : Knowledge & Experience create intellectual legitimacy for your leadership equation : Three Types of Power ©2013 Pretium Solutions LLC. All rights reserved. 9

Expert Power Positional PowerReferent Power Expert Power Positional Power Expert Power Referent Power adds the emotional legitimacy and credibility necessary for followers to engage : Authority & Position add organizational legitimacy to your leadership equation : Knowledge & Experience create intellectual legitimacy for your leadership equation : Three Types of Power ©2013 Pretium Solutions LLC. All rights reserved. 10

Accountability The “squaring up” of job responsibilities and expectations, on the one hand, and the current reality of your performance, on the other hand Reporting on the current state, compared to your expectations What am I going to do about it? Then doing it ©2013 Pretium Solutions LLC. All rights reserved. 11

Three Types of Accountability ©2013 Pretium Solutions LLC. All rights reserved. Organizational ______ Managerial ______ Self (Personal) 12

Jack Dempsey, CEO Pretium Solutions 111 West Port Plaza, 6th Floor St. Louis, Missouri (direct line)